SC PM Homework

The _____ presents subjects with a series of ambiguous pictures and asks them to develop a spontaneous story for each picture, assuming they will project their own needs into the story.

TAT

Using the formula for calculating the number of communication channels, how many channels would two people require?

1

In project procurement management, which of the following is one of the main outputs of the conducting procurement process?

A selected seller

_____ a highly respected psychologist, rejected the dehumanizing negativism of psychology and proposed the hierarchy of needs theory

Abraham Maslow

_____ involves monitoring identified and residual risks, identifying new risks, carrying out risk response plans, and evaluating the effectiveness of risk strategies throughout the life of the project.

Controlling risk

_____ are the system's special characteristics that appeal to users.

Features

_____ analysis simulates a model's outcome many times to provide a statistical distribution of the calculated results.

Monte Carlo

_____ addresses how well a product or service performs the customer's intended use.

Performance

_____ involves deciding how to approach and plan the risk management activities for the project.

Planning risk management

____ describe what the project team has accomplished during a certain period.

Progress reports

_____ is the ability of a product or service to perform as expected under normal conditions.

Reliability

_____ involves doing whatever you can to make sure the positive risk happens.

Risk exploitation

_____ involves reducing the impact of a risk event by reducing the probability of its occurrence.

Risk mitigation

_____ involves allocating ownership of the risk to another party.

Risk sharing

The _____ is a description of the work required for a procurement.

SOW

_____ risks refer to those that are direct results of implementing risk responses.

Secondary

Managers who follow _____ assume that the average worker wants to be directed and prefers to avoid responsibility

Theory X

Which of the following is true of lump-sum contracts?

They involve a fixed total price for a well-defined product or service.

Which of the following is an output of the contract closure process?

Updates to organizational process assets

____ is an independent test performed by end users prior to accepting the delivered system.

User acceptance testing

One of Juran's ten steps to quality improvement states that:

an organization should build awareness of the need and opportunity for improvement.

An important tool used in the _____ phase of the DMAIC process is the fishbone or Ishikawa diagram

analyze

An example of pull communication is _____

blogs

In project procurement management, the process of _____ involves obtaining seller responses, selecting sellers, and awarding contracts.

conducting procurements

The highest level of needs in Maslow's structure is referred to as a _____ need.

growth

The items discussed in a(n) _____ include reflections on whether project goals were met, whether the project was successful or not, the causes of variances on the project, the reasoning behind corrective actions chosen, the use of different project management tools and techniques, and personal words of wisdom based on team members' experiences.

lessons-learned report

A _____ is a standard of measurement in quality management.

metric

At the bottom of Maslow's structure are _____ needs.

physiological

The output of the _____ process is a communications management plan.

planning communications

According to McClelland's acquired-needs theory, people who need personal _____ want to direct others and can be seen as bossy.

power

A(n) _____ is a column chart that shows the number of resources assigned to a project over time.

resource histogram

The _____ is a measure of quality control equal to 1 fault in 1 million opportunities problems.

six 9s of quality rule

In the Tuckman model, _____ occurs as team members have different opinions as to how the team should operate.

storming

An example of push communication is _____

voice mails

"Most organizations are not in business to provide information technology services, yet many have spent valuable time and resources on information technology functions when they should have instead worked on important competencies such as marketing, customer service, and new product design. Outsourcing helps tackle this problem." Which of the following benefits does outsourcing primarily provide in such a scenario?

Helps focus on an organization's core business

Which of the following questions is typically addressed by a project forecast?

How much more money will be needed to complete the project?

_____ involves determining which risks are likely to affect a project and documenting the characteristics of each.

Identifying risks

A(n) _____ is a document used to solicit proposals from prospective suppliers.

RFP

A document used to solicit quotes or bids from prospective suppliers is known as a(n) _____

RFQ

_____ address where the project stands in terms of meeting scope, time, and cost goals.

Status reports