PMP Practice Examination

A project manager and his team have finished creating the Work Breakdown Structure (WBS) and Work Breakdown Structure dictionary. Afterwards, he prepares a detailed and itemized documentation of all of the schedule activities that are part of the project. What should he do next? a) Create Network Diagram for the project b) Determine quality standards, processes and metrics c) Determine high level project assumptions and constraints d) Conduct project progress meeting

a) Create Network Diagram for the project

As you are performing quality control on your project you identify a defect in many of your deliverables, and issue a change request designed to correct the defect, which is approved. During which process will the changes be implemented? a) Direct and Manage Project Work b) Perform Integrated Change Control c) Control Quality d) Manage Quality

a) Direct and Manage Project Work

A project manager is facing many serious issues in his project to create an application for a hospital management system. The project's final deliverable is scheduled in two weeks. It needs to fulfill compliance to mandatory government health standards. In addition to that there are some changes required to improve performance which the project manager feels will make the customer happy. Amidst all of this, a senior test engineer asks the project manager for a long leave. Which is the most critical issue the project manager needs to address first? a) Ensure product is compliant to government health standards b) Ensure the replacement for the senior tester receives the knowledge transfer c) Complete change control process to incorporate changes to enhance performance d) Notify the customer about probable delay in the final deliverable to avoid surprise later

a) Ensure product is compliant to government health standards

Your project team has completed the project work. All of the following must be completed before the project can be closed except: a) Ensure that the schedule baseline has been updated b) Get formal acceptance of the deliverables from the customer c) Make sure the scope of the project was completed d) Verify that the product acceptance criteria have been met

a) Ensure that the schedule baseline has been updated

You are managing a project to build a multi-story complex in your city. You are waiting for the clearance to start construction of a building. This is an example of which kind of dependency? a) External Dependency b) Mandatory Dependency c) Discretionary Dependency d) Internal Dependency

a) External Dependency

You are managing a large project team that has some new members join. You would like to take the entire team through the project schedule and update them on where the project stands with respect to the original plan. Which of the following charts would be most helpful for this purpose? a) Gantt Chart b) Milestone Chart c) Work Breakdown Structure d) Schedule Baseline

a) Gantt Chart

A project manager has been assigned the flyover construction project and is in the process of planning the project. In order to meet the customer's expectations, based on the business and compliance requirements, which of the following should she define first? a) High level scope of the project b) Project schedule c) Project Statement of Work d) Product Statement of Work

a) High level scope of the project

You are a project manager working on a compliance project in a banking firm. The project is scheduled to complete six weeks from now. Your sponsor tells you that if the project is finished sooner, the company can get some monetary incentives offered by the government. You decide to fast track the project, which would have what effect? a) Increase risk in the project b) Not affect the project risk c) Decrease risk in the project d) Cannot be determined

a) Increase risk in the project

The method of examining work of a product to determine whether it conforms to documented standards is called? a) Inspection b) Statistical Sampling c) Audit d) Verification

a) Inspection

A key responsibility of the project manager is to ensure the proper adaptation of the project management processes and coordinate the process phases through the project life cycle. This involves balancing the basic aspects of scope, cost, and schedule in addition to managing quality, communication, customer satisfaction, etc. In a single word, how can the role of the project manager best be described? a) Integrator b) Leader c) Communicator d) Differentiator

a) Integrator

A project manager knows that managing the expectations of stakeholders helps to increase the probability of project success by ensuring that stakeholders understand the project benefits and risks. For this process, he could use all of the following tools and techniques except? a) Issue Log b) Communication methods c) Active listening d) Writing skills

a) Issue Log

You are developing the project charter for the new project assigned to you. Which of the following is not part of the enterprise environmental factors? a) Lessons learned from previous projects b) Work authorization system c) Government and industry standards that affect your project d) Knowledge of which departments in your company typically work on projects

a) Lessons learned from previous projects

Risk management audits are performed under which of the following processes? a) Manage Quality b) Perform Quality Control c) Direct and Manage Project Work d) Monitor and Control Project Work

a) Manage Quality

As a project manager and member of the PMO (Project Management Office), you want to present a snapshot of the status of various projects undergoing in the organization to senior management. Which of the following charts would be most suitable for the purpose? a) Milestone chart b) Gantt chart c) Precedence diagram d) Control chart

a) Milestone chart

You are a project manager managing a construction project which is half-way through the execution phase. The project is progressing well and is on schedule when a vendor calls to inform you that there will be a one-week delay in delivery of the product. This is due to an unforeseen labor dispute at their company. Which of the documents would best capture the impact of the delay on the project schedule? a) Network Diagram b) Procurement Management Plan c) Work Breakdown Structure d) Risk Register

a) Network Diagram

You are working on a project to build a hybrid car which would run on both diesel fuel, as well as electricity. This car would have a 1000 cc engine and work on a regenerative braking system. It should be able to seat four passengers including a driver and comply with Euro 4 emission norms. This information should be captured in which of the following documents? a) Product Scope b) Project Scope c) Scope baseline d) Requirements Management Plan

a) Product Scope

Your work as a project manager at the mobile phone chipset manufacturer. As predicted by Moore's law, each year your company introduces new models of mobile phone chipsets which are faster and more powerful than their predecessors. Mobile-phone chipsets that are obsolete or do not sell are quickly retired from production. The lifecycle for them begins in R&D, extends to manufacturing, and finally ends with phase out. This cycle is often referred to as: a) Product lifecycle b) Project lifecycle c) Feedback loop d) Product development

a) Product lifecycle

A firm providing outsourced product development facilities wants to implement a new business process which aims to improve customer satisfaction and retention. For this purpose, it has identified a task team with an objective to introduce and train the employees on the new process and further improvise until the customer satisfaction index increases by 15%. This entire exercise can be best classified as a: a) Project b) Operation c) Program d) Portfolios

a) Project

A project manager working in a weak matrix organization has a role of communication coordinator with little power to make decisions and they report to a high level manager. They are probably fulfilling the role of a: a) Project Coordinator b) Project Expeditor c) Project Lead d) Lead Coordinator

a) Project Coordinator

You need to determine when to release resources from your project. Which part of the resource management plan will be most useful for this? a) Resource histogram b) Safety procedures c) Recognition and rewards d) Training needs

a) Resource histogram

A key stakeholder expresses his concern over lack of project visibility and progress. He says that he has been sent project status reports, but most of the time it lacks information relevant to his department. How should the project manager respond? a) Review the Project Communication Management Plan to determine stakeholder's needs b) Relook at Distribute Information to identify the gaps c) Raise a change request to address the stakeholder's feedback d) Relook at Report Performance process to understand the problem

a) Review the Project Communication Management Plan to determine stakeholder's needs

While monitoring the project you find that an accepted risk is going to occur. Which of the following will you use to develop for the response? a) Risk Response Plan b) Fallback Plan c) Mitigation Plan d) Risk Register

a) Risk Response Plan

You are managing a project which would provide e-learning solutions to your customer. The requirements of this project are not clearly defined in the beginning and there would be modifications based on customer feedback as the project evolves. You decide to plan as much as you can and begin to create work while continuing the planning. Which of the following techniques would be the most helpful while defining activities for the project? a) Rolling Wave Planning b) Templates c) Extreme Programming d) Just in Time

a) Rolling Wave Planning

What is the most common source of conflict that may be experienced during project planning? a) Schedule b) Project priorities c) Administrative procedures d) Personality

a) Schedule

According to Maslow's Hierarchy of needs, what comes highest on the pyramid? a) Social b) Safety c) Physiological d) Hygiene Factors

a) Social

Which of the following statements is true about control charts? a) Special causes are easier to predict and handle than common causes b) Common causes are easier to predict and handle than Special causes c) A process is stable if it has only special causes d) None of the above

a) Special causes are easier to predict and handle than common causes

Your firm awarded a cost reimbursable contract to a pharmaceutical company for some research related activity. Over time, a large number of changes have taken place on the project and it is difficult to keep track of the status of these change requests. What is the best alternative for a project manager in this case? a) Terminate the existing contract and negotiate a new one with the seller b) Capture all the change requests, along with their current status and follow the contract change control system c) Terminate the existing contract and sign a similar one based on the same terms and conditions with another vendor d) Seek advice from the senior management of your organization

a) Terminate the existing contract and negotiate a new one with the seller

A CEO from the Paris office wants to communicate project information to the technical officer in China. The correct procedure would be? a) The CEO will encode the message from French to Chinese, the technical staff will decode it from Chinese to French b) The CEO will decode the message from French to Chinese, technical staff will encode it from Chinese to French c) The CEO will encode the message from Chinese to French; technical staff will decode it from French to Chinese d) The CEO will decode the message from French to Chinese, technical staff will encode it from Chinese to French

a) The CEO will encode the message from French to Chinese, the technical staff will decode it from Chinese to French

