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A open systems framework for labour relations contains five elements: the parties, processes, the environment, outputs, and feedback.

T

An elastic demand for a product means that the sales of a product are more responsive to a change in price.

T

Craft unions were independent local unions made up of various skilled employees

T

Human resource managers and labour relations specialists may have a different perspective on unions.

T

Human rights legislation in all provinces now prohibits mandatory retirement.

T

Labour relations is defined as the study of all aspects of the union-management relationship.

T

Price elasticity of demand refers to how much a change in price affects the quantity demanded.

T

Social unionism refers to a union philosophy that is concerned with improving pay and working conditions as well as broader economic change.

T

Some human resource managers use the terms industrial relations and labour relations interchangeably.

T

There are studies indicating that unionized employees have lower job satisfaction than non-union employees.

T

Unions attempt to avoid the effects of the labour market that would otherwise dictate the wages of individual employees.

T

When employees are not represented by a union the employment relationship is governed by the contract between the parties, common law, and employment legislation Answer:

T

The fact that the jurisdiction to enact employment and labour relations legislation is divided between the federal government and the provinces leads to certain consequences. Which of the following is correct regarding the division of authority: It increases the costs of employers that carry on business in more than one province. It could cause confusion regarding the relevant rules of employment. It does not allow the federal government to deal with issues that are unique to federally regulated employers. a and b a, b, and c

a and b

The process component in a systems approach to labour relations includes which of the following: unilateral action by management unilateral action by unions the environment a and b a and c

a and b

Which of the following are possible measures for an employer in the course of accommodating an employee? Question 5 options:changes in hoursallowing a period of absenceterminating another employee to open a position for the employee needing accommodationa and ba, b, and c

a and b

Which of the following is a federally regulated employer: a retail store with locations in more than one province a bank an auto-manufacturing firm with plants in more than one province a retail store in Ontario a retail store in Nova Scotia

a bank

Which of the following is the least likely to have a negative impact on Canadian manufacturers and unions: trade practices of foreign governments monetary policy aimed at reducing inflation the price elasticity of demand for the product produced by the employer a decline in the value of the Canadian dollar an increase in the value of the Canadian dollar

a decline in the value of the Canadian dollar

Labour market changes have included which of the following: Question 2 options:decreases in part-time and temporary worka reduction in the number of females in the labour forcean aging labour forcea reduction in the number of workers of different religions, races, and abilitiesa reduction in younger employees

aging

Labour relations is defined as the study of: employment in union and non-union organizations all aspects of the union-management relationship the negotiation and administration of collective agreements methods to improve union-management relations compensation in unionized workplaces

all aspects of the union-management relationship

When a firm produces a good or service that has an elastic demand it will: be less able to increase price without losing customers be more able to increase price without losing customers decrease sales and revenue by lowering price be able to change price without any effect on sales and revenue increase the quantity demanded by increasing the price

be less able to increase price without losing customers

Eliminating jobs for the purpose of improving efficiency and economic returns is referred to as: deindustrialization downsizing deregulation globalization trade liberalization

downsizing

Unions and employers are prohibited from contracting out of: Collective bargaining employment standards legislation charter of rights and freedom Canadian parliamentary system Canadian commonwealth federation

employment standards legislation

Which of the following regulates minimum terms of employment? labour relations legislation human rights legislation employment standards legislation Canadian Charter of Rights and Freedoms the duty to accommodate

employment standards legislation

The legal environment affecting labour relations is not affected by the social environment. Question 7 options:TrueFalse

f

What preference would a union have with regard to the price elasticity of demand for the good or service produced by the employer: highly elastic demand highly inelastic demand no preference slightly elastic demand slightly inelastic demand Question 90 / 1 point

highly inelastic demand

Which of the following is correct regarding the social environment? it does not impact the law that regulates labour relations attitudes towards unions are the same across Canada it does not affect the propensity of employees to join unions it impacts the bargaining power of the union and the employer it has led to the enactment of right-to-work legislation Question 91 / 1 point

it impacts the bargaining power of the union and the employer

Which of the following is correct regarding feedback in a systems framework for labour relations: Question 9 options:Experience with a process can not result in a party seeking to change the process.The feedback affects only the actors and processes in the system.Outputs of the labour relations system affect the cultural system used by the parties.Outputs of the labour relations system affect the legal system of the parties.Outputs of the labour relations system affect the individual contract of employment.

out legal

From 2004 to 2008 employment in manufacturing in Canada: Question 8 options:remained the samewas reduced by 14%increased by 14%was reduced by 24%increased by 24%

red 14

A unionized employee has access to which of the following legal procedures and remedies: a suit for constructive dismissal a suit for wrongful dismissal reinstatement ordered by an arbitrator reinstatement ordered by a judge damages awarded by a judge for the breach of the collective agreement

reinstatement ordered by an arbitrator

The values and beliefs of the Canadian public are part of: the legal environment social environment political environment technological environment economic environment

social environment

Which of the following are two dominant perspectives in the framework for labour relations: Question 3 options:actors & the environmentprocesses engaged in by the actors & outputscost & productivityTerms & conditions of workSystems approach & the political economy approach

systems

One of the provisions of the Wagner Act was that employers had to recognize an employee's right to join a union in the United States. Question 4 options:TrueFalse

t

The Public Service Staff Relations Act had the effect of doubling the total union membership. Question 10 options:TrueFalse

t

A duty of accommodation arises only when there is: consideration accommodation job modification discrimination NOT obligation

?

