SCGM Ch 11

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A supplier who produces complex assemblies that are used by a manufacturer is known as a

1

A supplier who assembles individual components that are further processed by a second supplier is known as a

2

Which of the following is not true?

A 95% in-stock probability is always the best.

Which of the following is usually an extra cost associated with an online retailer versus a traditional retailer?

Cost of shipping goods from the retailer to the customer

Which of the following are ways for supply chain partners to increase the variability in demand?

Failure to deliver the quantity needed Failure to deliver the quantity needed

Which of the following is true?

Hourly compensation in China is significantly lower than in the United States. The hourly compensation rate in the United States is between $30 and $40 an hour

Which of the following are types of variability associated with demand in a supply chain?

Location level of demand Product variety

Which of the following is a benefit of online retailing over traditional retailing?

Reduces the amount of inventory that must be held by the retailer

Which of the following are a function of distributors?

Storage of inventory Reducing delivery lead times

Which of the following factors determine the amount of inventory on hand?

The safety factor The amount of demand variability The length of the lead time

Which of the following is not true about when make-to-order is a viable strategy?

When the customer wants immediate delivery

A supply chain involves _________.

a group of manufacturers brick and mortar retailers a group of end users of products a group of suppliers of raw materials

When operating on a make-to-stock basis, production occurs ____ the demand for that item has been identified.

before

The higher the safety factor, the _______ will be the service provided.

better

A supply chain must involve five layers of firms.

false

True or false: Functional products typically have a higher frequency of markdowns than innovative products.

false

True or false: The number of stock outs is a measure of inventory availability.

false

Make-to-order is a viable strategy when _________.

holding inventory is expensive customers are willing to wait for their product

Operations often run on a make-to-stock basis when customers are _______.

impatient

A failure to deliver a product on time can ___ the variability in demand

increase

Which of the following major cost categories associated with a supply chain?

inverntory transportaiton

The amount of inventory on-order _________.

is also called pipeline inventory

the ___ time for an order is the number of periods between when the order is made and it arrives.

lead

Demand variability is often divided into three components ___ variety and location

level

Demand variability is often divided into three components: ___, variety and location

level

Functional products generally have _________.

low demand forecast uncertainty

The main driver of overseas outsourcing to Asia is ______.

lower labor costs

Custom business cards produced by a local print shop are created as a result of a ______ production system.

made to order

In a supply chain, the most recognizable firm to the public is likely to be

manufacturer

123-Flowers is a ______ supply chain because it guarantees next-day delivery of floral arrangements in the lower-48 states.

market

An example of delayed differentiation is _________.

mixing paint pigments with a white base at the point of sale

Io is the amount of inventory ___-___

on order

___ provide an assortment of products for consumers

retailers

The amount of demand variability is measured by the ___ ___ of demand

standar deviation

a ___ decision has an impact on long-term performance

strategic

A ___ decision impacts short-term performance.

tactical

a ___ decision impacts short-term performance

tactical

The lead time for an order is _________.

the number of periods between when the order is made and when it arrives

Delayed differentiation in a supply chain means _________.

the product is finished as late as possible in the process

The bullwhip effect is _________.

the tendency for demand to become more variable the further you are from the source of demand

A supply chain begins with raw material and ends with finished goods.

true

In a make-to-order system, an item is produced when its eventual owner is known.

true

Purchasing costs are an important cost component associated with supply chains.

true

The probability of satisfying all demand during a time interval is one of the ways to measure availability of inventory.

true

True or false: Variability due to location relates to how does the total demand is allocated across the locations in the supply chain.

true

Physically efficient supply chains _________.

typically use slower and cheaper modes of transportation select suppliers based on the lowest per unit price

Understanding the causes of supply chain ___ allows a manager to design a better supply chain.

variability

Demand variability is often divided into three components: level, ___ and the location

variety

The bullwhip effect _________.

was is the


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