Section 4: Computer Software Labs

4.3.12 Update Firmware Q1 Which version of BIOS is running initially? - Update the BIOS on the Office1 computer Q2 Which version of BIOS is running after the firmware update? In this lab, your task is to complete the following: - Restart the computer and press F2 to enter the BIOS. Notice which version of BIOS is currently running. - Answer Question 1. - Exit the BIOS and use the biosupdater.exe program at the root of C: to update the BIOS. - Restart the computer and enter the BIOS again. Notice which version of BIOS is running now. - Answer Question 2. Complete this lab as follows:

1. Check the current BIOS version as follows: - Select Start. - Select Power. - Select Restart. - As the computer restarts, press F2 to enter the BIOS. - On the System Information page, make sure the BIOS version is 1610. - Answer Question 1: Which version of BIOS is running initially? - Click Exit to continue to boot the computer. 2. Update the BIOS firmware as follows: -. On the taskbar, open File Explorer. - Maximize the window for easier viewing. - In the left pane, expand This PC. - Select System (C):. - Double-click biosupdater.exe. - Click Next to update the BIOS version. - After the BIOS is successfully updated, click Close. HINT: Try turning the computer off while the firmware update is in progress and see what happens to the computer. 3. Check the new BIOS version as follows: - Select Start. - Select Power. - Select Restart. - As the computer restarts, press F2 to enter the BIOS. - On the System Information page, make sure the BIOS version is 1724. - Answer Question 2: Which version of BIOS is running after the firmware update? - Click Exit to continue to boot the computer.

4.3.4 Update Drivers In this lab, your task is to update the necessary drivers as follows: - Insert the USB thumb drive in a free USB port. - Use Device Manager to update the driver for the network adapter using the driver on the USB thumb drive. - Use Device Manager to update the driver for the scanner by searching Windows Update for the new driver. Complete this lab as follows:

1. Connect the USB thumb drive as follows: - Above the computer, select Back to switch to the back view of the computer. - On the Shelf, expand Storage Devices. - Drag the USB drive from the Shelf to the USB port on the back of the computer. - On the monitor, select Click to view Windows 10 to enter the operating system view of the computer. 2. Update the driver for the network adapter: - Right-click Start and select Device Manager to open Device Manager. - In Device Manager, expand Network adapters to update the network adapter driver. - Right-click Realtek 8169 and select Update driver. - Select Browse my computer for driver software to use the driver on the USB drive. - Select Browse. - Select JumpDrive (E:). - Click OK. - Make sure Include subfolders is selected. - Select Next. - After the driver is installed, click Close. 3. Update the driver for the scanner: - Expand Imaging devices to update the scanner driver. - Right-click Mustek ScanExpress 1200 Pro and select Update driver. - Select Search automatically for updated driver software. - After the driver is installed, click Close.

4.4.16 Use Linux Shell Commands - Delete old_myfile.txt - Add new_myfile.txt - Add the line to the file - Copy new_myfile.txt to practice directory

1. Delete a file as follows: - At the prompt, type ls and press Enter to see a listing of the files in the directory. - Type rm old_myfile.txt and press Enter. - Type Y to remove the file old_myfile.txt. - Type ls and press Enter to see that the file old_myfile.txt is removed from the directory. 2. Add a file as follows: - Type touch new_myfile.txt and press Enter to create a new file in the mbrown home directory. - Type ls and press Enter to see that the file new_myfile.txt is created. 3. Add a line to a file as follows: - Type vi new_myfile.txt and press Enter to use the vi editor to open the file new_myfile.txt for editing. - Press the i key to enter insert mode in vi. - Type New line for new_myfile.txt. - Press the ESC key. - Type :wq and press Enter to save and exit the file. 4. Copy a file to a different directory and rename it as follows: - Type cp new_myfile.txt /home/mbrown/practice and press Enter to copy the file new_myfile.txt to the practice directory. - Type cd /home/mbrown/practice and press Enter to move to the practice directory. - Type ls and press Enter to see that the file new_myfile.txt is in the /home/mbrown/practice directory.

4.5.11 Use Desktop Applications - Load ipsum.docx in Microsoft Word - Save ipsum.docx and close the file - Pin the Word 2019 application to the Start Menu - Create a shortcut on the desktop that launches Excel 2019 A great way to become familiar with a newer version of Microsoft Word is to open an existing file, make changes, and save them. In this lab, you do this with the ipsum.docx file.

