Quizzes 7-9 + Homework #3

The process commonly utilized in continuous improvement is known as A) Ready, Set, Go B) Plan, Source, Make, Deliver C) Plan, Do, Check, Act D) Specific, Measurable, Achievable, Relevant, Time-Oriented (S.M.A.R.T.)

(C) Plan, Do, Check, Act

Name the 5 key characteristics to consider in the development and implementation of a Supplier Relationship Management system.

- Automation - Integration - Visibility - Collaboration - Optimization

Which 2 manufacturing strategies are most aligned with batch manufacturing? - Line Flow Production - Intermodal - Job Shop Production - Rail - Assemble-To-Order - Air - Engineer-To-Order - Continuous Flow Production - Make-To-Order - Pipeline - Project Productionm - Make-To-Stock

- Make-To-Order - Assemble-To-Order

What are the primary functions of a warehouse out of the below? - Receiving - Picking - Packing - Reverse Logistics - Shipping - Assembly Operations - Quality Inspections - Storage - Repackaging - Transportation

- Receiving - Picking - Packing - Shipping - Storage

Which of the below are the 5 R's of Reverse Logistics? - Recycling - Repackaging - Reverberating - Rewinding - Report - Replicating - Revise - Review - Remitting - Recalls - Returns - Rehabilitate - Reducing - Remove - Repairs - Reject - Refill - Reshipping

- Returns - Recalls - Repairs - Repackaging - Recycling

Name the 5 modes of transportation.

- Truck / Road - Train / Rail - Boat / Sea - Pipeline - Plane / Air

Costs incurred in the process of establishing specifications for incoming materials, processes, products, and services are categorized as which of the following? A) Prevention Costs B) External Failure Costs C) Order Costs D) Internal Failure Costs

A) Prevention Costs

What does 3PL stand for?

3rd Party Logistics

Tools of Quality: Histograms

A tool to graphically display data grouped into ranges

Tools of Quality: Cause and Effect Diagrams

A tool used to aid in brainstorming and isolating causes of a problem

Tools of Quality: Control Charts

A tool used to graph how a process changes over time

Tools of Quality: Check Sheets

A tool used to identify the frequency of occurrence for each identified problem

Tools of Quality: Pareto Analysis

A tool used to organize and present process problems from most to least severe

Tools of Quality: Scatter Diagrams

A tool used to plot the values of 2 variables along two axes in order to reveal and correlation present

Tools of Quality: Flow Diagrams

A tool used to sequence the movements or actions of people or things involved in a complex system or activity

Candidates for a Supplier Certification Program include suppliers who meet one or more of the following criteria, EXCEPT: A) A supplier who has a minimal number of significant negative quality related incidents for a specified time period B) A supplier who has no incoming product rejections for a specified time period C) A supplier who has a fully documented process and quality system with cost controls and continuous improvement capabilities D) A supplier whose processes are determined to be stable and in control

A) A supplier who has a minimal number of significant negative quality related incidents for a specified time period

Which is NOT one of the keys to successful strategic partnerships? A) Building independent objectives B) Understanding influencing capabilities C) Gaining commitment from top management D) Developing personal relationships

A) Building Independent objectives

Which Transportation Company Classification is describer as a person or company who transports freight for a fee and can be hired by anyone to transport goods? A) Common Carrier B) Exempt Carrier C) Private Carrier D) Contract Carrier

A) Common Carrier

The transfer of goods from an inbound carrier to an outbound carrier, without the goods being put away into storage is known as A) Cross Docking D) Trans Shipping C) Piggy Backing D) Customs Brokering

A) Cross Docking

True or False: Which warehousing process is considered a LEAN concept because it eliminates the need to store inventory, and reduces transportation A) Cross Docking Warehousing B) Third Party Logistics C) Break-Bulk Warehousing D) Consolidation Warehousing

A) Cross Docking Warehousing

The key characteristics to consider in the development and implementation of a Supplier Relationship Management System includes all of the following EXCEPT: A) Detachment B) Collaboration C) Integration D) Visibility

A) Detachment

LEAN Manufacturing emphasizes all of the following EXCEPT: A) Large batch Sizes B) Continuous Improvement C) Synchronization of Material Flows D) Reduction of Waste

A) Large Batch Sizes

Which one of the following Manufacturing Strategies has the shortest Customer Delivery Cycle? A) Make-To-Stock (MTS) B) Engineer-To-Order (ETO) C) Assemble-To-Order (ATO) D) Make-To-Order (MTO)

A) Make-To-Stock (MTS)

Which quality expert is widely considered to be the father of Total Quality Management? A) W. Edwards Demming B) Joseph Juran C) Kaoru Ishikawa D) Philip Crosby

A) W. Edwards Demming

Using the Weighted-Criteria Evaluation System, what is the overall performance score for this Supplier Given the following Parameters?

