Post Test: Personal Qualities

Jordan is attentive and listens to his supervisors when they give instructions. He makes sure to ask questions if something is unclear to him. These are traits that demonstrate Jordan's _____________________. At work, Jordan works hard and, during times of crisis, works overtime. Even during financial difficulties at the hospital, Jordan continues to work as needed, instead of looking for work elsewhere. Jordan is _________________.

1. willingness to learn 2. being loyal

Categorize the examples as acceptable or unacceptable workplace etiquette.

Acceptable Workplace Etiquette: Megan usually stays to herself However, she is always willing to help her coworkers when needed. AND Ron is attending a meeting at work. He is listening to his supervisor and is fully present. Unacceptable Workplace Etiquette: Sam is taking personal calls in the office. His tone is so loud that it distracts his coworkers. AND Steven turns up for work everyday. However, he is often late. AND Susan constantly gossips about her coworkers with her supervisor.

A person displaying unethical behavior would _____________________________________ . Most organizations would also consider ___________________________ unethical.

1. post rude comments about a supervisor on social media 2. texting lewd jokes to coworkers

Brenda, a medical professional, discovers that the male employees of her team receive higher wages than her. Her employer informs her that the difference in wages is only on the basis of gender. Identify two Acts under which Brenda's employer can face legal consequences? Brenda's employer can face consequences under the _________________ Act. Brenda can also use the ________________ Act against the employer for discriminating against her.

1. Equal Pay 2. Civil Rights

Which two employees are showing a positive work ethic?

1. Faisal informs his supervisor about an error in a report already sent to the client. 2. Samira uses the equipment in the facility for work-related research.

Stan is a video game console designer for a top gaming company. Due to a computer chip shortage, Stan has been asked to redesign the console without causing it to lose its value to the customers. What two things is this an example of?

1. Innovation 2. Resourcefulness

Stan is a teacher and receives an angry email from a parent concerning a grade that he gave to their child. Stan is upset by the email; however, he goes to his principal and ask for advice on how to handle the angry email. Stan is demonstrating _______________ behavior concerning virtual etiquette. Wendy the principal advises Stan to respond to the parent in a way that lets them know that they can work together to help the child be successful in his class. Principal Wendy is asking Stan to be ________________ in his response to the angry parent email.

1. Responsible 2. Open-minded

Which three items are examples of professional dress?

1. White dress shirt 2. High heels 3. Dress pants/slacks

Which two actions can employees take to demonstrate punctuality?

1. arriving at work on time 2. completing a project before the deadline

Randi aspires to be a leader, so she starts researching ways to improve coworker morale. She recommends that management offer _______________ to relieve tension and release toxins in the body. As a result of her suggestions, management creates "Meditation Hour" to improve the _________________.

1. breathing exercise 2. organizational climate

Marie is trying to decide how to go about her self-directed learning task for her job. She knows that one of the benefits of self-directed learning is the chance to _________________ in her path of interest. Since she knows that she is a visual learner, she has the chance to use this method to learn, rather than ____________________________ , as she might have had to in a classroom.

1. develop new skills 2. having to conform to the method of a group

Marcus goes to work regularly and completes his work on time. However, he always waits for his supervisor to assign work to him. The supervisor advises Marcus to take up work by himself, which will also help him learn new skills. Which two personal traits should Marcus work on?

1. employing self-management 2. taking initiative

Which three qualities does a person with integrity have?

1. honesty 2. trustworthiness 3. ethical behavior

What are three things that can help to create a work environment that nurtures healthy relationships and improves work performance?

1. interpersonal skills 2. personal qualities 3. workplace etiquette

Distinguish the benefits of self-directed learning from the strategies to encourage self-directed learning.

Benefits of Self-Directed Learning: freedom to form own methods, finding data through research Self-Directed Learning Strategies: setting goals for progress, providing internet access

Jerome utilizes scavenger hunts and team-building exercises to improve creativity and resourcefulness. What technique of creativity improvement is Jerome using?

Brainteasers and puzzles

A medical lab rejected Ashwin's job application because he is an Indian immigrant. Under which law can the lab face consequences for this action?

Civil Rights Act

Shana is a school teacher and uses project-based learning to teach her standards during a lecture. As a result, Shana's students perform better on state standard tests than some of her colleagues' students. What is this an example of?

INCORRECT: Innovation

Match the appropriate statement with the method to improve creativity and resourcefulness in the workplace.

Organizational Culture: This encompasses the mission and vision statements. AND A school district has a policy that parent emails must be responded to no later than 48 business day hours. Organizational Support System: A company provides feedback to its employees and has created an incentive program for employee innovation. AND A company creates a program to develop employees that desire to be leaders.

Why is having a personal bias a challenge in self-directed learning?

You may only research topics that reflect your own biases.

What is a way that self-directed learning works in the workplace?

allowing employees to take personal responsibility

How does flexibility help a person become a better employee?

by learning new skills for work

Which of the following benefits involves learning styles?

embracing individuality

Alexis does not gossip or speak negatively about her co-workers or supervisors in an inappropriate way. Which type of etiquette does Alexis demonstrate?

respect

Leana needs to take a medical leave to tend to her sick mother at home. What should she most likely take into consideration before applying for the leaves with the company?

the company's policy manual