1. In the lower left corner of the screen, click Type here to search. 2. Type Word in the search box. 3. Under Best match, click Word 2019. 4. In Word, click File > Open > This PC > ipsum.docx. 5. Make changes of your choosing to the file. 6. To save your changes, click the Save icon in the top left corner of the Word window. Alternatively, you could click File > Save. 7. To close the file, click the X icon in the top right corner of the Word window. Alternatively, you could click File > Close. To pin the Word 2019 app to the Start Menu, do the following: 1. Click the Start button on the desktop. 2. Scroll down to Word 2019. 3. Right-click Word 2019 and then click Pin to Start. The app is pinned to the Start menu. You can now click the pinned icon to launch its associated application. To drag an app from the Start Menu to the desktop, do the following: 1. Click the Start button. 2. Click and drag Excel 2019 to the desktop The shortcut is copied to the Desktop. You can now double-click the shortcut on the Desktop to launch its associated application.

4.4.11 Configure NTFS Permissions There are two groups of users who access the Office1 computer, Marketing and Sales. Each group has a corresponding folder: - E:\Marketing Data - E:\Sales Data In this lab, your task is to: 1. Disable permissions inheritance for E:\Marketing Data and E:\Sales Data and convert the existing permissions to explicit permissions. 2. For each of the above folders, remove the Users group from the access control list (ACL). 3. Add the Marketing group to the Marketing Data folder ACL. 4. Add the Sales group to the Sales Data folder ACL. 5. Assign the groups Full Control to their respective folders. 6. Do not change any other permissions assigned to other users or groups.

1. Open the Data (E:) drive. - From the Windows taskbar, select File Explorer. - From the left pane, expand This PC and then select Data (E:). 2. Disable inheritance and convert inherited permissions to explicit permissions. - Right-click the applicable folder and then select Properties. - Select the Security tab. - Select Advanced to modify inherited permissions. - Select Disable inheritance to prevent inherited permissions. - Select Convert inherited permissions into explicit permissions on this object. 3. Remove the Users group from the access control list. - In Permission entries, select Users. - Select Remove to remove the group from the access control list. - Select OK. 4. Add a new group to the access control list and allow full control. - Select Edit to add a group to the access control list. - Select Add. - Enter the name of the group you want to add and then select Check Names. - Select OK. - With the newly added group selected, under the Allow column, select Full control and then select OK. - Select OK to close the properties dialog. 5. Repeat steps 2 - 4 to modify the permissions for the additional folder.

4.7.4 Manage Applications You are the IT administrator for a small corporate network. You have several applications that should not start when the system starts up. In addition, you have an application that needs to run on an older operating system. In this lab, your task is to complete the following on Office1: - Use Task Manager to prevent the following applications from running at system startup: - Compy DVD Apps - DIRE Event Monitor - inTune - SM66 Win32 Utility - Configure compatibility settings for the C:\Program Files (x86)\AccountWizard\AccountWizard.exe application using the following compatibility mode settings: - Run in Windows 8 mode - Run in 640 x 480 resolution - Run as an administrator every time

1. Prevent applications from running as follows: - Right-click Start and select Task Manager. - Select Compy DVD Apps; then select Disable. - Select DIRE Event Monitor; then select Disable. - Select inTune; then select Disable. - Select SM66 Win32 Utility; then select Disable. - Close Task Manager. 2. To modify compatibility settings for an application: - Open File Explorer. - Expand This PC. - Expand the C: drive. - In the left plane click Program Files (x86). - In the right pane double-click AccountWizard. - Right-click AccountWizard.exe and select Properties. - Select the Compatibility tab. - Under Compatibility mode, select Run this program in compatibility mode for. - From the drop-down list, select Windows 8. - Select Run in 640 x 480 screen resolution. - Select Run this program as an administrator. - Click OK.

