Speech Communication Final Exam

Match each type of body language with its example. 1.shaking your head while saying "No. 2. nodding your head for "Yes." 3.tapping a pen when anxious 4.chewing on a pen cap while thinking 5.putting your hand to your ear so someone will speak up

1. Illustrator 5. Regulator 2. Emblem 4. Adaptor 3. Affect display

Match the paragraph to the stage of perception it represents. 1.The man's voice was coming from the radio. The voice sounded familiar. 2. Carl was working on his homework. In the background, a man began speaking. Carl stopped to listen. 3.Carl remembered that this was the night that the president was to give his State of the Union address. He was hearing it now.

1. Organization 3. Interpretation-evaluation 2. Selection

Match each maxim with its definition. 1.Get to the point. 2.Be honest. 3.Don't go off on tangents. 4.Be clear and organized.

3. maxim of relevance 1. maxim of quantity 2. maxim of quality 4. maxim of manner

Which step in the problem-solving process is currently taking place in the following situation? Jake and Helen's Internet connection hasn't been working. After checking that everything was plugged in properly, they called their Internet provider. While the company's representative was investigating the issue, he found that the cord had been chewed almost all the way through. Monitor the effects. Develop creative solutions. Analyze the problem. Implement the solution.

Analyze the problem.

Which of the following are unlawful questions for a job interview? Select all that apply. Are you planning on starting a family anytime soon? What languages can you speak? What's your native language? How long have you lived in the area? Do you belong to any professional associations?

Are you planning on starting a family anytime soon? What's your native language?

The democratic method has been found to be the most effective leadership style. True False

False

The keyword outline is the skeleton outline transferred to notecards. True False

False

James tends to keep to himself. Very few know his answers to the important questions in life. Which of the following is true about James? James's hidden self is dominant. James's unknown self is dominant. James tends to trust others. James tends to self-disclose.

James's hidden self is dominant.

Which of the following rehearsal methods would work best if you wanted to evaluate your nonverbal behavior? Present your formal outline to yourself. Record your speech. Present your speech to family and friends. Present your speech in front of a mirror. Present your speech in the actual setting.

Present your speech in front of a mirror.

Which rules for handling criticism are being followed in the following scenario? Select all that apply. "Gina, I want to talk to you about the article you turned in yesterday. Your style is very entertaining, but I think you need to do a little more research. The part about the costs seemed vague. That would be good information for our readers to have." "Oh, I'm sorry. I didn't think about that, but it's a good idea. I can put that in. Can I get it back to you tomorrow?" "That'll be great. Thanks." Rule 1: Listen and think; don't hear and react when receiving criticism. Rule 2: Praise in public; correct in private. Rule 3: Balance criticism with encouragement. Rule 4: Admit your faults. Rule 5: Use "I-language." Rule 6: Be specific.

RULE 1, RULE 3, RULE 4, RULE 6

Which rules for handling introductions are being broken in the following scenario? Select all that apply. Alex: Hey, Blake, this is my dad. Dad: Nice to meet you, Blake. Blake: "Yeah, what's up?" Rule 1: Make them—an awkward introduction is better than no introduction. Rule 2: Acknowledge status—introduce people of lesser status to those of greater status. Rule 3: Include relevant information—work titles, roles, and areas of common interest. Rule 4: Include titles—don't assume you're on a first name basis. Wait to be told and use Mr., Ms., Dr., etc., in the meantime. Rule 5: Own up to memory loss; if you don't remember a person's name, don't fake it. Rule 6: Remember that nonverbal communication is as important as verbal. Rule 7: Respond in kind when introduced. Rule 8: When introducing yourself, apply all rules above, but refrain from using personal titles.

