Quiz #4 Phase Model of Group Development

In defining the problem, which behavior should be avoided?

Acting in accordance with the solution you have already decided.

Good communication in the forming stage is facilitated by all of the following EXCEPT:

Certainty about the group's task and each person's role.

The four stages model of the group process presents:

a descriptive picture, recognizing that the actual process may vary.

One key to effective group process is to try to:

air, hear, and accept as many conflicts as possible during the storming phase.

A sense of cohesion is fostered by all of the following factors except:

an autocratic and controlling leader.

The forming phase is characterized by all of the following EXCEPT:

certainty about the purpose, motives, and needs of group members

To create a supportive climate, group members must practice:

empathetic listening; communication of nonjudgmental acceptance

Conflict occurs in groups partially because:

group members are now comfortable enough with each other to present their real views and opinions.

The emergence of a group through the norming phase includes:

open negotiation of goals, roles, expectations, group structure, and division of labor.

The uneasiness and awkwardness during the forming stage is called:

primary tension