4.4.14 Use Windows PowerShell Commands - Open a Windows PowerShell (Admin) window. - Change to the E: drive. - Use dir or ls to view the folders on the E: drive. - Q1: Which folders are on the E: drive? - Use md to create a folder called Graphics on the E: drive. - Change to the D: drive. - Q2: Which folders are on the D: drive? - Use cd to change into the Graphics folder. - Use copy to copy cat.jpg to the E:\Graphics folder. - Change back to the E: drive and verify that the cat.jpg file was copied. - Use chkdsk D: to check the file system on the D: Data volume. - Use Task Manager to identify the process ID (PID) for the Language Application, then use taskkill /pid #### to stop that process. - From the root, use net use P: \\CorpFiles\Personnel to map the P: drive to the Personnel shared folder on CorpFiles. - Change to the P: drive and look at the folders on the drive. - Q3: Which folders does the P: drive contain?

1. Right-click Start and select Windows PowerShell (Admin). 2. At the prompt, enter E: and press Enter. 3. Enter dir or ls and press Enter to view the folders. 4. Answer Q1: There are no folders on the E: drive. 5. Enter md Graphics and press Enter. 6. Enter D: and press Enter. 7. Enter dir or ls and press Enter to view the folders. 8. Answer Q2: The D: drive contains the Finances, Graphics, and Software folders. 9. Enter cd Graphics and press Enter. 10. Enter copy cat.jpg E:\Graphics and press Enter. 11. Enter E: and press Enter. 12. Enter cd Graphics and press Enter. 13. Enter dir and press Enter. 14. Enter chkdsk D: and press Enter. 15. Right-click Start and select Task Manager. 16. Select the Details tab. 17. Find the PID for Language Application. 18. At the prompt, enter taskkill /pid #### and press Enter. Notice that Language Application was removed from the Task Manager window. 19. Enter C: to return to the root. 20. Enter net use P: \\CorpFiles\Personnel and press Enter. 21. Enter P: and press Enter. 22. Enter dir and press Enter. 23. Answer Q3: The P: drive contains the Employee Actions, Employee Investigations, and Employee Reviews folders.

4.3.15 Enable VT in the BIOS In this lab, your task is to complete the following: - Restart the computer. - As the computer boots, press F2 to enter the BIOS configuration utility. - Enable VT. - Save your changes. - Restart the computer to verify the changes you have made. Complete this lab as follows:

1. Select Start. 2. Select Power. 3. Select Restart. 4. When you see the BIOS loading screen, press F2 to enter the BIOS. 5. In the left pane, expand Virtualization Support. 6. Select Virtualization. 7. Select Enable Intel Virtualization Technology. 8. Select Apply to save the changes. 9. Select Exit. The system reboots.

4.6.7 Print a Document - Set the default printer to the Canon Inkjet printer - Open ipsum.docx in Microsoft Word - Print the ipsum.docx file to the Canon Inkjet printer

1. Set the default printer by doing the following: - Click the Start button and then Settings. - Select the Devices option. - On the left side of the window, select Printers & scanners. - Under Printers & scanners, select the Canon Inkjet printer and click Manage. - Under Manage your device, select Set as default. - Close the Settings app. 2. Open Microsoft Word by typing Word in the Type here to search box. Under Best match, select Word 2019. 3. Open ipsum.docx by doing the following: - Click File > Open > This PC. - Under the Documents folder, select the ipsum.docx file. 4. Print ipsum.docx by doing the following: - Click File > Print. - Under Printer, make sure that the Canon Inkjet printer is selected. - Leave all other print settings at their default values. - Click Print.

4.6.5 Install and Configure a Local Printer - Turn off Windows management of default printers - Add the shared HP Laser Jet printer on Office1 to the list of available printers - Configure HPLaser2300 as the default printer

1. Turn off Windows management of the default printer. - Right-click Start and then select Settings. - Select Devices. - From the left pane, select Printers & scanners. - Clear Let Windows manage my default printer.Notice that the Microsoft XPS Document Writer printer is set as the default. 2. Add the HPLaser2300 shared printer. - Select Add a printer or scanner. - Select the HPLaser2300 on Office1 printer and then select Add device.The printer is installed and added under Printers & scanners. 3. Configure HPLaser2300 as the default printer. - From the right pane, under Printers & scanners, select the HPLaser2300 on Office1 printer. - Select Manage. - Select Set as default. - Close the Settings dialog.