A project manager is using an S-Curve to reflect the various expenditures of resources over the projected time of the project. This S-Curve indicates that: a) The bulk of the project cost is spent during the execution phase b) The project follows linear expenditure over all the phases c) The project resource cost would be directly proportional to the size of the project d) The project has high risk of attrition during execution phase

a) The bulk of the project cost is spent during the execution phase

You are a project manager and as part of your monitor and control activities, you found a problem with your manufacturing process which is causing delays and increased costs. The problem can be fixed by a fairly simple modification to the assembly system. You issued a change request, which was approved. Which of the following is true? a) The change will be implemented via Direct and Manage Project Work b) The change will be implemented via Monitor and Control Project Work c) The change will be implemented via Perform Integrated Change Control d) The change will require a modification to the Scope Baseline

a) The change will be implemented via Direct and Manage Project Work

As a manager you would like to get the status on the remaining work with respect to the funds remaining. Which of the following measures will give you the information? a) To-Complete Performance Index b) Earned Value Technique Performance c) Variance Analysis d) Trend Analysis

a) To-Complete Performance Index

You are a project manager working on a critical project. You track the project schedule closely. While going through the critical path, you realize that the project is showing negative float. What is your best response to the situation? a) Use a schedule compression technique b) Reduce the number of resources from the project c) Reduce the number of non-critical activities in the project d) Revisit the risks and do a risk analysis of the project

a) Use a schedule compression technique

Marginal cost is also known as? a) Variable cost b) Fixed cost c) Margin cost d) Timely cost

a) Variable cost

A project manager is mainly responsible for the coordination of activities, resources, equipment, and information on the project. His authority is limited and he has to negotiate with the functional manager to get suitable resources for his project. Which of the following kinds of organization is the project manager working in? a) Weak matrix b) Balanced matrix c) Strong matrix d) Composite matrix

a) Weak matrix

All of the following are outputs from the Direct and Manage Project Work process except for which one? a) Work Performance Measurements b) Deliverables c) Change Requests d) Project Document Updates

a) Work Performance Measurements

You are managing a project with a total budget of $36,000 to be finished in one year. You are in the end of the 6th month and currently the project is on schedule; however, the actual cost of the project is $20,000. What is the cost variance on the project? a) + $2000 b) - $2000 c) + $16,000 d) - $6,000

b) - $2000

As a project manager, you need to estimate the regression testing for your product. You would like to do 5 full testing cycles. Each cycle is estimated to take 4 days. What should be your estimated duration for the testing activity? a) 25 days b) 18 to 22 days c) 18 days d) 22 to 24 days

b) 18 to 22 days

Pareto analysis is a simple technique for prioritizing problem solving work, in that resolving the greatest number of problems by removing a few causes is very efficient. It is based on which of the following principles? a) Tom Pareto Principle b) 80/20 Rule c) Root Cause Analysis d) Whys Principle

b) 80/20 Rule

Which of the following statements is not true about the product life cycle? a) It lasts from conception of a new product to its withdrawal b) A product can spawn a single project in its life c) The five stages are product development, introduction, growth, maturity and decline d) Focuses on managing properties of product from company's business point of view

b) A product can spawn a single project in its life

Of the following, which is the most correct? a) Cost and staffing levels are high at the start b) Ability to influence the final characteristics of the product without impacting the cost is highest at the start c) Uncertainty is the least at the start of the project d) Stakeholder influences increase over the life of the project

b) Ability to influence the final characteristics of the product without impacting the cost is highest at the start

The risk associated with performance specifications is usually the responsibility of the a) Project manager b) Buyer c) Seller d) Sponsor

b) Buyer

What are the two closing procedures in project lifecycle known as? a) Contract close out and Verify Scope b) Close project and update organizational process assets c) Project closure and product verification d) Project closure and lessons learned

b) Close project and update organizational process assets

As part of administrative closure the project manager should develop actions and activities for all of the following except: a) Satisfy completion or exit criteria and transferring the project's product b) Conduct an awards ceremony according to the Resource Plan c) Collect all records, including lessons learned from all previous phases d) Audit the project for success or failure and archive project documentation

b) Conduct an awards ceremony according to the Resource Plan

You manage a project that calls for the production of many special alloy screws which must adhere to very particular standards for use in the aerospace industry. Each screw is measured and weighed, and a notation is made to show that value in relation to the mean you have established. What are you using? a) Control Chart, which is a tool and technique of Plan Quality b) Control Chart, which is a tool and technique of Perform Quality Control and Plan Quality c) Neither A nor B d) Pareto Chart

b) Control Chart, which is a tool and technique of Perform Quality Control and Plan Quality

Your project is in the final stages of testing and the team is interacting with the customer on a daily basis to update him with the project status and incorporate his feedback. Which of the following would be the most critical process to be followed in this scenario? a) Quality Control b) Control Scope c) Report Performance d) Monitor and Control Risks

b) Control Scope

You are a project manager in a manufacturing company. You want to analyze the output of a production line which manufactures piston rings. You want to determine whether the variations in the jobs are inherent to the process or if the process is in need of adjustment. Which of the following tools would be most useful? a) Statistical sampling b) Control charts c) Pareto charts d) Trend Analysis

b) Control charts

Which of the following are the most important to deriving the total funding requirements and periodic funding requirements of the project? a) Management Reserve and Contingency Reserve b) Cost Baseline and Management Reserve c) Funding Limit Reconciliation d) Project Budget and Contingency Reserve

b) Cost Baseline and Management Reserve

Project performance reviews using earned value management would typically incorporate information from all the following except? a) Variance Analysis b) Cost Benefit Analysis c) Trend Analysis d) Earned Value Technique

b) Cost Benefit Analysis

You have taken over as a project manager of a complex and technically challenging project. To add to the problems your team is from diverse cultures and lack bonding. You want the team to participate and take ownership of the project activities, as well as understand the big picture of the project. Which of the following activities would be most helpful? a) Use co-location to help team bond better b) Create Work Breakdown Structure (WBS) and WBS dictionary with the team c) Develop a Responsibility Assignment Matrix to assign roles and responsibilities d) Conduct knowledge sessions where each member apprises the team about his culture

b) Create Work Breakdown Structure (WBS) and WBS dictionary with the team

You are working at a customer location in a foreign country where it is customary to exchange gifts during their New Year celebrations. Your company forbids you to accept any form of gifts from your customer, but you have a strong feeling that if you refuse to accept and reciprocate the gesture, it can severely affect your relationship with the customer. In this case, it is best to? a) Politely refuse to accept any gifts explaining your company policy b) Discuss this situation with your project sponsor or legal department c) Accept the gift and keep it confidential so that there is no loss of face for your organization d) Take a break from project work to go on a small vacation during local New Year time

b) Discuss this situation with your project sponsor or legal department

A project manager wants to measure project performance against the project baseline. Which of the following techniques would be most helpful? a) Variance Analysis b) Earned Value Technique c) Work Performance Measurements d) Reserve Analysis

b) Earned Value Technique

You have been asked to provide information about your project's current performance in terms of the relationships between scope, schedule, and budget. The most appropriate type of report to accomplish this is a) Progress report b) Earned value analysis report c) Trend report d) Status report

b) Earned value analysis report

Upon completion of the project charter, the project manager should begin project planning. What should be the next action? a) Identify project stakeholders b) Elicit requirements c) Acquire a project team d) Create the WBS

b) Elicit requirements

As a project manager you are worried about continuous bad performance of one of your team members. You have spoken to him over coffee, but there seems to be no improvement. What is the most suitable way to communicate your dissatisfaction? a) Formal verbal b) Formal written c) Informal written d) Informal verbal

b) Formal written

A popular Japanese technique which advocates continuous small improvements involving everyone from top management to the lowest level in the organization is called? a) Ishikawa b) Kaizen c) Deming cycle d) Total Quality Management

b) Kaizen

You are a project manager managing a large software project. It has a month long design phase in which the team would be preparing the design documents for independent project modules. Review activity for these modules can begin 15 days after starting the design phase. The 15 days difference between the start of the design phase and the start of the review shows a(n) ________ between the two activities. a) Lead b) Lag c) External dependency d) Mandatory dependency

b) Lag

A project team is working on the network diagram of a project and wants to determine the float of a project activity. Which of the following is the correct formula? a) Late finish-early finish (LF-EF) b) Late finish-early finish (LF-EF) or late start-early start (LS-ES) c) Late start-early start (LS-ES) d) Late finish-late start (LF-LS)

b) Late finish-early finish (LF-EF) or late start-early start (LS-ES)

