Quiz 13

human factors

Ted conducts a study regarding how walking on a treadmill instead of sitting at a desk impacts worker productivity. Ted's study is within the industrial-organizational specialty area of ________ psychology.

Gender-balanced teams performed better, as measured by sales and profits, than predominantly male teams.

What does research suggest about gender diversity and team productivity?

Women tend to practice an interpersonal style and men practice a task-oriented style.

What has research found to be the primary difference between male and female leadership style?

sex

What is the most common reason for invoking a bona fide occupational qualification (BFOQ) as a defense against an employer accused of discrimination?

creative

Design teams for car manufacturers create new vehicle models. What type of team does this exemplify?

evaluating an employee's success at carrying out the duties of their job

Which choice is the best definition of a performance appraisal?

driver who can operate a forklift in small spaces, drive a cement-mixer, and handle explosive material

Which of the following exemplifies an advertisement that would reflect a task-oriented approach to job analysis?

Managers neglect improving their weaknesses and overusing their strengths.

Which of the following is a disadvantage of strengths-based management?

feeling of being treated unfairly, unjustly, or disrespectfully

Which of the following is a frequent trigger for workplace violence?

Title IX of the Education Amendments of 1972

Which of the following is not an example of Legislation Prohibiting Employment Discrimination?

It can depend on the nature of the descriptions and the source for the job analysis.

Which of the following is true regarding the accuracy and reliability of a job analysis?

industrial

Diana is assessing applicants for a pilot job at a regional airfield. She wrote the description of the ideal candidate, and now she is reviewing the personality profiles of the applicants to screen those who do not fit the profile. Diana is working in the specialty area of industrial-organizational psychology called ________ psychology.

strengths-based management

Halima is excellent at organizing events, but she is weak in delivering the opening address. She decides to focus on what she is good at and delegate the opening address to her immediate subordinate who excels in public speaking. Halima is practicing ________.

transactional

Hershel is a strict, goal-oriented manager. When his team achieves their daily productivity goals he rewards them with long lunches and bonus pay. When his team falls behind, he extends the work day by an hour and cuts lunch by fifteen minutes. What type of leader is Hershel?

how human behavior and psychology affect work and how they are affected by work

Industrial-organizational psychology is a branch of psychology that studies ________.

job stress

Isolation, a lack of job security, work overload, harassment, and bullying are all examples of factors that can lead to ________.

Any change in a variable, such as lighting levels, led to an improvement in productivity; this was true even when the change was negative, such as a return to poor lighting.

What did the researchers, who identified the Hawthorne effect, see as evidence that employee performance was influenced by something other than the physical work conditions?

ergonomics

What is the favored term for human factors psychology in Europe?

satisfaction

According to Edwin Locke, job ________ is the state of feeling resulting from appraising one's job experiences, and a more modern definition includes the extent to which a person enjoys their job.

42 to 54

According to the Bureau of Labor Statistics, the average American work spends approximately ________ hours working each week.

work-family balance

Carlos is a small business owner. Recently, he became the primary caretaker for his aging mother. He works long hours at his business while also making sure that his mother can keep her medical appointments and has company in the evening. This exemplifies ________.

transformational

Lucia is optimistic about goal achievement, and she encourages her team to think critically and solve problems. She is also considerate of their needs. What type of leader is Lucia?

espoused values

Managers at S-Mart routinely expect their employees to volunteer hours at the local veteran's center. The organization supports this practice since it shows commitment, empathy, and compassion, all things that S-Mart endorses as part of its company mission. This represents the ________ aspect of organizational culture.

telecommute

Melora has a sick child at home. Her employer allows her to ________ for a week, so she can work from home, set her own hours, and complete most of her work while caring for her child.