study guide
Which phrase summarizes the overall purpose of employee orientation?
"Starting off on the right foot."
A primary activity of the directing function of management is:
initiating action.
One activity associated with the directing function of management is:
instructing employees
When a human resources department uses interactive computer simulations to help employees learn how to do their jobs, it is using technology for _____________________ purposes.
training
The role of ethics in human resources management involves
treating all employees fairly. planning the hiring process. using resources wisely.
What happens if managers do not coordinate individual employees' work and effort
Employees duplicate tasks and are not efficient.
Why is leadership an important aspect of directing?
Employees follow direction when they respect managers as leaders
What are the three primary characteristics of an effective control system in a business?
Suitable, understandable, and timely
Which is a situation that demonstrates the use of technology to recruit employees?
The TRN Company posts its current job openings on its website
Which of the following is an example of human resources management?
policies to a new employee during orientation.
What is an important question that a manager must consider when hiring a new employee?
"How will the company compensate this worker?"
. Which of the following is a primary staffing consideration when a manager decides to hire a new employee?
Necessary skills
Which of the following is a reason that the role of HR management is changing?
There is greater diversity in the workforce.
The staffing function is different from the organizing function because staffing is
continuous.
Which of the following is an example of an activity associated with the directing function of management?
A manager disciplines an employee for inappropriate behavior in the workplace.
Which task in the staffing process ensures that employees are knowledgeable and productive?
Training and developing
Which of the following is a characteristic of human resources management
Working with people
A well-prepared new employee orientation program should:
communicate the employer's philosophy and expectations.
The first task in the HR management activity of staffing is:
determining need.
A business's human resources department is responsible for coordinating the ____ for employees.
purchase orders
A manager's team consistently hits sales targets and exceeds profit goals. The manager knows that s/he is a good director by examining:
quantity standards.
The part of staffing that involves seeking out and attracting qualified potential job candidates is called:
recruiting.
To control various business activities in an effective manner, managers must first
set appropriate standards. request employee feedback.
Melanie is showing a group of new employees how to perform work-related tasks. What staffing activity is Melanie performing?
staffing supplies the human resources needed for management.
When HR management executives participate in a company's long-range planning efforts, they are taking part in
strategic management.
Most businesses provide employee orientation as soon as new employees report for work because:
that is when employees are anxious to learn.
Human resources are a company's most important resources because:
they control all other company resources.
. Businesses often ask a new employee's coworkers to help __________ the new employee.
train
. Which of the following examples best illustrates the creative aspect of directing?
A manager instructs employees to develop a new website.
Which of the following examples best depicts the directing function
A supervisor tells her team the tasks they need to complete.
One of the purposes of providing orientation for new employees is to:
get the employees off to a good start.
Which of the following business trends affects HR management?
Globalization
How can hiring and firing present conflicts of interest for HR managers?
HR managers may feel pressured to hire friends and family members over strangers
Which is an example of an ethical dilemma that human-resources managers may encounter
Hiring a friend and family member
What is an important question that a manager must consider when hiring a new employee?
How will the company compensate this worker?
Which factor could legitimately be used as the basis for prioritizing work responsibilities
Importance of the work
Why is directing an important management function in business?
It helps clarify the employee's role in the business.
A company posts checklists near equipment to help employees follow the proper guidelines when operating machinery. This is a form of __________ control.
feedforward
Directing is pervasive, which means that it:
happens at every level of the organization
Which of the following is a benefit to businesses of orienting new employees?
Reduces turnover
. As a manager, Pablo is taking steps to correct a problem that is affecting the business's productivity. Which of the following types of control is Pablo using?
Rework
. What management function involves identifying qualified candidates to perform the business's work?
Staffing
Human resources are a company's most important resources because:
There is greater diversity in the workforce