The project manager is preparing a report to inform a team member's functional manager of the great work they have been doing on the project. What process is the project manager performing? a) Distribute Information b) Manage Team c) Report Performance d) Develop Project Team

b) Manage Team

An organization aims to increase performance by aligning goals and subordinate objectives on all of the projects running throughout the organization. For this purpose, the project managers get strong inputs to identify their project objectives and time lines for completion. The organization then periodically evaluates the projects with respect to these objectives and takes corrective actions when necessary. This management philosophy is called? a) Total Quality Management b) Management by Objective c) OPM3 d) Capability Maturity Model

b) Management by Objective

A project manager is in the process of collecting, organizing, and disseminating information on how project resources are being used to complete project objectives. In addition, he is collating information on cost, schedule, and level of quality. He is also going through the influence of risks on project objectives. The project manager is in which process? a) Direct and Manage Project Work b) Monitor and Control Project Work c) Earned Value Technique d) Create Performance Report

b) Monitor and Control Project Work

The estimating technique that uses a statistical relationship between the historical data and other variables to calculate an estimate for an activity is called? a) Analogous Estimating b) Parametric Estimating c) Three Point Estimating d) Monte Carlo technique

b) Parametric Estimating

Your project team has just completed work on an interim deliverable, which is one of many smaller parts of a larger, major deliverable. It has been thoroughly tested and is ready to be added as part of completing the major deliverable. The project sponsor approves and signs off on all major deliverables. What should be the next step the project manager takes? a) Contact the sponsor for approval of the interim deliverable b) Perform a scope validation process on the interim deliverable c) Contact the sponsor for approval to proceed with the major deliverable d) Ask the sponsor to verify the scope of the interim deliverable

b) Perform a scope validation process on the interim deliverable

A manager managing a collection of projects grouped together to facilitate effective management to meet strategic business objectives is called a: a) Program Manager b) Portfolio Manager c) Project Manager d) Stakeholder

b) Portfolio Manager

As a project manager you decide to create an issue log which captures issue description, owner, and the target date for issue closure. All of the following are common examples of issues in the project except? a) Differences in opinion b) Probable delay in the next delivery c) Pending root cause analysis d) Delay in receiving feedback from the customer

b) Probable delay in the next delivery

In closing procurements, you are reviewing the entire procurements process from the Plan Procurements process onward. You are performing which of the following? a) Procurement Performance Review b) Procurement Audit c) Lessons Learned Documentation d) Quality Control

b) Procurement Audit

A project manager is studying the project contract and going through the narrative description of products and services to be supplied under contract. He is also meeting key stakeholders and subject matter experts to evaluate whether or not the project is worth the required investment. Which of the following documents would be created as an output in the process? a) Project Statement of Work b) Project Business Case c) Project Charter d) Organizational process assets

b) Project Business Case

A project manager on an e-learning project is using free downloadable tutorials via the Internet to reach out to large audiences. This communication method is called? a) Interactive Communication b) Pull Communication c) Push Communication d) Personal communication

b) Pull Communication

You are a project manager working in a weak matrix organizational structure. The project is in the execution stage when the functional manager informs you that he will be pulling out a few critical resources from your project. How should you respond to the situation? a) Inform senior management, highlighting the effects on the project in a matrix environment b) Refer to the resource histogram of the project to evaluate the impact on the project c) Renegotiate the terms and conditions with functional manager to allocate the new resources d) Create options and work around by reassigning the work packages to the remaining team

b) Refer to the resource histogram of the project to evaluate the impact on the project

Which one of the following is the last step of project closing? a) Archive Project Documents b) Release project resources c) Client appreciates your product d) Lessons learned are documented

b) Release project resources

Which of the following would be considered the ability to give bonuses or additional time off? a) Coercive power b) Reward power c) Legitimate power d) Prize power

b) Reward power

You are a project manager in a financial firm with multinational dealings. You feel the financial meltdown in one of the client's countries could affect your project adversely and you want to hedge your risks. Although the probability of occurrence of the event is low, you are advised to play it safe. In terms of risk attitude, your organization could best be described as? a) Risk Seeker b) Risk Averse c) Risk Neutral d) Risk Mitigator

b) Risk Averse

Your organization requires all sellers to attend mandatory pre-bid conferences as part of the overall procurement process. This can be used as what later in the evaluation process? a) Grounds for approval b) Screening process c) Input for risk assessment d) Gauge of seller quality

b) Screening process

Your development team is waiting for the design team to finish their work. As a project manager, you have decided to use this approach to reduce uncertainty in the project. Which of the following relationships does this describe? a) Iterative relationship b) Sequential relationship c) Overlapping relationship d) Common relationship

b) Sequential relationship

Which of the following is not true for stakeholders? a) Stakeholders can be customers, sponsors and the performing organization b) Stakeholders cannot exert influence over the project, its deliverables, or team members c) Stakeholder identification is a continuous process d) A project can be perceived as having both positive and negative results by the stakeholders

b) Stakeholders cannot exert influence over the project, its deliverables, or team members

You have recently joined a new construction company and you find that your employer is violating the construction permit issued by the local city government. What should you do first? a) Inform the city authority of the violation b) Talk to your employer to find out if they are aware they are breaking the law c) Complain to the legal department of the company d) Do nothing as you are new in the organization

b) Talk to your employer to find out if they are aware they are breaking the law

Your project just completed, and one of your subcontractors has sent you the tickets for the next IPL cricket match to thank you for your business. What is the best way to respond? a) Thank the subcontractor, but do not give him preference in the next RFP b) Thank the subcontractor, but politely refuse the gift c) Ask for tickets for the entire team, so that it is fair to everyone d) Report the subcontractor to PMI

b) Thank the subcontractor, but politely refuse the gift

One of your key stakeholders has sent you an urgent email asking for information regarding the project's progress, and you must now set aside some time to respond to this unexpected request. Which of the following best describes this situation? a) This is a workaround b) This is part of the Distribute Information process c) This is part of the Monitor and Control Project Work Process d) This is part of the Perform Stakeholder Analysis Process

b) This is part of the Distribute Information process

The process of predicting future performance based on the current performance is called? a) Variance Analysis b) Trend Analysis c) Design of Experiments d) Benchmarking

b) Trend Analysis

The popular iterative four step approach of Plan-Do-Check-Act was advocated by which of the following quality theorists? a) Joseph Juran b) W. Edwards Deming c) Philip Crosby d) Genichi Taguchi

b) W. Edwards Deming

You are examining problems and constraints that have arisen in your project and are identifying those activities that have not been productive. In doing so, you have also used root cause analysis. Which of the following is true? a) You are working on the Process Improvement Plan b) You are performing Process Analysis c) You are performing Qualitative Risk Analysis d) You are performing Quantitative Risk Analysis