ABC Company is a national courier business with depots in all provinces. The company's head office is located in British Columbia. If a union attempts to organize the employees of one of the company's depots located in Alberta, which of the following applies: The Canada Labour Code NOT Alberta labour relations legislation British Columbia labour relations legislation Ontario labour relations legislation Manitoba labour relations legislation

?

The Canadian Charter of Rights and Freedoms has been relied upon to: extend benefits to same-sex partners prohibit the mandatory deduction of union dues prohibit mandatory union membership protect the right to strike NOT a and b

?

The Charter of Rights and Freedoms is important to labour relations because it: protects collective bargaining from substantial interference by government prohibits secondary picketing NOT protects the right to strike guarantees the right to form a union requires mandatory union membership

?

The unionization of employees is the least likely to affect which of the following: job satisfaction of employees costs of operations for the employer job security for employees the reasonable notice employees are entitled to NOT investment decisions made by the employer

?

When a union represents employees: Individual employees can negotiate terms of employment provided that the terms are better than the terms of the collective agreement. NOT Employers are obligated to give reasonable notice when terminating employees. Disputes between the union and the employer are resolved in the courts. Employee job security is reduced. A termination of an employee could be overturned by an arbitrator.

?

Without a union, the employment relationship would be governed exclusively by agreements between employers and individual employees.

F

A systems approach to labour relations refers to the industrial relationship, parties, processes, and outputs.

F

A unionized employer must give members of the bargaining unit reasonable notice to terminate them.

F

During economic downturns, unions will seek larger than usual wage increases to protect the real incomes of employees.

F

Globalization is the trend to international agreements that reduce tariff barriers between countries. Question 1 options:TrueFalse

F

Labour relations legislation establishes minimum terms of employment.

F

Nominal wages are wages that have been adjusted for inflation.

F

The Industrial Disputes Act required employers to recognize unions.

F

The courts have the authority to order employers to reinstate non-union employees who have been wrongfully dismissed.

F

The environmental factors affecting labour relations refer exclusively to the economy, technology, and legal issues.

F

The legal environment hinders collaboration between employers and unions because it provides that unions cannot agree to give up the right to strike.

F

The price elasticity of demand refers to the principle that if the price of a good or a service is reduced the quantity demanded increases.

F

The processes in labour relations refer only to joint union-management activities such as contract negotiations.

F

Which of the following is correct: The aging workforce is a concern for employers, but not for unions. Female employees are less likely than male employees to support unionization. Diversity is a concern for employers, but not for unions. The majority of part-time employees would prefer full-time work. It has been more difficult for unions to organize part-time employees than full-time employees.

It has been more difficult for unions to organize part-time employees than full-time employees.

PC 1003 had what impact on employers and unions? It prohibited many activities that companies used to resist a union. It prohibited many activities by unions in the certification process It separated employers into federal and provincial jurisdictions It provided a framework for employers and unions for certification of a union It gave additional rights to employers only

It provided a framework for employers and unions for certification of a union

The Highlands Store sells hiking and canoeing equipment. The company has at least one store in ever Canadian province. The company's head office is located in Nova Scotia. If a union attempts to organize the employees of one of the company's stores located in Manitoba, which of the following applies: Nova Scotia labour relations legislation federal labour relations legislation Manitoba labour relations legislation British Columbia labour relations legislation Ontario labour relations legislation

Manitoba labour relations legislation

Which of the following is an economic factor affecting labour relations in terms of the shift from manufacture of goods to the production of services: Question 6 options:deregulationmergersdeindustrializationglobalizationdownsizing

NOT deind, dereg?

Dunlop's model of industrial relations systems contains which of the following as elements: the distribution of power in society the context for the system conflict between employers and employees workplace democracy political economy

the context for the system

Which of the following is correct regarding the issue of employer and union collaboration: the legal environment may impact collaboration the labour relations system is viewed as being collaborative collaboration is universally accepted as being good for both parties collaboration is part of the political economy approach to labour relations collaboration is an essential component in a systems approach to labour relations

the legal environment may impact collaboration

If the good or service produced by a company has an inelastic demand then during bargaining the union may demand higher wages as the additional cost may not negatively impact the company. the union will not likely be able to demand higher wages as the costs cannot be transferred to the customer. it will not impact the unions ability to obtain higher wages in bargaining. the union will demand greater job security for its employees as demand for the good or service will fall. the company will resist any demands for wage increases, as any increase in the sale price will reduce demand.

the union may demand higher wages as the additional cost may not negatively impact the company.

The economic environment affecting labour relations does not include which of the following? demand for a firm's product or service fiscal policy globalization values and beliefs of the Canadian public deindustrialization

values and beliefs of the Canadian public


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