quiz 4

Which of the following is a process that uses multiple raters, including self-rating, to appraise employee performance and guide development?

360-degree feedback

Myah was recently assigned to a committee whose task is to research new product opportunities. Once this group generates a list of six or seven viable options, it will be disbanded. This group is also known as which of the following?

A task force

Laylah wanted to set up her team so that it would be highly innovative. Which of the following teams is most likely to produce innovative ideas?

A team with different backgrounds and skill sets

Which federal law prohibits discrimination against qualified individuals by employers for a demand of "reasonable accommodation"?

American with Disabilities Act

Which of the following is a part of a critical innovation strategy that encourages the flow of ideas from lower levels?

Bottom-up approach

Which of the following tactics for implementing change should NOT be used in most cases?

Coercion

Which of the following is an advantage of the divisional structure?

Concern for customers' needs is high.

Cooltown University recently invited members of its social network group to enter a contest on YouTube to design the best video promoting the university. This is an example of which innovative approach?

Crowdsourcing

For the compact disc industry, the advent of MP3 technology can best be described as which type of innovation?

Disruptive

Which of the following is a unit separate from the rest of the organization that is responsible for the development of a major innovation?

New-venture team

Kurt Lewin identified which three distinct steps for implementing changes?

Unfreezing, changing, and refreezing

A policy requiring employers to take positive steps to guarantee equal employment opportunities for people within protected groups is known as _____.

affirmative action

Successful change requires that organizations be capable of both creating and implementing ideas, which means the organization must learn to be _____.

ambidextrous

Which of the following is the formal and legitimate right of a manager to make decisions, issue orders, and allocate resources to achieve organizationally desired outcomes?

authority

Decision authority is located near the top of the organization with _____.

centralization

Jacob was recently looking at his company's organization chart in an attempt to discover who reports to whom. Jacob is studying his organization's _____.

chain of command

The innovation strategy for changing products and technologies that involves designing the organization to encourage creativity and the initiation of new ideas is known as _____.

discovery

Which type of structure occurs when departments are grouped together based on organizational outputs?

divisional

The belief that groups are inherently equal is known as _____.

ethnorelativism

Which of the following structure types has a wide span, is horizontally dispersed, and has fewer hierarchical levels?

flat

Which of the following structure types is defined as the grouping of positions into departments based on similar skills, expertise, and resource use?

functional

Paying a woman less than a man for the same work is an example of _____.

gender dicrimination

Which of the following serves as an invisible barrier to vertical movement within the organization for women?

glass ceiling

Brent, who works in the human resource department, is interested in gathering data on the projected number of resignations and retirements over the next 10 years. To accomplish this, Brent is most likely to perform which activity?

human resource planning

Which of the following is a summary of specific tasks, duties, and responsibilities for a particular job?

job description

Seror, a human resources manager at an advertising firm, is currently in the process of determining the value and worth of advertising executive positions within the agency. This process is referred to as _____.

job evaluation

Which of the following is an advantage of the team structure?

less response time and quicker decisions

Kwame works at Tick Tock, Inc. He has two bosses, one a functional manager and the other a divisional manager. Tick Tock, Inc. has which type of structure?

matrix

Which approach should a group use to resist change if the group has power over implementation and if the group will lose out in the change?

negotiation

Which of the following means extending the search for and commercialization of new ideas beyond the boundaries of the organization and even beyond the boundaries of the industry?

open innovation

Which of the following is defined as a planned, systematic process of change that uses behavioral science knowledge to create a positive corporate culture and improve the way people and departments relate to one another?

organizational deveoplment

Which of the following describes an organization that accommodates several subcultures, including employees who would otherwise feel isolated and ignored?

pluralism

A person who is responsible for coordinating the activities of several departments for the completion of a specific project is known as a(n) _____.

project manager

Which of the following is a recruiting approach that gives applicants all pertinent and realistic information about the job and the organization?

realistic job preview

Which variation of new-venture teams is described as a small separate, informal, highly autonomous, and often secretive group that focuses on breakthrough ideas for the business?

skunkwork

Which type of production occurs when firms produce goods in batches of one or a few products designed to customer specification?

small batch

Which of the following is defined as a higher-ranking, senior organizational member who is committed to providing upward mobility and support to a protégé's professional career?

sponsor

A type of OD intervention that enhances the cohesiveness of departments by helping members learn to function as a team is called _____.

team building

Seeing a homeless person and immediately thinking Get a job is an example of which of the following?

unconscious bias

In which of the following structural approaches does a manufacturing company use outside suppliers to provide entire chunks of a product, which are then assembled into a final product by a handful of workers?

virtual network