speech ch 6-9

paul and adia wake up in a bed together

(not couple-time rituals) (not intimacy)

walid

(not uncertainity-rejecting) ?collectivist on-time

match the following

*argumentativeness: being contentious or combative *aggressiveness: standing up for one's rights at the expense of others

match the following

*couple-time rituals:going for a run together every saturday morning *symbolic rituals: having spaghetti engagement *communication rituals: saying i love you before leaving for work *spiritual rituals: going to services together

match the following

*deceptive communication: when someone deliberately makes somebody believe things that are not true *aggressiveness: when someone asserts his wishes at the expense of others *acquiescent response: when someone responds by apologizing *defensiveness: when someone feels attacked

reduce defensiveness or encourage defensiveness

*reduce: problem orientation, spontaneity, description, provisionalism *encourage: neutrality, control, strategy, evaluation

Match the following

A small business sells services to clean homes- economic orientation An organization exists to advocate the election of a candidate for office- political orientation An interest group advocates for a public issue that will benefit all citizens equally- integration orientation A local education nonprofit teaches language classes to newly arrived immigrants- pattern maintenance organization

How do you describe someone who has become an informal leader by exerting influence towards a groups goal but who does not hold the formal role of a leaser

An emergent leader

One element that contributes heavily to group climate is __ the attachment group members feel toward each other and the group

Cohesiveness

The communication competency model of group leadership assumes that leaders help a group achieve its goals through __ skills, referred to as competencies

Communication

As humans we have a need for __-the ability to influence our environment

Control

Match the following

Cross-culture skills: the ability to work with others from different backgrounds Customer service calls: providing professional assistance in exchange for money Supportive communication: listening with empathy Immediacy: behaviors that create Strategic ambiguity: purposeful use of symbols Interaction management: establishing a clear Conflict management skills: effective methods

When a mother sets rules for when her son can borrow the family car, she is using her __ power

Designated

Playfulness is an important group norm for __ but should not take priority over accomplishing the groups goal

Developing relationships

When individuals form a group out of personal need, but they are not appointed to be part of the group, they are creating an group

Emergent

True or false "What suggestions do you have for solving our problem" is a typical question of an autocratic leader

False

True or false Group members who speak English with different levels of proficiency diminish the cohesiveness of the gorup

False

True or false Most group norms are established directly

False

Personal networks typically include which of the following

Family members Work colleagues

Sometimes called a positional role, a(n) __ role is an assigned role based on an individuals position or title within a group

Formal

A professional resume is a __ source of information for a prospective employer

Foundational

__ culture is a relatively unstable and short-term phenomenon

Group

Group behavior is guided by a socially negotiated system of rules known as

Group culture

Small groups are important for a number of reasons, including which of the following

Groups can be an important way for Americans to participate in the democratic process Working in groups is an aspect of nearly every human activity

Which of the following statements about group cohesiveness are accurate

Highly cohesive groups are more open than less cohesive groups Dangers can arise from too much group cohesion

The information specialist role is characterized by __ behavieos

Information-giving

In small groups, members enact roles to drive the __ of the group

Interaction

A personal __ is a web of contacts and relationships that can help you gain job leads and provide referrals

Network

Successful meetings are often the result of adequate

Planning

To prevent groupthink from occurring, groups can assign members to

Present counterarguments

While destructive conflict can interfere with work relationships, __ conflict can lead to beneficial change

Productive

When a group member withholds from followers what they want and need, he is exhibiting

Punishment power

A family is an example of which type of group

Relationship-oriented

Which of the following types of powers are used by group members

Reward power, referent power, expert power

An objective statement __ your resume

Should appear as the second item in

When three to nine people work together to achieve an interdependent goal, they are engaging in

Small-group communication

Highlight immediacy Tabesh

Smiles at a coworker

Highlight immediacy Tanesha

Smiles at a coworker

Which type of function is important in getting group members to focus productively on their assignment

Task

The communication competency model of group leadership includes which of the following competencies

Task Interpersonal

A city council subcommittee was formed to make specific recommendations regarding a topic is a

Task-oriented

A group of students studying for a final exam discovers that they enjoy one another's company and start socializing with one another. Which type of group is the study group, which is the ither

Task-oriented to emergent

Which of the following conditions can trigger the legal application of the term "sexual harassment" to a situation

The harassing conduct has a negative impact on the employees work performance Submission (both)

