Quiz 15

8. Increasing the driving forces and reducing the restraining forces tends to:

unfreeze the status quo.

2. Refreezing involves producing disequilibrium between the current state and the future state

False

5. The urgency for change must always be initiated from a problem-oriented perspective in order to be effective.

False

9. Which of the following change management strategies should be given a priority when employees need to break old routines and adopt new role patterns?

Learning

1. Some change experts recommend introducing rapid change when the organization wants to overhaul a system quickly and decisively

True

3. Resistance is a form of voice

True

4. Firing people is the least desirable way to change organizations.

True

7. The highest priority and first strategy required for any organizational change is to

communicate the need for change and keep employees informed about what they can expect from the change effort.

6. Which model of organization change explicitly refers to unfreezing the current situation and refreezing the desired state?

force field analysis

10. One problem of the learning strategy has in minimizing resistance to change is that it:

is a time-consuming process.