b) You are performing Process Analysis

Your project has the following information based on earned value analysis, its Earned Value (EV) is $1000, Actual Cost (AC) is $ 850 and Planned Value (PV) is $1050. Which of the following is true about your project? a) Your project is over budget and behind schedule b) Your project is under budget and behind schedule c) Your project is over budget and ahead of schedule d) Your project is under budget and ahead of schedule

b) Your project is under budget and behind schedule

A project activity has values for the earliest and latest it can start and earliest and latest it can be complete. An activity has Late Start (LS) at day 5 and Late Finish is (LF) at day 10. Similarly Early Start (ES) is at day 3 and Early finish (EF) is at day 8. What is the float of this activity? a) 0 days b) 4 days c) 2 days d) -3 days

c) 2 days

A project manager wants to determine the standard deviation for an activity estimate using a three point estimate with the following data Pessimistic=14, Optimistic=2, Realistic=5. What is the standard deviation? a) 5 b) 2 c) 4 d) Not enough information

c) 4

A project activity has the following values for the earliest and latest it can start and earliest and latest it can be complete An activity's Late Start (LS) is 12 days and Late Finish is (LF) 17 days. Similarly, Early Start (ES) is 7 days and early finish (EF) is 12 days. What is the float of this activity? a) 9 days b) 7 days c) 5 days d) 3 days

c) 5 days

A project manager working on a construction project identifies a risk of a heavy storm in the coming months which might affect the construction activity. However, he doesn't have any reliable information on the weather forecast or the severity of the storm. In this case, what is the best project manager can do? a) Capture the risk in the Risk Register b) Ignore the risk as there is nothing to prevent it c) Allocate time and cost reserve in the project contingency fund d) Proceed with Risk Response Strategy to counter the risk

c) Allocate time and cost reserve in the project contingency fund

You are managing a critical project with frequent changes in requirements. You are in the testing phase of the project and the customer has requested an additional new feature. You have assessed the impact of the change on the triple constraints with your team. What should be your next step? a) Raise a change request form and send it for approval to change control board b) Look for alternative options including schedule compression techniques like crashing and fast tracking c) Analyze the impact of the change on project quality objectives and quality planning d) Update the project management plans and other project documents including project baselines

c) Analyze the impact of the change on project quality objectives and quality planning

As part of your project performance appraisal, you have identified a trend wherein you see morale decreasing on the project. You decide to conduct a 360 degree evaluation, which your organization uses on occasion. Which of the following is the most important factor when using this tool? a) Everyone must participate to be effective b) Team members only evaluate other team members c) Anonymity of the participants d) Results must be held in strict confidence

c) Anonymity of the participants

As a project manager, you are conducting a structured review of the seller's progress to deliver the project within the contract specifications. Your objective is to determine progress with respect to the procurement statement of work. You would be doing this review in which stage of the project? a) Before contract closure b) Before awarding the contract c) As part of project status review d) In case of non-conformance by seller

c) As part of project status review

As a project manager you have a large team reporting to you with two members working on this technology for the first time. At the beginning of the project, you were concerned that the members wouldn't be able to contribute as much due to technical complexity of the project. However, you spent time and gave them the required training in order to perform. During your assessment, you find some areas which still require improvement. What should you do next? a) Discuss this with the functional manager asking him to assign these resources in some other project as you have already spent enough effort of them b) Give them more challenging assignments so that they fail and you have reasons to expel them from the team c) Assess their current weak areas and provide more focused training with regular feedback d) Call them in your chamber and give them a warning that this is their last chance to perform in the project

c) Assess their current weak areas and provide more focused training with regular feedback

As a project manager, you are a firm believer in process and you want to follow the best practices on the project from the beginning. In this regard, you understand the importance of having a formal kick-off meeting to launch the project with all your key stakeholders including the customer. However, you are worried about the behavior of some of your team members. In the last internal meeting, there was utter chaos with the speaker shouting to be heard while others kept talking amongst themselves and ignoring the speaker. What is the best strategy to use to avoid such a situation in the kick-off meeting? a) Set objectives of the kick off meeting clearly, so that all the attendees are aware of the meeting agenda b) Ensure that all the key stakeholders are invited to avoid inviting disinterested people who wouldn't listen to speaker c) Communicate ground rules and ensure they are followed in all the meetings going forward d) Meet the troublemakers in the team and communicate the importance of meetings in a project success. Warn them of disciplinary action if they don't oblige

c) Communicate ground rules and ensure they are followed in all the meetings going forward

All of the following are completed as part of Monitor and Control Project Work except for which one? a) Identifying new risks, and analyzing and tracking previously-identified risks b) Providing updated cost and schedule information c) Comparing the specifications of the products being produced to the Project Management Plan d) Revising prior plans to correct issues that have occurred

c) Comparing the specifications of the products being produced to the Project Management Plan

You have just finished negotiations with a selected vendor. All terms and conditions of the contract have been agreed to and both parties are equally pleased with the process and its outcome. You meet with the procurement officer at your company to draft an official letter of notification of the contract award. This is an output of which process? a) Plan Procurements b) Contract Negotiations c) Conduct Procurements d) Administer Procurements

c) Conduct Procurements

You are assigned as a project manager to a project in the execution stage. Current schedule and performance indices for the project, SPI and CPI are 1.12 and 1.15 and project performance are well within the baseline. The defects found during internal testing for the last deliverable were well below the organization limits. However, the customer doesn't seem to be happy with the project progress. What should be the first thing the project manager should do? a) Start managing project as you gain more insight into day to day responsibilities b) Meet with the project team to understand open issues in the project c) Conduct a meeting with the customer to understand his concern over project progress d) Improve project schedule and cost control measure so that SPI and CPI reaches above 1.5

c) Conduct a meeting with the customer to understand his concern over project progress

A pharmaceutical company recently terminated a research project because it no longer seems commercially viable for the company. What is the first thing the project manager should do? a) Release the team members b) Document the lessons learned c) Conduct scope validation d) Discuss with senior manager the reason for abrupt project termination

c) Conduct scope validation

A project manager is working towards improving the competencies, team interaction, and overall team environment to enhance project performance. Which of the following tools and techniques would not be helpful here? a) Training b) Recognition and Rewards c) Conflict Management d) Co-location

c) Conflict Management

You recently found out that one of your best friends has been pretending as a PMP. She thinks that the certification is helping her immensely, but she never thought of pursuing it in real life due to the difficulty of the exam. What is your best course of action? a) Encourage your friend to get the real certification b) Report that she is not certified to your friend's boss c) Contact PMI and report the situation d) Keep silent and continue with life

c) Contact PMI and report the situation

The project contract with your sponsor has just been terminated. As part of the termination process you should do all the following except: a) Set procedures for transferring both complete and unfinished product to the sponsor b) Ensure the terms and conditions of the contract have been met to this point c) Create an audit process and assign a team to review why the contract was terminated d) Obtain final customer acceptance for all work completed up to the date of termination

c) Create an audit process and assign a team to review why the contract was terminated

You are a project manager managing a project with limited resources. Which of the following schedule network analysis techniques would be most useful to modify the project schedule for limited resources? a) Critical Path Method b) Fast Tracking c) Critical Chain Method d) Crashing

c) Critical Chain Method

As a project manager, you are in the final stages of determining your cost baseline for the project and funding requirements. Which process are you currently in? a) Cost Planning b) Cost Estimating c) Determine Budget d) Control Costs

c) Determine Budget

You are a project manager who is in the process of performing the work defined in the project management plan to achieve the project objectives. You are in which process? a) Develop Project Management Plan b) Monitor and Control Project Work c) Direct and Manage Project Work d) Execution Process

c) Direct and Manage Project Work

You are managing a complex, critical project and have made a lot of efforts to make the team technically competitive during the process. The project is in the final acceptance testing stage when a critical resource comes to discuss his plans of continuing his education and leaving this current assignment. He would require a positive recommendation for work from you to fulfill admission requirements. What should you do? a) Tell him that you wouldn't recommend him as he has broken your trust by leaving project before closure b) Immediately ask functional manager to remove him from the project and give him a bad recommendation c) Discuss and plan his smooth exit which would least affect the project schedule d) Compliment him on his decision and suggest him to leave project whenever he likes as you would handle his additional responsibilities

c) Discuss and plan his smooth exit which would least affect the project schedule