Which of the following factors contribute heavily to group climate

Trust, supportiveness, cohesiveness

Immediately after being formed, small groups begin developing a __ group culture

Unique

Group members create their roles by drawing on their

Unique skills and attitudes

which of the following explains one barrier to cross-cultural relationships

a person might not initiate conversation out of fear of language barriers

which of the following best explains how information tends to be disclosed in a relationship

a person might share more personal information as a relationship and its trust grow

the ___ goal is achieved when the non-dominant group has a positive relationship with the dominant group while still maintaining its own identity

accommodation

which of the following categories of hurtful messages are most commonly found

accusation, evaluation, inform

which errors are more likely to affect communication between individuals with many differences than communication between friends

attribution and perceptional distortions

when a couple tries to reach an agreement on what each should give and receive in a transaction between them, it is called ___

bargaining

the ___ effect is when grievances and concerns in a relationship are suppressed remain undisclosed

chilling

malia visits venezuela. she knows that the "ok" sign, which she uses regularly, has vulgar meaning there, so she avoids its use. malia has demonstrated

code sensitivity

"the process of using messages to generate meaning between at least two people in a situation that allows mutual opportunities for both speaking and listening" is a broad definition for interpersonal

communication

which of the following are values of individualistic cultures

competition choice uniqueness

shy zuberi often hangs around carmen

complementarity

a relationship in which each person supplies something the other person lacks is called ___ relationship

complementary

zan is invited by her friend

control

___ is the practice of deliberately making somebody believe things that are untrue

deceptive communication

intercultural communication previously impacted groups such as international businesspeople, ambassadors, and missionaries, but today international communication is common for most people because of

demographic shifts and technological advances

if you believe your culture is better, more important, and more valuable than any other culture, you are demonstrating

ethnocentrism

majids family

ethnocentrism

in order to improve intercultural communication, you should avoid

ethnocentrism stereotypes

match the following johari window

height- open area friends knowledge- blind area your private- hidden area knowledge of what first- unknown area

which of the following describe how bargains can be interpersonal communication

implicit and informal explicit and formal

the establishment of a smooth pattern of communication that allows a clear flow between topics and ideas is known as __ management

interaction

interpersonal relationships are associations between at least two people who are ___ who use some consistent patterns of interaction, and who have interacted for an extended period of time

interdependent

when does the investigative stage occur in a developing relationship

it is a fairly short time at the start of a relationship

gilarity is the idea that people initiate relationships with others who

like or dislike the same things share the same political beliefs

the relational ___ stage is when a couple beings forming strategies for keeping a relationship together

maintenance

the final stage in relational development is

mutual commitment

rudo and yuan

nascent friendship

what type of qualities can bring about an unhealthy relationship

obession and jealousy are two marks of an unhealthy relationship

what are the main resume formats

online chronological functional

individual stakeholders are tied together through __ communication

organizational

interdependence refers to a relationship in which

persons are mutually dependent

the best way to improve your intercultural communication skills is through

practice

sheng reflexivity

refrains from touching him

zi

relational satisfaction (not negative disclosure)

which of the following are reasons why the ability to alter behavior to adapt to new situations is important

relationships between people are behavioral flexibility allows us to communicate effectively and appropriately

an example of interdependence would be when jane is dependent on her friend tina for understanding and tine

relies on jane for advice

of the various motivations for initiating relationships, ___describes why we tend to gravitate toward those who demonstrate positive interest in us

responsiveness

friendships are based most heavily on ___ for young adolescents

shared activities

dima and nadya stereotyping

she assumes he will be good at it

dima and nadya prejudice

she dislikes homeless people

which of the following is not one of the four primary types of organization according to Talcott Parsons

social

when we initiate relationships, we seek out those who are high in attractiveness, which for the most part includes

someone who physically looks good to us someone who is desirable to work with someone in whom others show interest

which of the following would be most characteristic of an American couple in the commitment stage of a relational development

the couple obtain a pet together

which of the following are examples of shared experiences in which a couple that has declared exclusivity might engage

the couple shares each other's friends the couple has developed a "secret" common language the couple travels together

in cities in the united states, you are likely to interact with people from a variety of cultures because of

the increase in refugees and immigrants who live and work in the metropolitan areas

which of the following are true regarding the unemployed in the dominate culture of the united states

the unemployed become dependent without an occupation, individual identity is sacrificed

which of the following are typically characteristic of the persons in an interpersonal relationship

they use consistent patterns of interaction they are interdependent they have interacted for an extended period of time

which of the following are typically characteristics of the persons in an interpersonal relationship

they use consistent patterns of interaction they have interacted for an extended period of time they are interdependent

similarity is not the same for everyone because it is

tied to whatever is most important to the person

which of the following is an example of how proximity affects people initiating a relationship

two people become friends while working together in the cafeteria

cultures that are more likely to accept political refugees are

uncertainty-accepting

cultures that are likely to have many rules tend to be

uncertainty-rejecting

which of the following are traits found in long-term, successful marriages

use of joint pronouns unconditional acceptance