Relias Learning Terms
Performance Eval (5 goals)
Achieve your goals, master your job, demonstrate passion for client success, take the initiative, and be a pro
APM
Associate Product Manager
ASWB
Association of Social Work Boards
Fiery Red
Be Brief, Be Bright, Be Gone
BERPP
Budget, Evaluation Plan, ROI, Pain, Power
Launch
Building market interest through prospecting. Occurs before, during, or after a release
BDP
Business Development Prompter
C2L
Care2Learn
CAPDB
Client and Prospect Database
CEC
Continuing Education Course
CEU
Continuing Education Unit
CME
Continuing Medical Education
CRM
Customer Relationship Management
Situational Leadership II
D1 - Low Competence/High Commitment D2 - Somewhat Low Competence/Low Commitment D3 - Moderate-High Competence/Variable Commitment D4 - High Competence/High Commitment
DMS
Document Management System
EHR
Electronic Health Records
EMR
Electronic Medical Records
EFS
Employee Feedback System
EL
Essential Learning
FBI
Feature, Benefit, Impact
Insights
Four color model to understand an individual's preferences
GK
Gate Keeper
Cool Blue
Give Me Details
GPO
Group Purchasing Organization
HIPAA
Health Insurance Portability and Accountability Act of 1996
HMO
Health Maintenance Organization
HCBS
Home and Community Based Services
ICS
Incident Command System
On-boarding Training
Initial training for new employees
ICD-10
Intellectual Classification of Diseases tenth revision
IDD
Intellectual and Developmental Disabilities
Sunshine Yellow
Involve Me
JCAHO
Joint Commission on Accreditation of Healthcare Organizations
KDM
Key Decision Maker
KPI
Key Performance Indicator
MCL
Marketing Captured Lead
MIBOS
Marketo, Intaact, Big Machines, OpenAir, Salesforce
MOOC
Massive Open On-line Course
MSA
Master Service Agreement
NPS
Net Promoter Score
OSHA
Occupational Safety and Health Administration
OT
Occupational Therapist
P x P x V x V x C
Pain X Power X Vision X Value X Control = Sale!
PPACA
Patient Protection and Affordable Care Act
PT
Physical Therapist
POC
Plan of Correction
PS
Public Safety
QBR
Quarterly Business Review
RAE
Regional Account Executive
RLMS
Relias Learning Management System
RFI
Request for Information
RFP
Request for Proposal
ROI
Return on Investment
SAL
Sales Accepted Lead
SF
SalesForce
SCORM
Shared Content Object Reference Model
Earth Green
Show Me You Care
SMB
Small-Medium Business
SaaS
Software as a service
SW Rule
Some Will, Some Won't, So What, Someone else is Waiting
SDC
Staff Development Coordinator
SAP
Strategic Alignment Prompter
SWOT
Strengths, Weaknesses, Opportunities, Threats
SME
Subject Matter Experts
SCRAP
Swagger, Competition, Relationships, Accountability, Passion
Ts&Cs
Terms and Conditions
Green Field
Uncaptured market potential in any given vertical
USP
Unique Selling Proposition
UVP
Unique Value Proposition
WIN
What's Important Now
