SBAN finals

the impact of various implementation decisions can be forecasted

A benefit of using projected balance sheets and income statements is that

Rational

A change strategy that attempts to convince people that the change is to their personal advantage is

all of the above

A particularly important twenty-first-century challenge facing all strategists today is

to be a market leader or follower

All of the following are examples of marketing decisions that may require policies except

free health insurance for employees who exercise regularly.

All of the following are examples of offerings at companies to promote a corporate wellness culture except

Openness limits rival firms from imitating or duplicating the firm's strategies.

All of the following are response to be completely open as opposed to secretive with the strategy process except

Retrenchment

All of the following are ways and means for altering an organization's culture except

the switching is boosting employee morale

All of the following statements regarding the recent trend in Japan of switching from seniority-based pay to performance-based approaches are true except

shift from specific to general issues and concerns

An effective way to gain commitment and achieve desired results is to

is usually less effective than changing a firm's culture to fit a new strategy

Changing a strategy to fit an existing culture

position

Competitive advantage normally is the result of superiority in resources, skills, or

not always bad

Conflict in an organization is

avoid external opportunities

Corrective action should do all of the following except

the performance of competitors

Financial ratios are used to compare a firm's performance over different time periods, to compare the firm's performance to industry averages, and to compare a firm's performance with

extensive cost and asset reduction

For companies located in Quadrant III of the Grand Strategy Matrix, the first strategy recommended is

take corrective action

If you discover during the course of strategy evaluation that major changes have occurred in the firm's internal strategic position, you should

Debt

In low earning periods, too much ____ in the capital structure of an organization can endanger stockholders' returns and jeopardize company survival.

Y-axis

In the BCG Matrix, which element represents the industry growth rate in sales, measured in percentage terms?

supply and demand

Matching which factors would allow factories to produce desirable levels without extra shifts, overtime, or subcontracting?

Financial Ratios

Quantitative criteria commonly used to evaluate strategies are

researching resource availability

R&D employees and managers perform all of the following tasks except

Participation

Research suggests that which of the following is one of the best ways to overcome individuals' resistance to change in strategy evaluation?

all of the above

Resistance to change can manifest itself through

Delayering

Restructuring is also referred to as

Subjective: Objective

Strategy analysis and choice largely involves making ___ decisions based on ___ information

on a continuous basis

Strategy-evaluation activities should ideally be performed

Market Segmentation

Subdividing a market into distinct subsets of customers according to their needs and buying habits is known as

Governance

The act of oversight and direction for an organization is referred to as

Strategy

The match an organization makes between its internal resources and skills and the opportunities and risks created by its external factors can be defined as

Cost reduction

The primary benefit sought from restructuring is

foster mutual understanding and trust

The strategy-evaluation process should

CPM Matrix

The top row of a QSPM consists of alternative strategies derived from all of the following except

Reengineering

What action involves reconfiguring or redesigning work, jobs, and processes for the purpose of improving cost, quality, service, and speed?

Balanced Scorecard Approach

What aims to balance long-term with short-term concerns, financial with nonfinancial concerns, and internal with external concerns?

Grand Strategy Matrix

What analytical tool has four quadrants based on two dimensions: competitive position and market growth?

Avoidance, Defusion, and Confrontation

What are the three categories of approaches for managing and resolving conflict?

Perceptual Mapping

What entails developing schematic representations that reflect how your products or services compare to competitors' on dimensions most important to success in the industry?

contingency planning

What has been shown to permit quick response to change, prevent panic in crisis situations, make managers more adaptable?

By customer

What is the best divisional structure when a few major customers are of paramount importance and many different services are provided to these customers?

Auditing

What term is defined as "a systematic process of objectively obtaining and evaluating evidence regarding assertions about economic actions and events to ascertain the degree of correspondence between these assertions and established criteria, and communicating the results to interested users"

Consonance

What term refers to the need for strategists to examine sets of trends, as well as individual trends, in evaluating strategies?

Functional Structure

What type of organizational structure promotes specialization of labor and allows rapid decision making?

have division presidents report to a chief operating officer

When developing an organizational chart, you should

Confrontation

Which approach for managing and resolving conflict involves exchanging members of conflicting parties so that each can gain an appreciation of the other's point of view?

Quantitative Strategic Planning Matrix

Which matrix is included in the decision stage of the strategy-formulation framework?

Price-Earnings Ratio Method

Which method of determining a firm's net worth divides the market price of the firm's stock by the annual earnings per share, and multiplies this number by the firm's average net income for the past five years?

Internal-External Matrix

Which of the following analytical tools consists of a nine-cell matrix?

Organizational change is a continuous process

Which of the following is in keeping with the current view of organizational change?

Amount of physical resources

Which of the following is not a key attribute that serves as one of the evaluative criteria for Fortune's "America's Most Admired Companies"?

Product life cycles are longer

Which of the following is not a reason for the increasing difficulty of evaluating strategies?

Determining what the firm's return on investment has been

Which of the following is not an accepted approach for determining a business' worth?

Social Responsibility

Which of the following is not one of the four perspectives from which the Balanced Scorecard allows firms to evaluate strategies?

make a list of the firm's key external opportunities and threats and internal strengths and weaknesses.

Which of the following is the first step in developing a QSPM?

It should be determined based on the unique aspects of a company

Which of the following is true regarding the design of a firm's strategy-evaluation system?

Process

Which of the following variables are NOT directly affected by market segmentation?

Benchmarking

Which of these involves comparing a firm against the best firms in the industry on a wide variety of performance-related criteria?

It requires intuitive informed judgments.

Which of these is a limitation of QSPM?

WO

Which strategies aim at improving internal weaknesses by taking advantage of external opportunities?

Resource Allocation

Which term is best defined as a central management activity that allows for strategy execution?

10% increase

Which word or phrase would most be best to use in written objective statements?

Structure dictates how goals and objectives will be established.

Why do changes in company strategy often require changes in the way an organization is structured?

It directly affects marketing mix variables

Why is market segmentation an important variable in the strategy implementation process?

some strategic information should remain confidential to top managers.

With regard to the visible or hidden issue, most executives agree that

increasingly difficult

With the passage of time strategy evaluation is becoming

Large; Small

________ organizations require more elaborate and detailed strategy-evaluation systems than ________ ones because it is more difficult to coordinate efforts among different divisions and functional areas.

Wellness programs

are becoming more prevalent as companies realize the benefits to the firm.

Business Analytics

enables a firm to learn from experience and to make current and future decision based on prior information

Culture

includes the set of shared values, beliefs, attitudes, customs, norms, personalities, heroes and heroines that describes a firm

Strategy Formulation

requires coordination among a few individuals.

Input stage

which stage of the strategy-formulation framework includes the IFE Matrix and a Competitive Profile Matrix