Quiz # 10 - Goal Setting

A balanced scorecard augments traditional financial measures with benchmarks for performance in each of the following key nonfinancial areas EXCEPT:

a. A company's learning and growth b. A company's relationship with its customers c. A company's key internal processes d. A company's relationship with shareholders (Correct)

Runners preparing for a marathon usually follow a training schedule involving daily runs of specified times and distances, cross-training, and days of rest. This integrated series of lower-level, short-term goals to provide the foundation and motivation for ultimately achieving the higher goal of completing the marathon within a targeted time is a good example of:

a. A means-end chain (Correct) b. A reticulated behavioral chain c. Multi-level goal progression d. Goal-chain training

A standing plan is:

a. A plan designed for repeated use in response to commonly occurring events (Correct) b. A plan developed to achieve a particular goal or in response to an event that is not expected to be repeated c. A plan that covers an intermediate time scale and enacts divisional strategies by allocating people and resources d. A plan that interprets an organizational strategy into a market- or community-based opportunity for division or departmental managers

An organization's grandest aspiration for the future, one that differentiates it from all its competitors, is known as:

a. A stretch goal b. Its mission c. A Big Hairy Audacious Goal (Correct) d. Its vision

Which of the following is NOT an example of the pitfalls of goal setting?

a. Excessive risk-taking b. Increases in stress c. Short-range thinking d. Using goals as a baseline for performance (Correct)

A visual representation of an organization's strategies and goals, which allows managers to track progress toward metrics and goals immediately, is called a:

a. Performance dashboard (Correct) b. Visualized goal chart c. Metric analyzer d. Balanced scorecard

President John F. Kennedy's announcement in 1961 of U.S. intentions to achieve the first human moon landing by the end of the decade is an example of which if the following?

a. Proximal goal b. Stretch goal (Correct) c. Tactical goal d. Short-term goal

People will be more committed to a goal if:

a. They truly believe they can achieve the goal b. The task itself is important to them (Correct) c. The goal is developed and assigned by a manager d. The outcome is important to them

Which of the following is NOT one of the characteristics of S.M.A.R.T. goals?

a. Time-bound b. Achievable c. Realistic (Correct) d. Measurable e. Specific

Earning a college degree is an example of a __________ goal, while earning a good grade on this week's exam is an example of a _________ goal.

a. Vague, unspecified b. Proximal, distal c. Unspecified, vague d. Distal, proximal (Correct)