PM Final

Products that are accepted by project stakeholders are considered to be validated deliverables. a. True b. False

True

Project managers are ultimately responsible for quality management on their projects. a. True b. False

True

Project schedules grow out of basic documents such as the project charter. a. True b. False

True

Scope creep if not managed well can lead to the failure of information technology projects.

True

Spreadsheets are a common tool for cost estimating, cost budgeting, and cost control. a. True b. False

True

A dependency pertains to the sequencing of project activities or tasks. a. True b. False

True

What tool can use to determine whether process is in control or out of control?

A Control Chart

_____________ is known for his work on quality control in Japan, and he developed the 14 points for management in his text "out of the crisisis"?

Deming

As the project manager for software development project, you are helping to develop the project schedule. You decide that writing code for system should not start until user sign off the analysis work. What is this.

Dependency

You cannot start editing a technical report until someone else completes the 1st first draft. What is this?

Dependency

Budgetary estimates are made even before a project is officially started. a. True b. False

False

Deliverables are only product-related, such as a piece of hardware or software.

False

If the cost performance index (CPI) is less than 100 percent, the project is under budget. a. True b. False

False

Milestones are easy to achieve and are always achieved through one main activity. a. True b. False

False

Only in-house auditors can perform quality audits. a. True b. False

False

Testing as a stage is important only at the end of an information technology product development. a. True b. False

False

The executing tasks of the WBS remain constant from project to project.

False

Which of the following processes involves determining the policies, procedures, and documentation that will be used for planning, executing, and controlling the project schedule?

Planning schedule management

What is the preferred order for performing testing on IT projects?

Unit testing, integration testing, system testing, user acceptance testing

A _______ is a deliverable-oriented grouping of the work involved in a project that defines its total scope.

WBS (Work Breakdown Structure)

Which document is most likely to include planned project start and end dates which serve as the starting points for a detailed schedule? a. resource breakdown structure b. milestones list c. organizational process assets update d. project charter

d. project charter

What type of management includes the processes required to ensure that a project team completes a project within an approved budget? a. project scope management b. project quality management c. project time management d. project cost management

d. project cost management

What is scope creep? a. the tendency for project scope to keep getting bigger and bigger b. subdividing project deliverables into smaller pieces c. the approved project scope statement and its associated WBS. d. a task at the lowest level of the WBS

the tendency for project scope to keep getting bigger and bigger

The Six Sigma approach works best for a project where a quality problem is identified between the current and desired performance. a. True b. False

True

The critical path on a project can change as the project progresses. a. True b. False

True

The main purpose of the WBS is to define all of the work required to complete a project.

True

The project management plan, project documents, enterprise environmental factors, and organizational process assets are the primary inputs for creating a WBS.

True

The scope management plan can be informal and broad or formal and detailed, based on the needs of the project.

True

To define activities, the project team should start with reviewing the schedule management plan, scope baseline, enterprise environmental factors, and organizational processes. a. True b. False

True

______________ generates ideas for quality improvements by comparing specific project practices or product characteristics to those of other projects or products within or outside the performing organization

Benchmarking

Using Six Sigma principles is an organization-wide commitment and all employees must embrace its principles. a. True b. False

True

_________ involves allocating the project costs estimate to individual material resources or work items over time

Project cost budgeting

_____________ refer(s) to all the work involved in creating the products of a project and the processes used to create them.

Scope

What is the main goal of Project cost management?

To complete a project within an approved budget

An activity is an element of work that has an expected duration, cost, and resource requirements. a. True b. False

True

Change requests and verified deliverables are the outputs of the controlling quality process. a. True b. False

True

Customer requirements are an important aspect of the quality planning process. a. True b. False

True

Estimates should become more accurate as time progresses. a. True b. False

True

IT project managers must be able to present and discuss project information both in financial and technical terms. a. True b. False

True

In TQC, product quality is more important than production rates, and workers are allowed to stop production whenever a quality problem occurs. a. True b. False

True

Information from the project charter provides a basis for further defining the project scope.

True

It is important for the activity list and activity attributes to be in agreement with the work breakdown structure. a. True b. False

True

Knowing the amount of float allows project managers to know whether a project schedule is flexible. a. True b. False

True

Managing quality includes all of the quality assurance activities plus product design and process improvements. a. True b. False

True

Many organizations provide different guidelines and templates for developing WBSs.

True

Project Management software helps you develop a _________. Which centers as a basis for creatingWhich centers as a basis for creating Gantt charts, assigning resources, and allocating costs.

WBS (Work Breakdown Structure)

Which five-phase improvement process do projects that use Six Sigma principles for quality control normally follow? a. DMAIC b. weighted scoring model c. configuration management d. use case modeling

a. DMAIC

Which process involves developing a working replica of the system or some aspect of the system? a. Prototyping b. Variance c. Decomposition d. Use case modeling

a. Prototyping

What term is used for any instance where the product or service fails to meet customer requirements? a. defect b. yield c. deliverable d. variance

a. defect

Which phase of the DMAIC process includes tools such as a project charter, a description of customer requirements, process maps, and Voice of the Customer (VOC) data? a. define b. measure c. analyze d. improve

a. define

Which process involves choosing part of a population of interest for inspection? a. statistical sampling b. conformance c. system testing d. fitness for use

a. statistical sampling

Which term refers to the difference between planned and actual performance? a. Decomposition b. Variance c. Scope validation d. Scope creep

b. Variance

The critical path is the _____ path through a network diagram, and it represents the _____ amount of slack or float. a. longest; longest b. longest; shortest c. shortest; longest d. shortest; shortest

b. longest; shortest

Which term is used for a standard of measurement in quality management? a. milestone b. metric c. merge d. matrix

b. metric

Which addresses how well a product or service performs the customer's intended use? a. reliability b. performance c. maintainability d. functionality

b. performance

Which process is an action taken to bring rejected items into compliance with product requirements or specifications or other stakeholder expectations? a. process adjustment b. rework c. acceptance decision d. validation

b. rework

Which testing involves an independent test performed by end users prior to accepting the delivered system? a. integration b. unit c. user acceptance d. system

c. user acceptance

How are profits best defined? a. expenses plus net income b. costs plus revenues c. revenues plus expenses d. revenues minus expenditures

d. revenues minus expenditures

Which document contains a deliverable-oriented grouping of the work involved in a project that defines the total scope of the project? a. project charter b. business case c. project scope statement d. work breakdown structure

d. work breakdown structure