PMP Chapter 10
Using the formula for calculating the number of communication channels, how many channels would five people require?
10
A team has 10 communication channels between its various members. Using the formula number of communication channels = n (n-1)/2, where n is the number of people in the team, the team has _____ members.
5
As a manager, you want to praise a team member, Phil, for doing a good job on a particular project. However, you know that Phil tends to be an introvert. Which of the following communication methods would Phil be most comfortable with?
Call Phil in for a private meeting to appreciate his work.
Which of the following is a guideline that project managers should follow when communicating with their teams through e-mail?
If the entire message can fit in the subject line, put it there.
Which of the following is true of push communication?
Information is sent to recipients without their request.
Which of the following communication methods would be most appropriate for assessing the commitment of project stakeholders?
Meetings
_____ involves determining the information and communications needs of the stakeholders.
Planning communications
____ describe what the project team has accomplished during a certain period.
Progress reports
_____ are a complete set of organized project records that provide an accurate history of the project.
Project archives
Which of the following methods of communication is likely to be most effective for conveying sensitive or important information?
Short face-to-face meetings
____ describe where the project stands at a specific point in time.
Status reports
_____ address where the project stands in terms of meeting scope, time, and cost goals.
Status reports
An example of pull communication is _____.
blogs
E-mail communication is most suited for:
building consensus among disputing parties.
According to the guidelines provided by Practical Communications, Inc., a(n) _____ is a medium that is "excellent" for encouraging creative thinking.
According to the guidelines provided by Practical Communications, Inc., a(n) _____ is the most appropriate medium for giving complex instructions.
meeting
According to the guidelines provided by Practical Communications, Inc., a(n) _____ is the most inappropriate medium for addressing negative behavior.
meeting
The formula to determine the number of communication channels is _____, where n is the number of people involved.
n (n-1)/2
The _____ line for any e-mail messages you write should clearly state the intention of the e-mail
subject
