Revel Communication Ch. 1-2 quizzez

Nathan knew just how Jon felt after he failed the exam because Nathan had failed his first chemistry exam too. Which characteristic of being other-oriented is Nathan demonstrating? empathy ethics anonymity adaptation

empathy

It is not only pleasant or desirable to develop quality interpersonal relationships with others, it is considered __________. essential for our well-being detrimental to success guaranteed to create a stress-free life important for social media connections

essential for our well-being

An individual's beliefs, values, and moral principles are identified as __________. ethics tone empathy emotions

ethics

Which of the following is the best example of an unintentional message? smiling when you get an "A" on an exam falling asleep during a class mentioning a problem you have apologizing for a crude remark

falling asleep during a class

Which type of communication is essentially the fundamental way of establishing close personal relationships and has been referred to as "the largest single factor" in determining the kinds of relationships we form? family communication public communication egocentric communication small-group communication

family communication

In Eric Berne's life position of "I'm OK, you're OK," people have __________. found what they do best and recognize what others do best high regard for only their own abilities recognized a lack of talent in both themselves and others very little regard for their own talents but appreciate the talents of others

found what they do best and recognize what others do best

Research has shown that the lack or loss of a close relationship can lead to __________. fewer arguments ill health happiness and popularity longer lives

ill health

How can learning interpersonal communication skills enhance a person's relationship with family members? These skills can be used to force others to listen. These skills teach a person how to let others feel in control. These skills provide more options for responding to communication challenges. These skills create a level of power and control within a communication situation.

These skills provide more options for responding to communication challenges.

Which of these students is exhibiting intrapersonal communication? Jana told Joaquin how sorry she was that he had done poorly on the exam. Trevor thought to himself that he would study before lunch to prepare for the test. Brittany raised her hand in class and responded to the teacher's question. Michael and three other students formed a study group to prepare for finals.

Trevor thought to himself that he would study before lunch to prepare for the test.

Which of these situations exhibits implicit behavior? When the bell rang, Salena lined up with the rest of the class to go back inside. Damien asked the teacher if the quiz was "open book." While the English professor assigned two speaking situations, the history professor assigned four. The teacher explained that the final would be worth 50 percent of the students' course grade.

When the bell rang, Salena lined up with the rest of the class to go back inside.

Melissa wasn't sure what the professor expected for the bibliography so she stopped by his office and asked for clarification. Which aspect of communication social style does this represent? assertiveness need for inclusion responsiveness need for control

assertiveness

Lilly sent a text message to her mother telling her she would be home by 6:30. This is an example of a(n) __________ message. anonymous synchronous asynchronous meta

asynchronous

Even though Evan woke up in a bad mood, he soon felt better when he met his friends at school who were having fun watching cat videos on YouTube. What caused Evan's mood to improve? hyperpersonal relationships emotional contagion anonymity metacommunication

emotional contagion

An avoidant attachment style is likely the reflection of someone who __________. can provide nurturing but is uneasy with receiving it receives affection but isn't secure with it doesn't feel nurtured easily gives and receives affection

doesn't feel nurtured

If Kaarin wants to strengthen her self-esteem, she can use visualization to __________. have new insight or understanding about a relationship see another person's point of view picture a positive image of herself within a given context change her perspective of a past event or current situation

picture a positive image of herself within a given context

Jonah always enjoys his conversations with Anna because she is respectful of his opinions even when they differ from hers. Which communication theory would explain Jonah's reaction to Anna? positive face social comparison politeness life position

politeness

Rather than request a new photo, Trevor decided to use the one that was on his old ID card because his haircut looked much better than his current style. Which type of "face" is Trevor projecting? avoidant positive preventative corrective

positive

When Millie volunteered to be the committee chair, she said, "Sure I'll do it, but no one ever joins these groups so don't be surprised if it doesn't happen." What type of facework was Millie using? preventative positive threatening corrective

preventative

Nalia has been asked to speak to a group of 200 high school seniors about the dangers of drinking and driving. Which form of communication will she be using? mass public small-group intrapersonal

public

Overall, a fundamental assumption of many communication analysts is that the quality of interpersonal relationships stems from the __________. quality of communication with others education levels of the communicators number of exchanges with others length of the relationships

quality of communication with others

A big difference between face-to-face communication and electronically mediated communication is the __________. emotional nature of the message delivered interpretation of the message rate at which the information travels mindset of the receiver

rate at which the information travels

Maria told her roommate not to worry about getting called into the dean's office; maybe it wasn't because of bad news but perhaps she was being offered an internship or scholarship. What tool is Maria using to assure her roommate? reframing subjective self-awareness social comparison willingness to communicate

reframing

Being mindful of how we communicate and monitoring how we talk to others, as well as purposefully manipulating information and lying about ourselves, are all ways in which we __________. save face visualize reframe create attachment

save face

Though the four terms below have similarities, which one is related to one's own beliefs about his or her ability to perform a specific task in a particular situation? self-esteem self-worth self-concept self-efficacy

self-efficacy

When the choir director asked who would be interested in singing a solo at the concert, Terence raised his hand because he felt confident in his ability to sing alone in front of a large audience. Terence's confidence is a reflection of his __________. looking-glass self self-reflexiveness conscientiousness self-efficacy

self-efficacy

Michelle told her friend, "I don't even know why I'm in statistics. I'm not good at numbers, and I will probably fail the class." If Michelle ends up failing the class just because she labels herself as not good with numbers, it demonstrates the concept of __________. reframing self-fulfilling prophecy talk therapy symbolic interaction theory