4.3.10 Clear CMOS Settings In this lab, your task is to clear the CMOS settings. Complete this lab as follows:

1. Verify the problem as follows: - Click the power button on the computer. After the BIOS loads, it prompts you for a password. - From the top navigation tabs, select Support Office to return to the hardware view and clear the password. - Click the power button on the computer to turn the computer off. - Above the computer, select Motherboard to switch to the motherboard view of the computer. 2. Clear the CMOS settings as follows: - Select the motherboard. - In the Selected Component window, select Details for the motherboard. - Select the Specifications tab. - Read the documentation to identify the recommended procedure and the location of the component that clears the CMOS settings. - On the surge protector, drag the power cable connected to the computer and drop it on a clear area of the Workspace to unplug the computer. - On the motherboard, move the CMOS battery to the Shelf. - Move the CMOS battery back to its original position. 3. Boot the computer to Windows as follows: - Select the power cable. - In the Selected Component window, drag the unconnected end to the surge protector. - Above the computer, select Front to switch to the front view of the computer. - Click the power button on the computer to turn the computer on. - Make sure the computer boots into Windows.

4.3.8 Find BIOS Settings Q1 What brand of processor is installed? Q2 How much memory is installed in the computer? Q3 What is the BIOS version number? Q4 How many hard drives are installed? Q5 What is the status of the integrated NIC? Q6 What is the current status of the USB 3.0 controller?

In the lower-left corner of the window, select the Start button. Select Power, then Restart. When the black screen appears, press the F2 or Delete key on your keyboard to enter the BIOS setup program. The following information can be found in the BIOS/UEFI setup program, under the General category: - Brand of processor: Intel - Amount of memory installed: 4096 - BIOS version number: 1610 - Number of hard drives installed: 3 SATA Drives The following can be found under the System Configuration category: - Status of the integrated NIC: Enabled - Status of the USB 3.0 controller: Enabled

4.7.6 Repair Programs - Repair the Security Evaluator program

In this lab, your task is to repair the Security Evaluator program. Complete this lab as follows: 1. Select Start. 2. Select Settings. 3. Select Apps. 4. Maximize the window for easier viewing. 5. Under Apps & features, select Security Evaluator. 6. Select Modify. 7. Click Next. 8. Click Finish.

4.4.6 Assign File Permissions - Share the D:\Latin 101 folder - Grant Susan, Sam, and John access to the shared folder - Grant Susan and Sam read/write permissions to the shared folder - Grant John read-only access to the shared folder - Copy lorem.txt to the shared folder

To complete this lab, do the following: 1. At the bottom of the screen, click the File Explorer icon. 2. In the File Explorer window, in the left Navigation pane, click This PC. 3. In the right pane, scroll down and double-click the Data (D:) volume. 4. Right-click the Latin 101 folder, and then select Give access to > Specific people.... 5. In the drop-down list, select the user named Sam and then click Add. 6. For the Sam user, change the Permission Level to Read/Write (click the permission level dropdown arrow next to Sam, then select Read/Write). 7. Repeat this process to add the Susan user and give her Read/Write access. 8. In the drop-down list, select the user named John and then click Add. 9. For the John user, make sure the Permission Level is set to Read. 10. Click Share. 11. When prompted that the Latin 101 folder has been shared, click Done. 12. In File Explorer, in the left Navigation pane, scroll up and click the Documents folder. 13. In the right pane double-click the Latin 101 folder. 14. Right-click the lorem.txt file and then click Copy. 15. In the left Navigation pane, scroll back down, expand Data (D:) and then select the Latin 101 folder. 16. Right-click anywhere within the Latin 101 folder and then click Paste.

4.5.13 Use Microsoft Word - Open BatArticle.docx from the Documents folder - Change the margins of the entire document to Narrow - Change the line spacing of the entire document to single-spaced - Change the font size of the title to 20 - Change the font size of the subtitle to 14 - Change the layout of the five body paragraphs to be in two columns - Run the spell checker and correct the first misspelling - Save your changes to the document