RULE 2, RULE 3, RULE 7

Which of the following e-mail rules address security concerns? Select all that apply. Rule 1: Be concise. Rule 2: Answer all questions and anticipate new ones. Rule 3: Check spelling and grammar. Rule 4: Answer swiftly. Rule 5: Don't attach files unless necessary. Rule 6: Check for viruses. Rule 7: Use proper formatting Rule 8: Don't use ALL CAPS. Rule 9: Avoid extensive punctuation. Rule 10: Use priority settings only when necessary. Rule 11: Include message threads. Rule 12: Don't forward junk mail. Rule 13: Don't e-mail confidential information. Rule 14: Describe the message in the subject line. Rule 15: Use emoticons and abbreviations sparingly. Rule 16: Use salutations and signatures.

RULE 5, RULE 6, RULE 12, RULE 13

Which of the following best fits the definition of a thesis statement? The party system of the United States has its origin in a debate between Alexander Hamilton and Thomas Jefferson. The United States uses a party system to elect its leaders. The United States party system has helped the country maintain a balance between strong national government and the rights of its states and citizens. How has the party system contributed to the growth and progress of the United States?

The United States party system has helped the country maintain a balance between strong national government and the rights of its states and citizens.

Which of the following statements would most encourage productive conflict? Select all that apply. Can't we all just get along? What do you think about my idea? Is there anything we're overlooking? You haven't considered the drawbacks.

What do you think about my idea? Is there anything we're overlooking?

The president's cabinet is an example of which type of task group? focus group advisory group integrated work team quality circle

advisory group

If you were asked to lecture a group of Asian female college freshman students in a women's studies class, you would likely have defined your audience in terms of which of the following? Select all that apply. age gender ethnicity occupation type

age gender ethnicity occupation type

To which of the following does the statement apply? "Not all cultures share the same orientation to time." chronemics paralanguage haptics proxemics

chronemics

The REPAIR model serves to assist in which of the following? self-disclosure conflict management critical thinking socialization brainstorming

conflict management

Which of the following guard against groupthink? Select all that apply. critical thinking skills the group leader social norms gatekeeper role critic/analyzer role

critical thinking skills the group leader critic/analyzer role

Read the paragraph below and answer the question that follows. Eric: "Traci, guess what? I came in second in the speech competition!" Traci: "That's great! What did the judges say?" Eric: "They really liked it—said it was interesting, well researched, and well organized. They even said I sounded authoritative. The only thing they really marked me down for was engagement with the audience. I knew I'd get docked on that one! I kept staring at one of the judges. He had a grey beard." In which category did Eric lose points? topic delivery audience speaker credibility evidence organization

delivery

In the following scenario, which type of troublesome language is being used? Mom: Aren't you going out with Andrea tonight? Jenna: No, her mom made her stay home to be her personal slave. disruptive language emotive language relative terms irresponsible language

emotive language

A second job interview would most likely be in which stage of Knapp's relational model? integrating intensifying bonding experimenting initiating

experimenting

Which small-group format would be most appropriate for the following situation? The undergraduate admissions staff at a university is having a question-and-answer session for new students and their parents. panel discussion symposium parliamentary procedure forum

forum

Which of the following are important for effective critical listening? Select all that apply. gathering information not judging questioning the speaker's reasoning evaluating the speaker's credibility reflecting the speaker's thoughts and feelings

gathering information questioning the speaker's reasoning evaluating the speaker's credibility

Which of the following characterizes informal language? Select all that apply. highly diverse "standard" language dialectal specialized jargon

highly diverse dialectal

Which leadership functions are being employed in the following situation? Select all that apply. At their weekly meeting, the sales manager, Dave, outlined the topics the group needed to discuss and then started in on the first topic—the group's goals from the previous week. initiating making and keeping an agenda discussion management evaluation conflict management

making and keeping an agenda discussion management

What function of nonverbal communication is in action in the situation below? As Evan drove into the school parking lot, he noticed a group of girls standing on the sidewalk talking. He purposely sped up and squealed his tires as he pulled into a nearby parking spot. clarify the relationship regulate the interaction increase persuasive power reveal discrepancies manage impressions

manage impressions

Derrick's social studies teacher assigned Derrick to present a report about the life of the nomadic peoples who live in Mongolia. Derrick decided that he would focus his report on their traditional homes, called gers. Which visual aids are most likely to be helpful? Select all that apply. object chart model graph photograph video flipchart