ANSWER BELOW 86.25

Name 5 services that a 3PL offers.

Any of the Below - Inbound Transportation - Outbound Transportation - Warehousing - Picking and Packing - Freight Forwarding - Customs Brokerage - Customs Clearance - Order Taking - Billing and Invoicing - Inventory Auditing - Freight Bill Auditing and Payment

Name 5 keys to a successful strategic partnership

Any of the Following: - Building Trust - Having a Shared Vision and Objectives - Developing Personal relationships - Establishing Mutual Benefits and Needs - Gaining Commitment from Top Management - Managing Change - Information Sharing and Lines of Communication - Understanding and Influencing Capabilities - Continuous Improvement - Measuring Performance

Which transportation mode is the fastest over a long distance? A) Truck B) Air C) Water D) Rail E) Pipeline

B) Air

Which Statistical Tool of Six Sigma is used to determine the frequency of a specific problem? A) Cause and Effect Diagrams B) Check Sheet C) Pareto Chart D) Flow Diagram

B) Check Sheet

Which LEAN related process can be described as a strategy to increase the level of services to consumers through close cooperation among retailers, wholesalers and manufacturers? A) Just-In-Time B) Efficient Consumer Response C) Keiretsu Relationships D) Quick Response

B) Efficient Consumer Response

The manufacturing strategy in which the product is designed, engineered, and built to specifications only after the order has been received is called what? It is when the products are unique and extensively customized for the specific needs of individual customers. A) Assemble-To-Order B) Engineer-To-Order C) Make-To-Stock D) Make-To-Order

B) Engineer-To-Order

The manufacturing Strategy in which the product is designed, engineered, and built to specifications only after the order has been received is called what? It is used when products are unique and extensively customized for the specific needs of individual customers. A) Make-To-Stock (MTS) B) Engineer-To-Order (ETO) C) Assemble-To-Order (ATO) D) Make-To-Order (MTO)

B) Engineer-To-Order (ETO)

A strategic partnership with a supplier: A) Is the ultimate object, or the end goal, that a company should have with every supplier B) Is a commitment over an extended period to work together to the mutual benefit of both parties C) Is a legal contract between a supplier and a buyer, binding them to certain financial obligations D) Is a significant benefit to the buyer, but may not be a significant benefit to the supplier

B) Is a commitment over an extended period to work together to the mutual benefit of both parties

Which manufacturing strategy can be described as producing products to put into inventory based on demand forecasts? A) Engineer-To-Order B) Make-To-Stock C) Assemble-To-Order D) Make-To-Order

B) Make-To-Stock

Which quality expert is credited with introducing the concepts of zero defects? A) Joseph Juran B) Philip Crosby C) W. Edwards Demming D) Kaoru Ishikawa

B) Philip crosby

Which warehouse ownership type provides the most flexible contract terms? A) Contract warehouse B) Public Warehouse C) Private Warehouse D) Third-Party Warehouse

B) Public Warehouse

Which one of the following is among the most important elements of LEAN manufacturing philosophy? A) Quality inspections and a standardized product line B) Waste reduction and continuous improvement C) Fully automated assembly lines and a large supplier base D) Large inventories and large batch sizes

B) Waste reduction and continuous improvement

Which Transportation Company Classification is described as a person or company specializing in transporting commodities exempt from regulation by the Interstate Commerce Act? A) Private Carrier B) Contract Carrier C) Exempt Carrier D) Common Carrier

C) Exempt Carrier

What type of warehouse network strategy would you be using if you positioned your warehouses somewhere midway between the supply sources and the customers to try to balance costs, inventory and customer service? A) Dynamically Positioned B) Product Positioned C) Intermediately Positioned D) Market Positioned

C) Intermediately Positioned

Which one is NOT part of the 7 Tools of Quality Control? A) Histograms B) Pareto Analysis C) LEAN Layouts D) Control Charts

C) LEAN Layouts

Which quality expert is credited with introducing the concepts of zero defects? A) Joseph Juran B) W. Edwards Demming C) Philip Crosby D) Kaoru Ishikawa

C) Philip Crosby

An organization's process for evaluating the quality systems of key suppliers in an effort to eliminate incoming inspections can be referred to as A) Quality Systems Certification B) Supply Management C) Supplier Certification D) Supplier Inspection

