SPCH1311 / Wong / final 2
22. Research indicates that high-achieving teams __________. A) have a results-driven structure B) establish explicit rules and norms C) have a competitive climate D) emphasize individual goals E) show a balance of task and social roles
A. have a results-driven structure
The emotional tone of a relationship as it is expressed in the messages that the partners send and receive.
Communication climate
In terms of communication climate, a statement in which the speaker describes his or her position.
Descriptive communication. (P.244)
Communicators seek important but inherently incompatible goals throughout virtually all of their relationships. The conflicts that arise when two opposing or incompatible forces exist simultaneously are called ____________.
Dialectical tensions. (P.212)
Inherent conflicts that arise when two opposing or incompatible forces exist simultaneously. Dialectical tensions. (P.212)
Dialectical tensions. (P.212)
Confirming responses
Messages that show you are valued. Leads to a warm/positive climate
LaDrake has been in a relationship with Mina for over a year. He often discloses very personal information to her, stuff he doesn't tell anyone else. Mina has recently been asking about some problems LaDrake had when he was younger. He values being able to talk with her about almost anything but would rather not discuss this time of his life. He's a much different person now. Although it makes him a bit uncomfortable, he decides to tell Mina a few details about his past. Which best describes how he managed the dialectical tensions?
moderation