Quiz 9
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cost of quality is the cost of conformance plus the cost of nonconformance
True
lean is an approach for improving quality that involves evaluating processes to maximize customer value while minimizing waste
True
normal distribution is a bell-shaped curve that is symmetrical about the mean of the population
True
features are special characteristics that appeal to project managers
False
A checksheet is a technique used to collect and analyze data; sometimes called a tally sheet or checklist
True