C) Supplier Certification

Costs incurred in the process of finding or discovering defects which includes testing, evaluating and inspecting quality, are categorized as which of the following? A) External Failure Costs B) Internal Failure Costs C) Prevention Costs D) Appraisal Costs

D) Appraisal Costs

Which LEAN related process can be described as a strategy to increase the level of services to consumers through close cooperation among retailers, wholesalers, and manufacturers? A) Keiretsu Relationships B) Just-In-Time C) Quick Response D) Efficient Consumer Response

D) Efficient Consumer Response

A company selected as the lead logistics partner charged with managing the activities of all the company's logistics partners, is known as A) Secondary Logistics Provider B) Third-Party Logistics Provider C) Primary Logistics Provider D) Fourth Party Logistics Provider

D) Fourth Party Logistics Provider

Benefits of implementing an effective supplier certification program include all of the following EXCEPT A) Building long-term relationships B) Reducing time spend on incoming inspections C) Recognizing excellence D) Increasing the supplier base

D) Increasing the supplier base

What type of warehouse network strategy would you be using if you positioned your warehouses close to your supply sources to collect goods before shipping products to customers? A) Market Positioned B) Dynamically Positioned C) Intermediately Positioned D) Product Positioned

D) Product Positioned

Which warehouse location strategy would most likely be used if a company has more suppliers than customers? A) Intermediately Positioned Strategy B) Market Positioned Strategy C) Dynamically Positioned Strategy D) Product Positioned Strategy

D) Product Positioned Strategy

Which of the following modes of transportation can be characterized as being inexpensive, very slow and inflexible, and good for transporting very heavy, very bulky, and containerized cargo? A) Pipeline B) Air C) Truck D) Water

D) Water

True of False: Award-winning suppliers serve as role models for other suppliers and may therefore be exempt from audits and certification programs.

False

True of False: Consolidation is the term used to describe when a warehouse receives a single large shipment and then separates that shipment into individual deliveries going to multiple locations.

False

True of False: When using a weighted-criteria evaluation system with five or more categories, suppliers should be ranked based on their score with only the two highest weighted categories.

False

True or False: A strong supplier partnership requires that both buyer and supplier adopt a strong tactical perspective

False

True or False: FOB Destination requires that ownership of the goods passes to the buyer when the public carrier accepts the goods from the seller.

False

True or False: ISO 14000 certification is a series of management and quality standards in design, development, production, installation, and service.

False

True or False: In the context of Total Cost Manufacturing, in general terms, procurement, manufacturing, inventory, warehousing and transportation per unit cost each go up as volume goes up.

False

True or False: LEAN is a disciplined, statistical-based, data-driven method for identifying and removing defects and minimizing variability in manufacturing and in business processes.

False

True or False: Motor Carrier (Trucks) is the most reliable mode of transportation.

False

True or False: Reverse Logistics involves the process of moving a product from the point of origin to the point of consumption to recapture value or ensure proper disposal.

False

True or False: Supplier Relationship Management is a comprehensive approach for locating and sourcing key suppliers, so that an organization can leverage its consolidated purchasing power to find the best possible values in the marketplace

False

True or False: The process to evaluate a supplier's capabilities, and their capacity to supply a product or service to the buyer, is known as Supplier Certification

False

True or False: Third-Party Logistics providers are used exclusively by companied in the domestic market and rarely ever are used for international business.

False

What are the main objectives of the quality management process identified above?

Identifying and reducing/removing the causes of defects, and minimizing variability in manufacturing and business processes

Name the operating philosophy discussed in Chapter 8 that is used to help manage operations in the Supply Chain.

LEAN / LEAN Production

____________________________ is the manufacturing strategy that has the shortest / fastest lead time.

Make-To-Stock

The mode of transportation that has the most capability is

Rail

Name the Quality Management Process discussed in Chapter 8

Six Sigma

What is Cross-Docking?

The logistics practice of unloading materials from an incoming truck/railcar and loading the materials directly into an outbound truck/railcar with little or no storage in between to reduce inventory investment and storage space requirements

True of False: Break-Bulk is the term used to describe when a warehouse receives a single large shipment and then separates that shipment into individual deliveries going to multiple destinations.

True

True of False: ISO 9000 is a widely accepted management and quality certification standard

True

True or False: Root Cause Analysis is a term that describes a wide range of approaches, tools, and techniques used to uncover causes of problems

True

True or False: Successful supplier relationships involve equal decision-making control between both the buyer and the supplier.

True

A key supplier's activities to help the buyer's company reduce cost, improve quality, and reduce new product development time beginning with the initial design phase, are known as?

Value Engineering

What are the main objectives of the operating philosophy identified above?

Waste Reduction, Value Enhancement, and Improving Efficiency