SLS-1261 M1A3 Quiz | Chapters 1 and 2

Derek, who was earlier a manager at a multinational firm, has been recently appointed the head of the marketing department in the same company. Despite several other contenders for the post of marketing head possessing the same technical skills, Derek clearly had an edge over the others in terms of emotional intelligence. Parker, one of the other contenders, approaches the regional head to seek his advice on improving his leadership skills. If you were the regional head, what advice would you give to Parker?

Parker you would need to enhance your leadership skills, by improving your emotional intelligence. By understanding your emotions and how to control them, you're better able to express how you feel and understand how others are feeling. This allows you to communicate more effectively and forge stronger relationships, both at work and in your personal life. Take some stock with following the four key factors in Emotional Intelligence 1. Self-awareness 2. Self-management 3. Social awareness 4. Relationship Management The ability to do such things as understanding one's feelings, have empathy for others, and regulate one's emotions to enhance one's quality of life.

Which one of the following is the least essential characteristic of an effective follower?

Reliance on being led or managed by another person

Research about emotional intelligence and leadership concludes that:

a leader's mood and associated behaviors affect bottom-line performance.

Gail T. Fairhurst and Mary Uhl-Bien explain that leadership is not a trait or behavior of an individual, but rather

a phenomenon generated in the interactions among people acting in a given setting.

At a meeting, a(n) _____ is more likely to focus on the refreshments and taking peeks at his or her personal text messages than focusing on the agenda.

bystander

An important strength of the trait approach to leadership is that it:

can help with leadership selection and development.

"Knowledge of the business" as a leadership characteristic is closely related to the leadership trait of:

cognitive ability

Leadership takes into account factors related to the leader, the persons being led, and

context, or the internal and external environment.

Leader behavior and style refers to attributes of the group members that could have a bearing on how effective the leadership attempt will be.

false

Research about emotional intelligence suggests that leadership is much more controlled by heredity than by environment.

false

The achievement motive refers to:

finding joy in accomplishment for its own sake.

A major frustration facing leaders in the pursuit of conflicting goals is:

granting people the authority to act independently yet also getting them aligned.

The most effective type of humor for an organizational leader to use is directed at:

himself or herself.

Intrinsically satisfying work can be a leadership substitute because such work

is so self-motivating that the worker requires very little leadership

An important application of farsightedness for executive leaders is to:

predict the direction of environmental forces

Kiev, the manager of an accounting department, helps his CFO in framing the financial policies of his company. In this scenario, Kiev is carrying out the leadership role of a(n) _____.

strategy developer

A leader with an internal locus of control:

takes responsibility for events happening.

Part of the coach and motivator role is to provide team members with feedback concerning ineffective performance.

true

The leadership process is a function of the leader, the group members, and other situational variables.

true

The trait of flexibility is especially important for leadership because it facilitates a leader's ability to adapt to various leadership situations.

true