Soft Skills Exam Review

Communication

Being able to convey information to people clearly and simply

Initiative

Having the skill or power to act or take charge before others do.

Active Listening

Listening directly to the speaker, making eye contact, asking questions, etc.

Professionalism

Professionalism is having a good appearance, demeanor, work ethic, organization skills, and etiquette.

Leadership

The ability to delegate, inspire and communicate effectively.

Teamwork

The willingness of a group of people to work together to achieve a common aim

Soft Skills

These are personal attributes that enable someone to interact effectively and harmoniously with other people. Examples: A strong work ethic, positive attitude, good communication skills, etc.

Hard Skills

These are specific, teachable abilities that can be defined and measured, such as typing, writing, math, etc.

Non-Verbal Communication

apparent behaviors such as facial expressions, eyes, touching, tone of voice, and posture

Attitude

beliefs, feelings, and behavioral intentions toward some object within

Employability Skills

good technical understanding and subject knowledge

Enthusiasm

intense and eager enjoyment, interest, or approval

Personality

personal skills that one has

Verbal Communication

understood spoken words, as well as ensuring that the enunciation, stress and tone of voice