Quiz 1

energize and enable employees so everyone understands the part he or she plays in achieving organizational goals.

The managerial task of leading requires managers to...

first line manager

The responsibility of a ________ involves daily supervision of non managerial employees

differentiation

The strategy of distinguishing a product from others by making it more attractive, exciting, and unique is known as ________?

core competency

Which of the following refers to a specific set of departmental skills, knowledge, and experience that allows an organization to outperform its competitors?

organizational performance

______ is a measure of how efficiently and effectively managers use available resources to satisfy customers and achieve company goals.

conceptual skill

______ is the ability to analyze and diagnose a problem situation and distinguish between cause and effect.

controlling

______ is the process of evaluating how well an organization has achieved its goals.

competitive advantage

______ refers to an organizations ability to outperform others because it produces desired goods or services more efficiently and effectively then they do.

effectiveness

_______ is defined as a measure of the appropriateness of the goals that managers have selected for the organization to pursue.

restructuring

________ involves simplifying, shrinking, or downsizing an organizations operations to lower operating costs.