Your project has faced some unforeseen issues that have delayed it. The project is very critical for the company and it has to meet the scheduled deadline. In order to meet the deadline your team would have to work over the weekends for the next two weeks. However, you know that many of the team members will have some personal commitments and it will be very difficult for them to work for seven consecutive days. What is the best option for you? a) Hire additional resources and brief them about the project b) Inform the customer that this deadline can't be met c) Discuss the situation with the team and give them the choice to willingly work overtime d) Send an official mail making it compulsory for the team to work over the weekend

c) Discuss the situation with the team and give them the choice to willingly work overtime

When work on the first phase of the project has finished, what should the project manager ensure as part of closing before beginning the next phase? a) Define the project objectives for the next phase b) Identify the stakeholders for the next phase c) Ensure that there has been formal acceptance of the deliverables of the first phase d) Perform a kick off meeting for the next phase

c) Ensure that there has been formal acceptance of the deliverables

A few days prior to a team member performing a non-critical path activity, you are informed by the sponsor via a change request that they want the activity start delayed by 48 hours. What should the project manager do first? a) Deny the change request due to short notice b) Send the change request to the change control board c) Evaluate the impacts of the requested change d) Tell the team member to delay the start by 48 hours

c) Evaluate the impacts of the requested change

You are in the process of implementing approved changes, corrective actions, preventive action, and defect repairs in the project. You are in which of the following process groups? a) Initiation b) Planning c) Executing d) Monitoring and Controlling

c) Executing

A project manager working in a matrix project environment feels there is some discontent in the team members related to their dual reporting and the role of project manager on the project. The project manager wants to communicate with the team to clarify their doubts. What is the best form of communication for addressing this problem? a) Formal Written mail b) Informal chat with the team c) Face-to-face-meeting d) Informal written mail

c) Face-to-face-meeting

A project manager is reporting the final status of the closed contract to the stakeholders. Which form of communication is appropriate? a) Informal Written b) Informal Verbal c) Formal Written d) Formal Verbal

c) Formal Written

A project manager likes to involve his team in the decision making process. Whenever there are issues which require urgent decisions, he calls the team to work out a solution together. This approach is: a) Correct, because it helps to get team buy- in and as well as their commitment to the change b) Correct, as brainstorming technique helps to bring out creative ideas to solve the problem c) Incorrect, as lot of time and effort of the project team is spent on decisions which could be singularly made by the project manager d) Incorrect, as not all the solutions coming of brainstorming session cannot be implemented resulting in disappointment in the team

c) Incorrect, as lot of time and effort of the project team is spent on decisions which could be singularly made by the project manager

You are managing a complex project which requires some highly skilled resources on embedded design. You obtain these resources from the organization pool specifying the duration for which they would be require Once your project activity is complete you need to free these resources for reassignment. You are working in which kind of organization structure? a) Functional b) Projectized c) Matrix d) Tight Matrix

c) Matrix

A project manager is discussing the observed variations between planned and actual values of the defects with his quality engineer. He realizes that he has forgotten to identify one of the important metrics to analyze defects. Which process group is the project manager in if he evaluates the current result for the metric to see if it requires corrective actions? a) Planning b) Executing c) Monitor and Control d) Quality Audit

c) Monitor and Control

What is the name of PMI's organization maturity model for project management? a) CMMi b) Six Sigma c) OPM3 d) Just in Time (JIT)

c) OPM3

A project manager has made the final delivery to the customer and the team is in the process of completing administrative and contract closure. The team has also completed the final version of the lessons learned in the corporate database. Which of the following is a critical activity that the project manager should complete before formally closing the project? a) Confirm that all the requirements in the project are met b) Ensure that all project management processes are complete c) Obtain formal sign-off of the project from the customer d) Index and archive the project records

c) Obtain formal sign-off of the project from the customer

Project A has an Internal Rate of Return (IRR) of 20%, Project B has an IRR of 12%, Project C has an IRR of 22%, and Project D has an IRR of 10%. Which of these would be the best project? a) Project A b) Project B c) Project C d) Project D

c) Project C

Here NPV is Net Present Value. As a project manager, if you had to choose amongst projects A, B, C, and D which one would be the best option? a) Project A :NPV $ 50,000 to be completed in 3 years b) Project B :NPV $ 40,000 to be completed in 2 years c) Project C :NPV $ 70,000 to be completed in 9 years d) Project D :NPV $ 60,000 to be completed in 1 years

c) Project C :NPV $ 70,000 to be completed in 9 years

As part of a joint venture, a project manager working with another company needs to share some confidential information related to intellectual property rights. He wants to know the person responsible for authorizing the release of this confidential information. Which project document should he refer? a) Organizational Breakdown Structure b) Project Charter c) Project Communication Management Plan d) Stakeholder Management Plan

c) Project Communication Management Plan

A key stakeholder from the quality department wants to know how the process tailoring was completed by the project team. Additionally, they would like to know the rationale for selecting processes, their implementation level details, and how they will be used to manage the interdependencies. Which document should the project manager refer them to for review? a) Project Statement of Work b) Project Scope Statement c) Project Management Plan d) Work performance Information

c) Project Management Plan

You are being hired to manage a highway construction project for a contractor working for XYZ. The sponsor is a project officer who works for the XYZ municipal government. You have three separate teams working all three shifts with a separate manager for each team. Each team has members from two different unions, and each union has its own representative. Who is the best person to approve the project charter? a) Project manager b) Union representatives c) Project Officer who works for XYZ d) Team managers

c) Project Officer who works for XYZ

As part of project stage review, you are presenting project performance reports to the stakeholders. The reports show both cost and schedule variances are positive for the project. What does it indicate about the current project status? a) Project is under budget and behind schedule b) Project is over budget and behind schedule c) Project is under budget and ahead of schedule d) Project is over budget and ahead of schedule

c) Project is under budget and ahead of schedule

A project manager shares project performance via email to all the stakeholders of the project. He is using which of the following techniques? a) Kick off meeting b) Pull Communication c) Push Communication d) Communication model

c) Push Communication

You are a project manager and your team is preparing for the internal quality audit cycle. However, you feel that the team is a little apprehensive about the audit process. You decide to give them an overview of the process. Which of the following would be incorrect about quality audits? a) Quality Audits are used to identify all the best practices implemented in the project b) Quality audits help to share best practices in one project with other projects in the organization c) Quality Audits aims to assess project team effectiveness and suggest improvements d) Quality Audits helps to improve process implementation and team productivity

c) Quality Audits aims to assess project team effectiveness and suggest improvements

A project manager is in the process of documenting and defining stakeholder's needs to meet project objectives. What is the output of this process? a) Stakeholder Register b) Stakeholder Management Strategy c) Requirements Documentation d) Issue Log

c) Requirements Documentation

A project manager is planning the project and is creating a plan to describe how human resource requirements in the project would be met. He is using a bar chart tool called a resource histogram for charting this requirement. However, he notices that some of the individual bars in the resource histogram extend beyond the maximum allowed hours. What should the project manager do to correct it? a) Reduce Scope b) Extend Working Hours c) Resource Leveling d) Schedule Compression

c) Resource Leveling

You are a project manager of a software development project. You have outsourced a component of your product to third-party vendor which is due to be delivered next week. You find out that the delivery of the component may be delayed due to political unrest in the vendor's location. What is the best you can do in this situation? a) Report your senior manager about probable delay along with details on the current political situation at vendor's place b) Communicate to the vendor that any possible delay would attract a fine and affect future payments c) Revisit your project schedule and look at alternatives to reduce the impact of the delay d) Since there is no official communication from the vendor, you need to use wait and watch policy

c) Revisit your project schedule and look at alternatives to reduce the impact of the delay

