quiz 9

Personal consumption of retail goods and services accounts for approximately ________ of the United States GDP.

$11 trillion

In 2012, online retail sales revenues were approximately:

$22.4 billion.

The top 25 retailers account for about ________ percent of all online retail.

60

In 2012, approximately what percentage of Internet users over the age of 14 made a purchase at an online retail store?

70 percent

Which of the job recruitment sites is a job site aggregator?

SimplyHired

All of the following statements about the online real estate services market are true except:

The Internet and e-commerce have created significant disintermediation in the real estate marketplace.

In ________, all of a customer's financial (and even nonfinancial) data are pulled together at a single personalized Web site.

account aggregation

What is the largest sector of the online travel services market in terms of revenue?

airline reservations

Which of the following is not an example of a transaction broker?

an accountant

All of the following are challenges for catalog merchants except:

building sophisticated order entry and fulfillment systems.

Which of the following sectors of the United States retail industry is the largest?

consumer durables

Which of the following is not a major trend in the online recruitment services industry?

disintermediation

Which of the following is not one of the seven major segments of the retail industry?

electronics and computers

To improve shipment and delivery, Amazon has used all of the following techniques except:

establishing pick-up centers for pickup and delivery of commonly ordered goods.

All of the following are advantages of online retail except:

faster delivery of goods.

All of the following services require extensive personalization except:

financial services.

Which of the following segments of the United States retail market is highly concentrated, with large firms dominating sales?

general merchandise

All of the following are examples of the challenges that traditional manufacturers experience when using the Internet to sell directly to the consumer except:

high cost structures.

Which of the following would not be considered a current asset?

long-term investments

Current liabilities are debts of the firm that will be due within:

one year.

Which of the following is not one of the methods used by traditional retailers to develop multi-channel integration?

online supply-push

Operating margin is defined as:

operating income or loss divided by net sales revenues.

All of the following are trends in the financial service industry except:

pure online banks are displacing established multi-channel firms.

Craigslist is a player in which of the following online services market?

real estate services and career services

The lower the cost of sales compared to ________, the higher the gross profit.

revenue

The Internet has resulted in lower search costs, increased price comparison, and lower prices to consumers for which insurance product line?

term life insurance

Which of the following is not categorized as an operating expense?

the cost of products being sold

The term demand-pull refers to:

waiting for orders to be received before building a product.

For a quick check of a firm's short-term financial health, examine its:

working capital.

All of the following statements about Amazon.com are true except:

Amazon has achieved success by focusing on its primary mission- selling books at highly competitive prices.