To complete this lab, do the following: 1. Open BatArticle.docx. - Click File > Open > This PC. - Under the Documents folder, select the BatArticle.docx file. 2. Change document margins to Narrow. - Open the Layout tab. - In the Page Setup group, select Margins > Narrow. 3. Change line spacing for the entire document to single-spaced. - Open the Home tab. - Press Ctrl + A to select all text in the document. - In the Paragraph group, select Line and Paragraph Spacing > 1.0. 4. Change the font size of the title to 20. - Place your cursor in the left margin of the title paragraph (Local Company...) and click to select the entire line. - On the Home tab, in the Font group, open the font size dropdown and select 20. 5. Change the font size of the subtitle to 14. - Place your cursor in the left margin of the subtitle paragraph (Employees Say...) and click to select the entire line. - On the Home tab, in the Font group, open the font size dropdown and select 14. 6. Change the layout of the five body paragraphs to two columns. - Place your cursor in the left margin of the first body paragraph (MAPLETON...). - Click and drag down the left margin to the last line of the document. - On the Layout tab, in the Page Setup group, select Columns > Two. 7. Run the spell checker and correct the misspelling of temporarily. - On the Review tab, in the Proofing group, select Spelling & Grammar. - In the Proofing pane on the right, under Suggestions, select temporarily. - For the unrecognized spelling of Quackenbush, select Ignore All. - For the unrecognized spelling of Batwoman, select Ignore All. - Click OK. 8. Save your changes to the document. - In the upper-left corner of the window, click the Save button.

4.5.15 Use Microsoft PowerPoint - Open the SalesTraining.pptx file from the Documents folder - Add a new Title and Content slide at the end of the presentation - Add the title Sales Goals to the new slide - Change the theme of the presentation to Metropolitan - On slide 3, change the chart type to Clustered Bar - Add a Push transition to all slides - Save your changes to the presentation - Run a slide show from the beginning to the end of the presentation

To complete this lab, do the following: 1. Open SalesTraining.pptx. - Click File > Open > This PC. - Under the Documents folder, select the SalesTraining.pptx file. 2. Add a new Title and Content slide at the end of the presentation. - In the left pane, select the sixth and last slide. - On the Home tab, in the Slides group, open the New Slide dropdown. - From the New Slide dropdown, select Title and Content. 3. Add the title Sales Goals to the new slide. - With the new slide selected, click inside the Click to add title box in the right pane. - Type Sales Goals inside the box. 4. Change the theme of the presentation to Metropolitan. - On the Design tab, in the Themes group, select the Metropolitan option. 5. On slide 3, change the chart type to Clustered Bar. - In the left pane, click the third slide to select it. - Select the chart in the right pane. - On the Chart Tools Design tab, in the Type group, select Change Chart Type. - In the Change Chart Type dialog box, select Bar on the left side of the window. - Click OK. 6. Add a Push transition to all slides. - In the left pane, click the first slide to select it. - On the Transitions tab, in the Transition to This Slide group, select the Push option. - In the Timing group, select Apply to All. 7. Save your changes to the presentation. - In the upper-left corner of the window, click the Save button. 8. Run a slide show from the beginning to the end of the presentation. - In the upper-left portion of the window, click the Start from Beginning button. - Click to advance through the slides one at a time. - Click one more time to exit the slide show.

4.4.8 Copy Files from a USB Thumb Drive - Connect the USB drive to the computer - Copy lorem.docx to the Latin 101 folder in Documents - Safely remove the USB drive from the computer

To complete this lab, perform the following steps: 1. In the Workspace, switch to the back view of the computer. 2. Expand the Storage Devices category on the Shelf. 3. Drag the USB thumb drive from the Shelf to the empty USB port on the back of the computer. 4. Click on the monitor to switch to the operating system view of the computer. 5. In the lower right corner of the screen, click Tap to choose what happens with removable drives. 6. In the AutoPlay pop-up window, click Open folder to view files. 7. With JumpDrive E: selected in the File Explorer window, double-click the Latin 101 folder. 8. Right-click the lorem.docx file and then select Copy. 9. In the left Navigation pane, scroll up and click Documents. 10. Right-click the Latin 101 folder, and then click Paste. 11. To prepare the USB drive for removal, click the ^ icon in the System Tray (near the bottom-right corner of the screen). 12. Click the Safely Remove Hardware and Eject Media icon. 13. Select Eject USB DISK. 14. Notice the Safe to Remove Hardware prompt. 15. To remove the USB drive, switch to the hardware view by clicking on the My-PC button at the top of the window. 16. Drag the USB drive from the computer and release it. This disconnects the drive while leaving it on the Workspace.