A project team is in the process of risk tracking and control. The risk control action defined by the mitigation and contingency plans is being implemented in accordance with the details of those plans. Who is responsible for implementing these actions? a) Project Manager b) Project Team c) Risk Owner d) Risk Manager

c) Risk Owner

Trend analysis is often performed using: a) Fishbone diagram b) Design of Experiments c) Run Charts d) Pareto Charts

c) Run Charts

After a major milestone release, some of the key stakeholders are not happy and complain their requirements are not met. The project manager should have involved them in which of the following processes to ensure their approval for the release? a) Project Management Plan Development b) Identifying Constraints c) Scope Verification d) Schedule Management

c) Scope Verification

Which of the following is not part of the 5S approach? a) Sustain b) Sort c) Share d) Shine

c) Share

A company recently launched a digital instrument in the market which was completely unsuccessful. The company has incurred huge costs in the development of the product including intellectual property, research and development, patents, etc. All these costs are referred to as ____________. a) Opportunity cost b) Depreciation c) Sunk costs d) Internal rate of return

c) Sunk costs

A key stakeholder of the project is contacted for a requirements document approval, but shows no interest. The project manager decides to have a friendly, informal discussion with him to understand the reason for his lack of interest. During the conversation, the stakeholder expresses his displeasure that two of his key suggestions were not addressed on the project. He feels as though his approval or feedback doesn't really matter since his main requirements are not being capture What is the best option for the project manager in this case? a) Agree with stakeholder and doesn't take his approval on requirements. Remove his name from the list of stakeholders and avoid communicating with him further on project status b) Incorporate the requirements of the stakeholder and then take his approval c) Talk to your project sponsor about the issue and take his approval before taking any further action d) Explain to the stakeholder that although his suggestions were appreciated, it is not possible to address all of them in this release due to project constraints. You will revisit them for the next phase

c) Talk to your project sponsor about the issue and take his approval before taking any further action

A project manager is in the process of analyzing activity sequences, durations, resources requirements, and schedule constraints to get the project schedule approved. What should he do next? a) Determine Resource Requirement for each activity in the project b) Use the Critical Path method to calculate optimum duration of the project c) Use this approved schedule duration as a baseline and start tracking the project d) Create a Network diagram of the project using one of the diagramming methods

c) Use this approved schedule duration as a baseline and start tracking the project

What is the value of Six Sigma? a) 99.73 b) 95.45 c) 99.67 d) 99.99

d) 99.99

As a project manager for a pharmaceutical project, you are in the process of stakeholder analysis. You have identified both internal and external stakeholders. Which of the following may be adopted to manage internal and external stakeholders? a) Use the Influence / Impact matrix b) Correct identification of the internal and external stakeholders c) Determine and agree on the responsibilities of the internal and external stakeholders d) All of the above

d) All of the above

The project manager is reviewing the issue log as part of his execution activity. Which of the following should the project manager perform as part of his monitoring and controlling process activity? a) Assess the corrective actions on the issue log b) Determine the next steps for unresolved issues c) Use appropriate tools to minimize the impact on project schedule, cost and resources d) All of the above

d) All of the above

Which of the following statements are true? a) Project closure documents and project files are outputs of the Close Project Process b) The project files consists of documentation resulting from project activities, such as the project management plan, scope, cost, risk registers, quality baselines c) The formal acceptance documentation indicates that the customer or sponsor has formally accepted the project deliverables d) All of the above statements are true

d) All of the above statements are true

You are managing a software project which is due for design document release next week. You are currently reviewing the document, when an influential stakeholder asks you to add a feature to the existing design. This stakeholder has earlier also tried to bother you with unreasonable demands at the last days of release. What is the best you can do in this situation? a) Report his behavior to the senior manager suggesting them why he should no longer be associated to your project as a stakeholder b) As this person is influential, you have no option but to listen to him and add the functionality c) Determine the impact of this change on your schedule and their constraints before taking a decision d) Ask him to raise a written change request form and then follow integrated change control

d) Ask him to raise a written change request form and then follow integrated change control

A hospital is installing a new management system to computerize the hospital functions. For this purpose, representatives from several departments are selected to create a task force assigned to implement the project. This organization structure is called? a) Functional Organization b) Projectized Organization c) Composite Organization d) Balanced Matrix Organization

d) Balanced Matrix Organization

Once the risks have been identified on the project, the next step is to manage the risks. Of the following, which is not a suitable way of managing the risks? a) By using existing assets b) By contingency planning c) By investing in new resources d) By brainstorming

d) By brainstorming

A project manager working in an iterative model of the product development life cycle expects many changes during the course of the project. He wants to establish a robust configuration management system and also make his team aware of the process. Which of the following statements is not true about configuration management? a) The purpose of configuration management is to maintain integrity of work product b) Configuration management includes configuration audits, configuration control configuration status accounting and configuration identification c) Configuration management focuses on establishing and maintaining consistency of a product's requirements d) Configuration management involves measuring project performance with baselines and taking corrective action when necessary

d) Configuration management involves measuring project performance with baselines and taking corrective action when necessary

Which of the following would not be part of cost of conformance? a) Prevention cost b) Appraisal cost c) Internal failure cost d) Cost of training

d) Cost of training

You are a project manager working in a weak matrix organizational structure. The project is in the execution stage when the functional manager informs you that he will be pulling out a few critical resources from your project. How should you respond to the situation? a) Inform senior management, highlighting the effects on the project in a matrix environment b) Refer to the resource histogram of the project to evaluate the impact on the project c) Renegotiate the terms and conditions with functional manager to allocate the new resources d) Create options and work around by reassigning the work packages to the remaining team

d) Create options and work around by reassigning the work packages to the remaining team

You are a project manager with several years of experience and just accepted your first project in a foreign country. You have been in the country for a week or two and are experiencing disorientation. What is this known as? a) Collocation b) Diversity shock c) Global culturing d) Culture shock

d) Culture shock

You are managing a multinational project with team members in different countries with varying time zones. In this scenario, you wish to choose a communication medium which is most efficient for the project requirements. What is the most appropriate way to address this? a) Explore communication tools available in the market and ask for quotation exclusively for your project instead of using existing tool in the organization b) Use the most cost effective technique and involve everyone to explain its usage c) Use a combination of communication technology like in your peer's project d) Discuss these communication requirements and available options with stakeholders to seek their input

d) Discuss these communication requirements and available options with stakeholders to seek their input

As the project manager, you have decided that each team member will report progress by effort and cost expended. After collecting this information at the status meeting, you review it, perform an analysis discovering that the project is within budget and on schedule. What should you do next with the results of your analysis? a) Nothing, since the project is on schedule b) Nothing, since the project is within budget c) Nothing, since the project is within the variance thresholds d) Distribute the results to project stakeholders

d) Distribute the results to project stakeholders

A project manager has made a major release in the project. The customer comes back a week after the release saying that he is not entirely satisfied with the deliverable. What should the project manager do next? a) Continue with the next deliverable as you need to finish the project on time b) Talk to the senior manager to discuss the customer concern and resolution c) Ensure that next deliverables has enough features which customer would like to have to exceed his expectations d) Do a scope verification of this deliverable to check if it satisfies project objectives

d) Do a scope verification of this deliverable to check if it satisfies project objectives

A senior stakeholder approaches the project manager to slightly modify the project scope to include an additional feature required by him. The project is already in the execution stage. What should be the response of the project manager? a) It is difficult to incorporate this feature as the project is already moved out of planning stage b) Analyze the impact of the request on the other factors of triple constraints namely cost and schedule c) Bring the change request to Change Control Board to decide on its fate d) Document the change request as per project scope management plan

d) Document the change request as per project scope management plan

During project execution, the customer interprets a clause in the contract differently and demands an elaborate design document as part of the next deliverable. According to you this was not included in the deliverable list. What is the best you can do to resolve the situation? a) Change the contract and continue with your project work b) Accept customer's demand as he is the one responsible for project's success c) Raise a complaint to project sponsor along with the implications of accepting such request on schedule and cost of the project d) Document the dispute and refer to the claims administration

d) Document the dispute and refer to the claims administration

As a project manager you realize that the initial budget cost and Budget at Completion (BAC) for your project is no longer viable. You need to develop a new Estimate at Completion (EAC) forecast assuming current variances would continue in the future. Which of the following formula should you use for calculating EAC? a) EAC = AC + ETC b) EAC= AC+ (BAC - EV) c) EAC = EV/PV d) EAC = BAC/CPI

d) EAC = BAC/CPI

Your project is well underway in a foreign country. The cargo ship with your project equipment, supplies and pre-fabricated pieces is sitting off the coast. You have been informed that the harbor master at the port of entry is refusing to allow the cargo ship entry due to the fact that a "port entry fee", equivalent to $5,000 USD has not been paid to the harbor master. Which of the following should the project manager do first? a) Pay the fee to allow the ship entry and get the project moving b) Contact the corporate office for further guidance c) Refuse to pay the fee since it is being paid to the harbor master d) Ensure the fee is not a bribe to the harbor master

d) Ensure the fee is not a bribe to the harbor master

Which of the following is not an advantage of a fixed price contract? a) Less work for buyer to manage b) Seller has a strong incentive to control costs c) Buyer knows the total price at project starts d) Final cost may be more than a cost reimbursable contract because contractors have to inflate the price to cover their risk

d) Final cost may be more than a cost reimbursable contract because contractors have to inflate the price to cover their risk

