SCM CH 6-11 & 16

When a company requires customers to pay when they place orders but negotiate with its vendors to delay payments, the cash conversion cycle is

<0, negative

Which of the following measure the ability to respond to external influences and respond to market place changes?

Agility

Which of the following is NOT a safety metric?

Amount of material sent to landfills

In addition to reliability, responsiveness, agility and cost, which of the following is one of the five attributes the SCOR model considers most important?

Assets

Which of the following can help build trust with you suppliers?

Be reasonable when negotiate prices

Which of the following results in positive cash conversion cycle for the firm?

Buy products from supplier on net 10 terms and sell to your customer on net 20 terms.

Which of the following is NOT a customer service metric?

Cash-to-cash cycle time

Which of the following is NOT a financial metric?

Customer service metric

Which of the following is ranked from the highest to the lowest?

Design capacity, effective capacity, output

Which of the following is true about trade-in?

For a trade-in program to be profitable, you need to have a good process for appraising the true value of the trade-in and selling it.

Which of the following is a common type of 3PLs service?

Freight forwarding service, Customs brokerage service, Flexible workforce or workforce augmentation service "All of the above"

Which of the following can effectively reduce the number of injuries caused by slips, trips and falls?

Housekeeping

Which of the following is true about constraints?

Identifying and managing hidden constraints is critical for effective planning

Which of the following are used in foreign trade contracts to identify which parties incur the costs and at what specific points the costs are incurred?

Incoterms trade terms

Which of the following is NOT a benefit to a company using reverse supply chains?

Increase cost or overhead expenses

Which of the following gives the buyer flexibility in purchase quantity?

Indefinite delivery contract

Which of the following is true about car manufacturing process?

It is a discrete manufacturing process, so it is inherently inefficient and capacity is relatively flexible

Which of the following is a drawback of water transport as compared to other modes?

Limited accessibility to waterways

What of the following is recommended when interacting with a supplier providing strategic inputs?

Long-term strong relationship

Among the three production environment, Make-to-Stock, Make-to-order, and Engineer-to-Order, Engineer-to-Order tends to have the_________lead time and _______level of

Longest, Highest

Which of the following is true?

Looking for fakes among customer returns is a good way for company to know whether their products are being counterfeited.

Which of the following is a critical (bottleneck) input?

Low spending and high risk

Which of the following is a commodity input?

Low spending and low risk

Which of the following is a common way to analyze customers and their needs?

Market segmentation, Persona development, Key customer analysis (all of the above)

In addition to analyze your customers, plan your products, and plan your production system, what are the other two important aspects of supply chain planning?

Plan your delivery system and plan for returns

What are the three main human resource problems that supply chain managers need to think about?

Recruit, develop, and retain

POF (perfect -order fulfillment) is a metric for _______, and OFCF (order-fulfillment cycle time) is a metric for ________.

Reliability, responsiveness

Which of the following is true of remanufacturing?

Remanufacturing is a common strategy for the parts used in cars, airplanes and heavy equipment

It is called_________when you move the work from a foreign source to a domestic course

Reshoring/nearshoring

Which of the following can translate into purchase savings?

Share information with suppliers that allows them to plan farther ahead

Which of the following is NOT true about ELD (electronic logging device)

The ELD mandate is a state safety law.

In which of the following will the supplier set rates for the parts and labor that they use on a project?

Time and materials contract

Which of the following is NOT a primary objective of transportation?

To solely minimize cost of transportation

Which of the following is the most common type of freight cars on railroads today that can ship containers for inter-modal transportation purpose?

Well cars

Which of the following is true about managing supply chain performance?

Your suppliers have to understand how you measure their performance.

Which of the following is a part of TCO (total cost of ownership) or life cycle cost? Inventory holding cost Duties, tariffs, taxes Product Liability, recalls, and warranty Disposable costs and recoverable value All of the above

all of the above

A process that starts product design based on customer's specification is

engineer to order

A customer can always tell whether a finished product is from a process that is make-to-stock or make-to-order.

false

Bill of lading (BoL) is issued by the shipper to the carrier to acknowledge that the shipper has agreed to leave material to the carrier.

false

Customer satisfaction rated on a scale of 1 to10 is a quantitative metric.

false

Cycle counting is more efficient but less accurate than traditional physical inventory counting.

false

Items with a higher value density usually merit shipping by a slower method.

false

Live load and unload is much faster for the truck than drop and hook in yard management.

false

When a delivery truck isn't full, the per-item delivery cost is reduced.

false

What of the following is a good starting point when you look for ways to reduce input costs?

increase order quantities

Core competencies should be

insourced

What is NOT true about supply chain planning?

it is a one time event

Which of the following input is a negotiating chip that you can use to get better prices for other things?

leverage

A process that makes products with specific combination of features from customer request is

make to order

Which of the following is a push system?

make to stock

RFID (radio frequency identification) and GPS are used to manage the efficiency of _______assets in supply chains.

mobile

Which of the following is a resource?

people, facilities, inventory, machines (all of the above)

Which of the following uses WES (warehouse execution system) to minimize time and distance to process orders?

picking

Which of the following does NOT affect the process of handling returns of products?

reasons customers change their mind or over-order

`Which of the following is a metric for asset management efficiency?

return on working capital

Which of the following is the correct hierarchy from high-level to more detailed planning?

said MDS(master demand schedule), MPS( master production schedule), Workstation Schedule (WS)

Which of the following sets the rhythm of a production process?

takt time

What are you going to do if the risk is unavoidable but potentially expensive?

transfer the risk

Containerization has transformed global trade in manufactured goods as much as jets have changed the way people travel.

true

Environmental sustainability metrics fall into two categories: consumption and waste.

true

FTL (or TL) travels directly from the origin to the destination and therefore tends to be faster than LTL.

true

Intermodal transport integrates the different modes of transportation in various combinations to take advantage of their specific capabilities.

true

Product characteristics such as package size and quantity can affect supply chain planning.

true

Which of the following is a people metric?

turnover

Computers are ________efficient in processing huge amount of data, and ______efficient when ideas are complex.

very, not