Speech

According to your textbook, which statement about online games like World of Warcraft is accurate?

...

_______ will arise as-needed to help the group meet challenges it faces.

An informal emergent leader

What should you do to change an informal norm in a group?

Begin enacting the behavior you would like to see.

The person in a group who says, "Grant, you've made some excellent contributions. Let's see whether others have any reflections on what you've said" is behaving as _______.

a gatekeeper

Kwan creates a 16-slide PowerPoint presentation with bullet points and graphs that illustrates his group's progress. He posts it on a webpage that all project members and managers can access. Kwan's document is called _______.

a remote access report

The person in a group who says, "Dianne, that was a really good point you made" is behaving as

a supporter

During this stage of group development, members assign meaning to what they have done.

adjourning

The person in a group who says, "We need to consider how this information affects the outcome, so can you explain it a little more?" is behaving as _______.

an analyzer

A group member who keeps meetings moving to fit a given time-frame is acting as a _______.

expediter

A _______ is an explicit expectation of behavior.

ground rule

Before a meeting, a group leader should do all of the following except _______.

inform members if they are excused from attending the meeting

Group members may reach a stagnant point or be uncomfortable about sharing their ideas and opinions. The task members who usually probe these people to prevent these problems are _______.

information seekers

A person following the recommendations in the text for gaining leadership _______.

is more likely to gain influence

Phyllis emails her group to let them know she found the "perfect space" for their next meeting. She is acting as the _______.

logistics coordinator

Competent group communicators often identify developing group norms and then adapt their communication styles to the group norms during the

norming stage

During this stage of group development, conversations are focused on problem solving and sharing task-related information.

performing

While preparing for a group meeting, Jacob sees that his contribution was not posted in the minutes of the last meeting and he shows up to the meeting angry. The team leader explains the mistake as he hands out the revised minutes. This is an example of a _______.

pseudo conflict

What can you do to avoid groupthink?

question ideas and decisions

After a meeting, a member should _______.

review the minutes from the meeting and report any significant discrepancies

Statements such as "We've spoken on this topic for ten minutes. We have five more minutes to discuss it before we have to move on to the next agenda item" are made to _______.

stay on schedule

Even though the Bluerays, a local swim team, did not have a single record-holding swimmer on the team, their combined efforts and talents helped them to win the city's championship meet. This is an example of _______.

synergy

Someone who notices when a group is becoming stressed out either with one another or with the task at hand and finds a way to mend communication or lighten the mood is a(n) _______.

tension reliever

Cohesiveness is more likely to develop in groups in which

there is widespread attractiveness of the group's purpose

What is the purpose of a team-building activity?

to establish trust and rapport

A question asked to determine or judge whether something is right, moral, good, or just is a question of _______.

value