Of the following, which conflict resolution technique is believed to generate the least enduring positive results? a) Problem Solving b) Avoidance c) Compromising d) Forcing

d) Forcing

All of the following are true for decision trees except: a) Clearly lay out the problem so that all options can be challenged b) Provides a framework to quantify values of outcomes and the probabilities of achieving them c) Allow us to analyze fully the possible consequences of a decision d) Get a financial approval from the CFO

d) Get a financial approval from the CFO

Which of the following is the correct order of actions that you take during the closing processes? a) Get formal acceptance, release the team, write lessons learned, close the contract, archive project documentation, measure customer satisfaction b) Write lessons learned, release the team, get formal acceptance, measure customer satisfaction, close the contract, archive project documentation c) Get formal acceptance, write lessons learned, hand over deliverable to stakeholder(s), close the contract, release the team, archive project documentation d) Get formal acceptance, transfer the accepted deliverables, close the contract, write lessons learned, archive project documentation

d) Get formal acceptance, transfer the accepted deliverables, close the contract, write lessons learned, archive project documentation

A project manager is identifying relevant enterprise environmental factors in his project. Which of the following is not a valid example? a) Organizational culture and processes b) Stakeholder risk tolerances c) Employee performance review records d) Historical lessons learned knowledge base

d) Historical lessons learned knowledge base

All of the following are functions of the Project Management Office except: a) Monitoring compliance with project management standards policies, procedures and templates via project audits b) Coaching, mentoring, training and oversight c) Managing shared resources across all projects administered by PMO d) Identifying and developing the organization's methodology, administrative practices, and rules

d) Identifying and developing the organization's methodology, administrative practices, and rules

You are a project manager for an IT company in the final phases of project execution. Your project status is well within the budget and you are almost a week ahead of your schedule. During the final testing phase of the project, you realize that the performance of the product can be increased by almost 20% of the expected value by doing minor code changes in two modules. This change would require an additional 2 days of work. What should you do next? a) Analyze the various alternatives and do a detailed impact analysis before proceeding with the change b) Update the change management form and send it to change control board for consideration c) Discuss the change and impact with customer and seek his approval d) Ignore the change as it is gold plating and should be avoided

d) Ignore the change as it is gold plating and should be avoided

You have recently made the final delivery of your software project to the customer. Before making the release, you ensured that thorough testing was completed and met the criteria and project scope was validated. After a week of taking delivery, the customer shows his dissatisfaction with the release and says the product doesn't support a critical functionality. He asks you to add this feature immediately. What should you do? a) Understand the customer requirement and estimate the additional time and resource required to complete it, Communicate the same to the customer b) Discuss the customer feedback with the senior management and seek their advice on the matter c) Analyze the in-house process of testing and scope verification to determine the root cause of the problem d) Ignore the customer and proceed with project closure activity

d) Ignore the customer and proceed with project closure activity

Which of the following statements is not true about a Project Management Office (PMO)? a) PMO is an organizational body responsible for centralized and coordinated management of projects b) PMO conducts periodic project audits to monitor compliance with project management standards c) PMO can also be responsible for the direct management of projects d) In order to be managed together the projects supported by a PMO should be related

d) In order to be managed together the projects supported by a PMO should be related

Which statement is true regarding the initiating process group? a) Risk is lowest during the Initiating process group b) The project has the highest probability of project success during the Initiating process group c) Project Manager and team is always identified as part of the Initiating process group d) Initiating process group includes the develop project charter and identify stakeholders process

d) Initiating process group includes the develop project charter and identify stakeholders process

Which of the following is not true about the project charter? a) It provides the project manager the authority to assign organization resources b) Formally authorizes the project c) Details the business justification of the project d) It states what the project is, what the project will deliver, and how all the processes will be managed

d) It states what the project is, what the project will deliver, and how all the processes will be managed

One phase is planned at any given time and the planning for the next is carried out as work progresses on the current phase and deliverables. Which of the following correctly defines the above text? a) Overlapping relationship b) Sequential relationship c) Multi-phase relationship d) Iterative relationship

d) Iterative relationship

A key project stakeholder sends a letter to the sponsor demanding the project be halted until their requirements, listed in the project requirements documentation, receives higher priority. Of the following actions, which one did the project manager probably fail to do? a) Properly document the project requirements b) Properly prioritize the project requirements c) Inform the sponsor of the project requirements d) Manage the key stakeholder's expectations

d) Manage the key stakeholder's expectations

Which of the following factors is not part of Maslow's Hierarchy of Needs? a) Physiological Needs b) Social Needs c) Security Needs d) Material Needs

d) Material Needs

A project manager is in the final closure phase of the project. Which of the following should he do first as part of the project closure activity? a) Get formal sign off from the customer to confirm customer acceptance of final deliverable b) Measure customer satisfaction as a key performance indicator of project's success c) Hand off completed project deliverables to operations and management d) Measure project scope against project management plan

d) Measure project scope against project management plan

As a project manager, you have been asked by the customer to give an overview of the project status using milestone charts. Which of the following statement is incorrect about milestone charts? a) Milestones usually have zero duration b) Milestone charts are similar to bar charts but only show major points or events c) Milestone charts can be used to capture the status of project schedule d) Milestones are used to define phases of a project

d) Milestones are used to define phases of a project

Which of the following is not an input to the process Manage Stakeholders Engagement? a) Stakeholder Register b) Project Management Plan c) Issue Log d) Negotiation Skills

d) Negotiation Skills

A project manager is going through the defect report reviewing the bugs reported during the testing cycle of a software project. The report has information on the severity of the bug, origin of the bug, possible resolutions, along with the owner and reporter of the bug. The project manager wants to prioritize the bug fixing activities by evaluating the top three most frequent reasons for the defects. Which of the following tools should he use? a) Control chart b) Fishbone diagram c) Scatter diagram d) Pareto chart

d) Pareto chart

All of the following items may need to be changed or re-visited after the complete project team is acquired, except for which one? a) Risk Register b) Budget c) Activity Duration Estimates d) Project Charter

d) Project Charter

You are a project manager taking over a project midway in the execution phase. You would like to know more about project deliverables, work required to complete those deliverables, project constraints, assumptions, etc. Which of the following documents would be most useful? a) Work Breakdown Structure (WBS) and WBS dictionary b) Requirements Documentation c) Activity List d) Project Scope Statement

d) Project Scope Statement

A project manager has invited key stakeholders and team members for the first meeting of the project. The agenda of the meeting is to announce the start of the project, outline the project goals and objectives, as well as communicate the project success criteria. The project manager also plans to discuss the individual roles and responsibilities, along with the commitment of the stakeholders. What is this activity called? a) Project Sign- off meeting b) Charter closure meeting c) Project launch meeting d) Project kick off meeting

d) Project kick off meeting

After awarding contract to one of the sellers, you realize you have missed a clause for delay in the contract and want to modify it. How should you proceed further? a) Contract is legally binding and cannot be changed once signed b) Project manager should inform the seller about the change in next meeting c) Project manager should inform the seller about the change through a formal written communication d) Project manager should proceed with Contract Change Control System at his end

d) Project manager should proceed with Contract Change Control System at his end

A project manager on an information technology project is discussing a complex algorithm with a new team member. After a long and thorough verbal discussion, the project manager asks the person if he understood the algorithm and can put it in the document. The team member implies that he has understood. However, when the project manager goes through the document, he realizes that the member didn't understand what was actually said thus resulting in an inefficient use of time and effort. Who is responsible for this loss of time and how could it have been avoided? a) Project manager, he shouldn't have given the complex assignment to a new team member b) Team Member, since he implied he understood the discussion and didn't ask his doubts immediately c) Project Manager, as he should have also helped the team member in preparing and reviewing the document d) Project manager, since it is his responsibility to ensure his message is clear and concise and confirm that team member truly understands the message

d) Project manager, since it is his responsibility to ensure his message is clear and concise and confirm that team member truly understands the message