model photograph video

Which listening barrier is interrupting effective communication in the example below? Taylor: I just found out my dad got us tickets for the football game! Morgan: I don't watch professional sports anymore. Taylor: Oh, well, I'm really excited to go. Morgan: Well, the more I thought about it, the more I realized it's ridiculous to pay money to watch grown men play games. I've noticed that really intelligent people don't watch a lot of sports. pseudo-listening monopolizing selective listening ambushing

monopolizing

Identify which conversation step from the Five-Step Model is taking place in each line of the following conversation. Neil: Hey, Marlee, everything going okay? Marlee: I think I might be going crazy. Neil: Why? What happened? Marlee: I was just wearing my glasses two minutes ago. I took them off for a second, and now I can't find them anywhere. Neil: Oh, well, I'll help you look if you like. Marlee: Really? Thanks.

opening feedforward feedback business feedback feedback

Which relational dialectic is causing tension in the following situation? When Chad's twin sister Lacey arrived home from a vacation with two of her friends, Chad could tell something was wrong. "Hey, did the vacation not go well?" he asked. "It was fine," she muttered. "Is that why you look like you want to poke someone in the eye?" "I don't want to talk about it, Chad." "Why not?" he pressed. "Because I don't!" autonomy-connection novelty-predictability openness-privacy

openness-privacy

If supporting your thesis required recent statistics from a science journal article, in which of the following resources would you likely find material? Select all that apply. books reference materials periodicals newspapers databases interviews

periodicals databases

Anne and Henry have been dating for about six weeks and have gradually become closer. They want to spend more time with each other, so they've decided to start dating exclusively. This interpersonal relationship is Based on Knapp's model, Anne and Henry's relationship is in the stage

personal-social intensifying

The decision of whether a speech should inform, entertain, or persuade relates to the of the speech.

purpose

If you shrug your shoulders while saying "I don't know," your nonverbal communication is your verbal communication.

repeating

Select all of the strategies for checking perceptions. select request clarification organize list the facts form multiple interpretations interpret-evaluate

request clarification list the facts interpret-evaluate

Which stages of the listening process are in operation in the following situation? Select all that apply. Josie was doing her homework when her little sister Kate rushed up to her with tears in her eyes. "It broke, but it wasn't my fault!" Kate sobbed. "What broke?" asked Josie, looking puzzled. "The lamp!" "Ahh, okay. Well, calm down," Josie said. selecting understanding evaluating responding remembering

selecting understanding responding

Read the paragraph and identify the type of influence on self-concept. Terri was worried. She had studied hard and had found the test challenging but not overwhelming. Now, however, as her teacher picked up the stack of graded tests and prepared to hand them back, Terri felt an inner surge of panic. "What if I bombed!" social comparison perspective of others culture self-evaluation

self-evaluation

Which language system most likely broke down in the following scenario? Anna's cousin Melinda is visiting from Alabama. While Anna was getting a soda from the fridge, she asked Melinda, "Would you like a Coke®?" "Sure," Melinda responded. "How 'bout a Sprite®." Anna paused. "Wait, do you want a Coke® or a Sprite®?" phonology morphology syntax semantics pragmatics

semantics

Debra, Dave, and Sally meet once a week to work on their math. What kind of communication are they practicing? intrapersonal communication mass communication public communication interpersonal communication small group communication

small group communication

A speech giving a virtual tour of the White House would use which organizational pattern? chronological topical spatial cause-effect problem-solution

spatial

The tendency to believe that good students are likely poor athletes or that good athletes are likely poor students could be explained by which of the following? Select all that apply. attribution self-fulfilling prophecy primacy-recency stereotyping implicit personality theory

stereotyping implicit personality theory

Identify the type of role for each example. initiator-contributer -- help-seeker -- follower -- opinion seeker -- observer and commentator --

task dysfunctional maintenance task maintenance