Your major requires you to take Latin 101 during your sophomore year in college. You are using your Windows notebook and Microsoft Office to complete your first homework assignment. In addition to copying and renaming files from your USB thumb drive, you need to delete an unneeded file on your hard drive and restore a file that you accidentally deleted. Complete the following tasks: 1. Create a new folder named Latin 101 in the Documents folder on your PC. 2. Copy the D:\ipsum.docx file to the Latin 101 folder you just created in Documents. 3. Delete the lorem.docx file from the Documents folder. 4. Rename the D:\ipsum(draft).docx file to ipsum_draft.docx. 5. Restore the ipsum2.docx file from the Recycle Bin to the Documents folder. 6. Empty the Recycle Bin.

To complete this lab, use File Explorer to manage files and folders. To create the Latin 101 folder, do the following: 1. At the bottom of the screen, click the File Explorer icon. 2. In the File Explorer window, in the right pane double-click the Documents folder. 3. On the Home tab, in the New group, click New folder. 4. With the text of the New Folder name selected, type Latin 101 and press Enter. To copy the ipsum.docx file, do the following: 1. In File Explorer, in the left Navigation pane, scroll down and select Data (D:). 2. Right-click the ipsum.docx file and then select Copy. 3. To navigate to the destination folder, scroll up in the Navigation pane and select Documents > Latin 101. 4. Right-click anywhere within the Latin 101 folder, then click Paste. To delete the lorem.docx file from the Documents folder, do the following: 1. In File Explorer, in the left Navigation pane, scroll and select Documents. 2. Right-click the lorem.docx file and then select Delete. 3. Select Yes to confirm the deletion. To rename the D:\ipsum(draft).docx file, do the following: 1. In File Explorer, in the left Navigation pane, scroll down and select Data (D:). 2. Right-click the ipsum(draft).docx file and then select Rename. 3. Type the filename as ipsum_draft.docx and press Enter. To restore the ipsum2.docx file from the Recycle Bin, do the following: 1. On the PC desktop, in the upper-left corner of the screen, double-click the Recycle Bin. 2. Right-click the ipsum2.docx file and click Restore. The ipsum2.docx file is restored to your Documents folder, where it resided before it was deleted. To empty the Recycle Bin: 1. On the desktop, right-click the Recycle Bin and select Empty Recycle Bin. 2. In the Delete File dialog box, click Yes. The lorem.docx file is permanently deleted.

4.3.17 Create Virtual Machines You have installed Hyper-V on ITAdmin. You would like to install a virtual machine to evaluate some software. In this lab, your task is to create a virtual machine named Test1. Use the following settings for the new machine: - Virtual machine name: Test1. - Virtual machine location: D:\HYPERV. - Generation: Generation 2. - Startup memory: 2048 MB - Use Dynamic Memory. - Networking connection: Internal. - Virtual hard disk name: Test1.vhdx. - Virtual hard disk location: D:\HYPERV\Virtual Hard Disks. - Virtual hard disk size: 200 GB. - Operating system will be installed later. - Minimum RAM: 1024 MB. - Maximum RAM: 8192 MB.

You can create a new virtual hard disk when you create a virtual machine. Virtual disks created along with virtual machines are dynamically expanding disks. If you need to create any other kind of disk, you can either create the disk before the virtual machine or convert the disk type after. Create Test1 on ITAdmin as follows: 1. In the bottom-left of the task bar, click inside the Type here to search box. 2. Begin typing Hyper-V Manager, then select the app from the Best match listing. 3. Right-click ITADMIN. 4. Select New > Virtual Machine. 5. In the Before You Begin window, select Next. 6. In the Name field, enter Test1 for the virtual machine. 7. Select Store the virtual machine in a different location to modify the path to the virtual machine files. 8. In the Location field, make sure D:\HYPERV appears in the field and then select Next. 9. Select Generation 2 and then select Next. 10. In the Startup memory field, enter 2048 MB of memory to use with the virtual machine. 11. Mark Use Dynamic Memory for this virtual machine and then select Next. 12. In the Connection field, select Internal from the drop-down list and then select Next. 13. Make sure Create a virtual hard disk is selected. - In the Name field, make sure Test1.vhdx appears. - In the location field, make sure D:\HYPERV\Virtual Hard Disks appears. - In the Size field, enter 200 and then select Next. 14. Make sure that Install an operating system later is selected and then select Next. 15. Select Finish to create the virtual machine. 16. Under Virtual Machines, right-click Test1 to adjust virtual machine memory. 17. Select Settings. 18. From the left pane, select Memory. 19. In the Minimum RAM field, enter 1024. 20. In the Maximum RAM field, enter 8192 and then select OK.