SPC1017(2) Final Exam

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Which is the following is an example of a physical distraction to listening ?

" The Two people me talking in the row ahead of me kept me from catching very much of his lecture " .

Which of the following statements illustrates a task function statement ?

"Let's make a list of what we still need to do " .

Which of the following body movements would most likely be used to indicate liking ?

Close Proximity

In which type of culture would it be more likely for extended family members to live with nuclear family members ?

Collectivistic

Lakopa is good at writing and understanding literature . Mariah is a whiz at math and statistics together they make a great pair . The concept of friendship illustrated here is

Complementarity

A conflict management style that involves negotiations is also known as

Compromise

Raymond & Terry have a strong relationship and share many things w each other . At times however raymond feels terry wants to know what he doing at all time . Which dialectical tension is Raymond most likely experiencing ?

Expression & Privacy

When other members value the knowledge or specialized skills of a person that person has

Expert Power

Through taking a public speaking course , the approach best implemented to reduce anxiety would be

Skills Approach

Technical Language that has been developed by a professional group is known as

Jargon

Which of the tiles described here is more of an informal role than a formal role ?

Jenny's told of " taskmaster " because of her ability to maintain focus

Which of the following does NOT relate to the term public communication ?

Spontaneity

Which relational dialectic involves tensions surrounding the need for consistency in a relationship as well as "newness and novelty"?

Stability & Change

An individual can belong to only one non dominant culture

false

Conflict is always detrimental to relationships

false

Decorative meaning refers to the individualized personalized meaning that we give it to a word

false

Pseudolistening is a strategy for improving critical listening

false

Research does not show a link between physical attractiveness and perceived credibility

false

The ability to withhold from followers what they want is called

punishment power

Communication begins with the

self

Fluency in a delivery means

smoothness of delivery , a flowing of words and absence of vocalized pauses

The study of nonverbal communication includes symbols that are not words , as well as nonword sounds that convey meaning

true

Too much variance in pitch can detract from your delivery

true

Which of the following does NOT mean that " words are arbitrary " ?

Words have inherent meaning

If someone in a marginalized group tried to fit in with the dominant group , he or she is striving for what goal of intercultural communication ?

Accommodation

Which type of need can only be fulfilled through interpersonal interaction ?

Affection

When you analyze the speaker and the situation to make judgments about the message presented . you are engaging in-

Critical Thinking

Rosa & Mike are on a date . During the course mike tells rosa his parents got divorced . After hearing rosa feels compelled to tell mike hers was divorced very young . What factor affecting self disclosure can be identified here ?

Disclosure tends to be reciprocal

Which of the following is not included in the study of proxemics ?

Distance

Messages between organizational members of the same power level are best described as

Horizontal

Which of the following statements is descriptive as opposed to evaluative ?

I counted twenty questions of which was uncertain

During a lecture Ms. Gutierez stated , " here is the conclusion you should draw form this example What type of lecture cue was Ms.Gutierez using ? -

Importance

If Anu was unable to control his communication in a way that presented an idealized " version of himself , he would be lacking in

Impression Management

When you answer a question in class , you are using which mode of delivery ?

Impromptu Speech

A person groups stimuli into meaningful units during which part of perception ?

Organization

Kelly is listening intently to her friend sheri talk about her boyfriend who is leaving for a year to serve in the Army . Kelly says " mmm - hmm " during the conversation to show sheri that she is listening . She is communicating using

PARALINGUISTIC FEATURES

Which type of nonverbal communication occurs when you send the same message both verbally and non verbally ? -

REPEATING

Paraphrasing is the act of

Repeating what you think you heard in your own words

What is one strategy for appropriate self - disclosure in interpersonal relationships ?

Reveal information to others as they reveal information about you

When you remember how wonderful your first supervisor was but forget how often she made you feel inadequate , then you are exhibiting the perception of concept called

Selective Retention

The process of development of the self through messages and feedback received from others is called

Symbolic Interactionism

Audiences who can see the speaker's nonverbal behavior understand more of the message than audiences who cannot

TRUE

Which of the following is most likely an example of an assigned group ? -

a group of students asked by their resident advisor to repaint the cafeteria

As the woman shaded her eyes with her open hand on her brow, she said, "Wow, is it ever bright out here." The nonverbal cue here is

an illustrator

The more of delivery that is used most often in the public speaking classroom is the

extemporaneous speech

Vocal aspects of delivery include all of the following EXCEPT

gestures

The process of using messages to generate meaning within the self is called

intrapersonal communication

What type of culture is most likely to tolerate ambiguity , uncertainty and diversity ?

low uncertainty avoidance

When you paraphrase the speakers message and intent , ask questions , or invite corrections , you are-

message checking your understanding or perception of the speaker

When you do not listen well because you are daydreaming , it is because of

noise

Doing a lecture , Dr. Washington stated , Now I will move on to my fourth topic . What type of lecture cue was he using ? -

organizational

The idea that our past experiences lead us to see the world in a particular way that is difficult to change is called

perceptual constancy

The statement " I think Xu's point is well made and we should look at it more closely " an example of supporting statements .

true

A person who believes that his or her culture is superior to all other groups is engaging in ethnocentrism

true

Communicator privacy management explains how people determine what rules and boundaries govern what they will and will not disclose

true

Competition is an approach to managing conflict that views conflict as a " battle " to be won

true

Disclosure generally increases as relational intimacy increases.

true

Effective listening includes utilizing both verbal and nonverbal communication-

true

Facial expressions can be indicators of emotion

true

Individuals in small group communication must perceive that they have a mutually interdependent purpose

true

Kinesics is the study of posture , movement , gestures , and facial expression

true

Many students lose their natural vocal variety when speaking due to the nervousness that is part of any speaking situation

true

One disadvantage of a handout is that audiences can be trying to read it while the speaker is talking.

true

People in interpersonal relationships generally have interacted for some period of time.

true

Perception is the process of using the senses to acquire information about the surrounding environment or situation

true

Prejudices interfere with our accurate perceptions of others

true

The least directive style of leadership is democratic.

true

As Martin drove out the driveway , he saw his wife waving but did not realize that she wanted him to stop to avoid running over the tricycle . He thought she was just waving goodbye . The problem in this nonverbal episode is that people

use the same cue to communicate a variety of meanings


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