self-fulfilling prophecy

The term self-esteem is often used interchangeably with __________. self-worth emotions self-efficacy personality

self-worth

The "communication as action" model can be described as __________. a circular process that is constant the most complicated model a grouping of elements that influence each other transferring meaning from one person to another

transferring meaning from one person to another

Martin Buber's concept of the "I‒It" relationship identifies a specific type of communication that __________. occurs at a very intimate level treats someone in an impersonal way stems from a sense of equality rather than superiority acts as a true and honest dialogue

treats someone in an impersonal way

Young children are taken to swimming lessons because they don't know how to swim; however, they are not even aware that this is a skill they don't know how to do. What stage of awareness in Maslow's model does this reflect? unconscious competence conscious incompetence unconscious incompetence conscious competence

unconscious incompetence

An individual who is other-oriented exhibits __________. a lack of interest in the conversation understanding of a person's feelings distracted behaviors control of the message

understanding of a person's feelings

Which aspect of your self-concept is most resistant to change? values attitudes thoughts beliefs

values

The text suggests a two-part strategy for becoming a more competent communicator. Which of the following should you do first? Become knowledgeable, skilled, and motivated. Assess the situation, define the problem, and work out a solution. Adapt, consider, and deliver. Stop, look, and listen.

Become knowledgeable, skilled, and motivated.

Which of the following statements is one of the seven techniques for improving your self-esteem, as depicted in the text? Stress self-reliance. Engage in self-talk. Rely on the past. Compare yourself with others.

Engage in self-talk.

What is a characteristic of the "unknown area" of the Johari Window model? It includes things we do not yet know about ourselves. It is the largest of the four quadrants. It is temporary and fleeting. It does not necessarily exist for all people

It includes things we do not yet know about ourselves.

Metacommunication is being used in which of these interactions?

Maria's mother told her, "You seem to have problems finding words to express your feelings."

Which of the following exemplifies the "hidden area" of the Johari Window model? Everyone knows that Jackie has eleven brothers and sisters, and they all live within twenty miles of each other. No one is sure how Kelli will react when she finds out which medical school she has been accepted to. Everyone thinks Stephen is a good public speaker, but Stephen has never felt comfortable in front of an audience. None of Jason's friends know that his parents are getting a divorce.

None of Jason's friends know that his parents are getting a divorce.

In the context of interpersonal communication, face refers to __________. an individual's perception of himself or herself careful measures to create a positive impression the way another person views you the physical characteristics of one's appearance

an individual's perception of himself or herself

To be an ethical communicator means to __________. decrease others' feelings of self-worth intentionally lie or distort the truth tell people only what they want to hear be sensitive to the needs of others

be sensitive to the needs of others

Parul wants to tell her audience about the results of an environmental survey and encourage them to begin a home recycling program. Parul is thinking about the __________ of her message. content decoding channel feedback

content

Egocentric communicators are those who __________. prefer large audiences to one-on-one encounters are very good at projecting their personality and charisma think about everything from a psychological perspective create messages without giving much thought to the listener

create messages without giving much thought to the listener

Which theory of communication stresses that emotional expression is severely restricted when we communicate using only text messages? mobile communication theory media richness theory social information-processing theory cues-filtered-out theory

cues-filtered-out theory

Kelsey listened carefully to the teacher's instructions. When he said to take out their calculators for the test, she realized that she didn't have her calculator in her backpack. What process did Kelsey use to interpret what the teacher was saying? context decoding feedback encoding

decoding

Which of the following is an example of external noise? hearing the sound of a noisy car passing by dwelling on the grade you got on a test thinking about upcoming chores worrying about your friend

hearing the sound of a noisy car passing by

When students learn a new concept in class and then share this knowledge with their friends, those students are participating in which form of communication? mass interpersonal human intrapersonal

human

What are the three key elements of systems theory? channel, noise, and feedback inputs, throughputs, and outputs episodes, exchanges, and evidence interpersonal, intrapersonal, and impersonal

inputs, throughputs, and outputs

Bethany felt horrible after she screamed at her boyfriend for being late for their date, and even though she apologized, she knew she couldn't take back what was said. Bethany cannot take back her words because communication is __________. irreverent irreversible complicated accommodating

irreversible

Research shows that employers seek job applicants who demonstrate the ability to __________ others. control listen to manage direct

listen to

Matthew decided to hand out his flyers during the lunch break because he felt this was the best way to receive feedback about his proposal. What did he assess in determining when to hand out his flyers? nonverbal cues social presence a synchronous message media richness

media richness

Of the three primary social needs described in the text, which one involves the desire for influence over relationships as well as for stability and comfort within them? need for status need for control need for inclusion need for affection

need for control

According to social learning theory, individuals adjust their behavior based on __________. social norms observations of how others behave rules learned in early childhood opinion and inference

observations of how others behave

Kelly's friends describe her as curious and creative. Which personality trait does this represent? neuroticism agreeableness openness conscientiousness

openness

Brett is a college freshman and notices that he does not have the trendy clothes and expensive shoes that the other guys on campus wear, and he thinks, I'm not cool. Brett's conclusion is an example of __________. material self social comparison androgynous role mindfulness

social comparison

Treena met Allyson for lunch and listened thoughtfully as Allyson told her how upset she was because her boyfriend had broken up with her last night. What role is Treena providing in this situation? social support looking-glass self reframing talk therapy

social support

The technique of having a trained person listen as you verbalize your fears, hopes, and concerns is called __________. corrective facework talk therapy social learning reframing

talk therapy