SPEECH CHAPTER 5

Which of the following is an example of a physical distraction to listening? A. "I didn't know what he said because I was so worried about what the kids were doing in my absence." B. "Are you kidding? All I could think about was my vacation that starts tomorrow." C. "The two people talking in the row ahead of me kept me from catching very much of his lecture." D. "I could not pay attention to anything she said after she mentioned feminist theory."

"The two people talking in the row ahead of me kept me from catching very much of his lecture."

Which of the following is an inference? A. I see that road is narrow and curvy. B. There is no shoulder, and there is no centerline. C. The road appears dangerous for ordinary travel. D. The trees grow close to the road, thus reducing light.

. The road appears dangerous for ordinary travel.

College students spend approximately what proportion of their time listening to others and the mass media? A. 50 percent B. 25 percent C. 75 percent D. 65 percent

50 percent

You have to give a speech on Hawaii. Which of the following sources would have the best source credibility? A. a classmate's friend who watched a TV show about the islands B. you, because you want to go there C. a friend who just got back from vacationing there D. a tabloid that reported two celebrities were staying at a Hawaiian resort

a friend who just got back from vacationing there

A person who gets so involved in the particulars that she misses the main point is demonstrating an example of a A. semantic distraction. B. factual distraction. C. mental distraction. D. physical distraction.

factual distraction.

Children with higher levels of language development are more likely to A. have more efficient working memory. B. have less efficient working memory. C. develop better hearing skills. D. develop less effective hearing skills.

have more efficient working memory.

. Tinnitus is something that would be most likely to affect your A. nonverbal gestures. B. listening. C. hearing. D. speaking.

hearing.

"You need to remember this because it will be on the quiz." What type of lecture cue is this statement? A. semantic B. importance C. nonverbal D. organizational

importance

During a lecture Dr. Washington stated, "Now I will move on to my fourth topic..." What type of lecture cue was Dr. Washington using? A. semantic B. importance C. nonverbal D. organizational

organizational

One of the suggestions for being a better listener in the workplace is to "plan for nuggets." The strategy recommended for doing this involves A. being empathetic when listening to others. B. asking others to provide you with feedback. C. considering the source of the message. D. using a separate column in your notes.

using a separate column in your notes.

. Which part of the listening process is responsible for interpreting and assigning meaning to stimuli? A. attention B. working memory C. short-term memory D. long-term memory

working memory

Which of the following statements about active listening is FALSE? A. Active listening is "involved listening with a purpose." B. Active listening and empathic listening are exactly the same thing. C. Active listening is characterized by movement, change, and responsiveness on the part of the listener. D. Active listening implies feedback to the speaker.

Active listening and empathic listening are exactly the same thing.

Which of the following best exhibits critical thinking? A. You are able to memorize what you hear. B. You are able to recall most of what you listen to. C. You are able to interpret what you hear and apply it to other knowledge. D. You are able to use what you know to apply standards to what you hear and decide the merits of the message.

D. You are able to use what you know to apply standards to what you hear and decide the merits of the message.

Which of the following is true about men's listening behaviors as compared to women's listening behaviors? A. Women interrupt more often. B. Men like more complex information that requires careful evaluation. C. Women like short, concise communication. D. Men listen in order to take action and solve problems.

Men listen in order to take action and solve problems.

Which of the following is essential to demonstrating active listening? A. Lean back in your chair. B. Keep a tense body posture. C. Sit without crossing your arms or legs. D. Sit or stand so you are directly facing the speaker.

Sit or stand so you are directly facing the speaker.

Which of the following is not necessarily part of the process of listening? A. The stimuli are picked up by the ear. B. The nerves transmit sensations to the brain. C. The brain assigns meanings to the stimuli. D. The receiver responds with a return message.

The receiver responds with a return message.

Which of the following is an example of hearing rather than listening? A. He heard what she said and responded with an appropriate answer. B. The sound of firecrackers filled the nighttime air. C. He heard the sound outside and decided that the noise must have been a car accident. D. She heard his cry for help and reacted by immediately calling the rescue squad

The sound of firecrackers filled the nighttime air.

Which of the following is NOT an effective means of using verbal communication when listening? A. Use evaluative, nondescriptive comments. B. Ask questions. C. Provide affirmative and affirming statements. D. Vary verbal responses.

Use evaluative, nondescriptive comments.

Which of the following is a limitation of short-term memory? A. automatic attention B. inability to access schema C. lack of stimulus cues from working memory D. can only hold five to nine "bits" of information on average

can only hold five to nine "bits" of information on average

When you paraphrase the speaker's message and intent, ask questions, or invite corrections, you are A. encountering a barrier to listening. B. checking your understanding or perception of the speaker. C. engaging in listening for enjoyment. D. employing nonverbal listening behaviors.

checking your understanding or perception of the speaker.

When you analyze the speaker and the situation to make judgments about the message presented, you are engaging in

critical thinking.

Which two concepts seem most closely related? A. egocentrism and personal bias B. defensiveness and self-focus C. experiential superiority and defensiveness D. personal bias and defensiveness

egocentrism and personal bias

Empathic listening differs from active listening in that A. active listening is one kind of empathic listening. B. active and empathic listening are both purposeful. C. empathic listening adds the goal of understanding. D. empathic listening invites more feedback.

empathic listening adds the goal of understanding.

During a lecture Ms. Gutierez stated, "Here is the conclusion you should draw from this example..." What type of lecture cue was Ms. Gutierez using? A. semantic B. importance C. nonverbal D. organizational

importance

The phrases "This will be on your quiz Friday" and "The second type of listening is..." -lecture cues -nonverbal cues. -schema. - ethical listening behaviors.xamples of

lecture cues.

Dante was walking across campus in a hurry. On the way he saw his friend Aarav, who he hadn't seen in quite some time. Dante stopped and told Aarav his cell phone number and told him to call him later. Just a few seconds after Dante left, Aarav already had forgotten the number. This would be because the information only went as far as Aarav's A. schema. B. short-term memory. C. long-term memory. D. automatic attention.

short-term memory