Which of the following is not a tool and technique used during the quality control process? a) Control charts b) Statistical Sampling c) Histogram d) Quality Audits

d) Quality Audits

Which of the following is not a tool for the manage quality process? a) Quality Audits b) Cost of Quality c) Inspection d) Quality Metrics

d) Quality Metrics

As a project manager, you understand the importance of contract documents and correspondence for future references. Which of the following can be used to manage and store contract documents and records? a) Claims Administration b) Audit Reports c) Lessons Learned d) Records Management System

d) Records Management System

A project team with a CPI of 0.78 is looking for options to reduce cost. Which of the following should be the best option to choose? a) Reduce a test cycle in the System Testing phase b) Reduce scope by cutting down non-essential features c) Add more resources to expedite the schedule d) Revisit estimates and eliminate risks; re-estimate

d) Revisit estimates and eliminate risks; re-estimate

You are recording measurements taken from inspection activities your project team has performed over the past few weeks, and you are looking for any patterns in the variations over time. What are you using? a) Control Chart b) Pareto Chart c) Cause and Effect Diagram d) Run Chart

d) Run Chart

A major stakeholder in the project wants to know his role and responsibility in the scheduling process of the project. He also wants to understand how the schedule baseline is established for the project and which scheduling methodologies are used in the project. Which document should the project manager ask him to refer to? a) Project Management Plan b) Project Schedule Baseline c) Stakeholder Register d) Schedule Management Plan

d) Schedule Management Plan

All of the following are inputs to the Develop Project Charter process except: a) Contract b) Business case c) Project statement of work d) Stakeholder analysis

d) Stakeholder analysis

A project manager is conducting a bidder conference to select the most suitable sellers. Which of the following tools will not be helpful? a) Independent Estimates b) Internet Search c) Procurement Negotiations d) Teaming Agreements

d) Teaming Agreements

As the project manager, your project is going through an audit cycle. A senior auditor points out that the target value for Schedule Performance Index (SPI) is set too low and it should be increased by at least 5 percent. You try to explain that this target value is set per the organization baseline and cannot be changed. Which of the following is correct statement in this case? a) The Auditor is right, as the project has a critical deadline to meet and hence target SPI should be increased b) The Auditor is right; as the target value for SPI is a benchmark for the project, it should be kept high and thus increased c) The Project Manager is right; the schedule is not critical in the project and hence target SPI value needn't be kept too high d) The Project manager is right; target SPI is based on the organization's baseline, derived from its process maturity level, and should be followed by the project

d) The Project manager is right; target SPI is based on the organization's baseline, derived from its process maturity level, and should be followed by the project

A project manager notices that a control chart has a group of seven non-random data points in a series between his upper control limit and mean. What does it indicate about the process stability of the project? a) This is a Random cause of variation and can be ignored b) The process is stable and in control as none of the data points are outside control limits c) The control limits for the process are well within specification limits d) The process is out of statistical control and needs to be investigated

d) The process is out of statistical control and needs to be investigated

Project management is the application of knowledge, skills, tools and techniques to manage activities to meet the project requirements. Which of the following is not true about managing a project? a) Managing a project involves identifying requirements b) It involves addressing the various needs, concerns and expectations of the stakeholders as the project is planned and carried out c) It involves balancing the competing project constraints such as scope, quality, schedule, budget, resources and risk d) The specific project will not influence the constraints on which the project manager needs to focus.

d) The specific project will not influence the constraints on which the project manager needs to focus.

A project manager wants to present a project performance report to the management which captures project results over the last 3 years to see if the performance is improving or deteriorating. Which of the following reports should he use? a) Earned Value b) Status Report c) Forecasting Report d) Trend Report

d) Trend Report

An influence map is a visual model showing the people who influence and make decisions about your project. The map helps you understand how stakeholders relate to one another, so that you can quickly see the way in which influence flows. While constructing the influence map, which of the following should not be considered? a) Importance or weight of a stakeholder's overall influence b) Relationships between stakeholders c) Amount of influence stakeholders have over others d) Types of stakeholders

d) Types of stakeholders

You are managing an infrastructure project which is nearing completion when a major stakeholder points out a flaw in the design which could make the entire structure weak. He suggests you construct two support pillars which would provide the necessary support. You are worried that this change could impact the schedule and cost of the project significantly. What is your best response to the stakeholder? a) Refuse him as the project is already nearing completion and it's not possible to make any changes at this stage b) Do a root cause analysis with the team to determine how this design flaw could have been missed and if there could be more potential problems with the design c) Proceed with the change and communicate the impact on project schedule and cost to the customer d) Use a schedule compression technique as part of integrated change control to investigate and minimize the adverse impact of the change

d) Use a schedule compression technique as part of integrated change control to investigate and minimize the adverse impact of the change

During procurement closure, a procurement audit includes all of the following except: a) Reviewing the contract terms to ensure that they have all been met b) Identifying successes and failures that should be recognized c) Documenting lessons learned d) Using the payment system to process payments

d) Using the payment system to process payments

As a project manager, you and your team are exploring alternatives to decrease project cost without compromising the performance or scope of the project. You are most likely using which of the following techniques? a) Benchmarking b) Reverse Engineering c) Process Analysis d) Value Analysis

d) Value Analysis

A project manager is proactively managing the change through the scope control process. Which of the following should he be most worried about? a) Value added changes b) Errors and omissions c) Risk response d) Verbal communication from key stakeholders

d) Verbal communication from key stakeholders

You are a project manager evaluating a decision to buy a licensed software tool. This tool has a 50% chance of being successfully implemented in your company and would cost $50,000. However, there is a 40% chance that your company would be able to save $150,000 due to improved productivity. What is the expected monetary value for this decision to buy this tool? a) +$35,000 b) -$ 35, 000 c) +$ 21,000 d) -$ 21,000

a) +$35,000

You are managing a project with project teams in different geographical locations. There are 75 total team members at three different locations. There are 100 additional stakeholders. How many communication channels are possible among stakeholders on your project? a) 15,225 b) 7,750 c) 4,950 d) 2,775

a) 15,225

As a project manager you are estimating the duration of your project activities using PERT technique (Program Evaluation and Review Technique). For a particular project activity, your optimistic estimate is 41 days, pessimistic estimate is 89 days and most likely estimate is 60 days. What would be the expected duration and range of the estimate for this activity? a) 61.67 +/- 8.00 b) 31.27 +/- 8.00 c) 61.67 +/- 3.00 d) 31.27 +/- 3.00

a) 61.67 +/- 8.00

A project manager is concerned about team building on her project. One of the mandatory things that she must have in order to have good team building is: a) Commitment from top level management b) Co-location of team members c) Establishment of clear negotiated goals d) Open discussion of poor individual performance

a) Commitment from top level management

Your software project is in the critical system testing stage when two of the senior members of the team come to you with a conflict on usage of the simulation software during testing. One senior member claims that the other person keeps the software engaged for almost all of the working hours of the project. You decide to change their working schedules so that they no longer overlap. You are using which of the following techniques for conflict resolution? a) Compromising b) Problem Solving c) Forcing d) Smoothing

a) Compromising

You are a project manager in a manufacturing company and you want to assess the current quality of your production process. You also want to check if the process is stable over time or if there are any special causes of variation. Which of the following tools would be most suitable for this purpose? a) Control chart b) Pareto Chart c) Test of Normality d) Inspection

a) Control chart