SWK 329-01 Exam #1

____ is a form of communication through which we clearly demonstrate that we are seriously attempting tou nderstand what others express.

Active listening

The _____ is based on the assumption that an equal distribution of income or wealth is one in which each participant has an equal and proportionate share of the whole.

Gini Index

In the context of social work practice, which of the following statements is true of preparatory reviewing?

It helps you grasp significant facts and circumstances before meetings.

The principle of _____ suggests that people have a right to equal treatment unless a disparity of power or capacity warrants differential treatment.

Justice

_____ is a form of malpractice where a professional makes a mistake in the application of an acceptable practice.

Misfeasance

_____ is a form of malpractice where a professional social worker fails to apply a standard, acceptable practice when the circumstances warrant such practice.

Nonfeasance

Which of the following is NOT a common error that social workers tend to make when first developing skills inactive listening?

Responding to facts, thoughts, and ideas as well as feelings and emotions

Which preparatory activity involves examining and considering information available to you and your agency before an initial contact with clients or others?

Reviewing

In addition to integrity, professionalism among social workers involves a sophisticated level of:

Self-undertsanding and self-control

According to the Code of Ethics of the National Association of Social Workers (2008), which of thefollowing is an accurate ethical principle?

Social workers should base practice on recognized knowledge, including empirically based knowledge, relevant to social work and social work ethics

Which of the following statements is true of professional social workers who engage in scientific inquiry and critical thought?

They realize that their ideas, beliefs, or judgments are subject to error.

Because of the emphasis on person-in-environment, social workers recognize that situations and circumstances strongly influence human experience and action

True

Social workers must not only possess sophisticated knowledge and expertise; we must also expect that wecan make a difference as well.

True

T or F: Malpractice involves poor or substandard professional service that results in harm.

True

T or F: Social workers are obligated personally, morally, ethically, and legally to reflect high standards ofprofessionalism in all aspects of service activities

True

T or F: The National Association of Social Workers (2008) identifies service as one of its core values for social work in the Preamble to its Code of Ethics.

True

T or F: The importance of culturally sensitive communications has decreased in the past few years.

True

Malfeasance is a form of malpractice where:

a professional social worker intentionally engages in a practice known to be harmful.

Coulson is preparing for a meeting with a new 19-year-old client with modern autism. The client uses a service dog, and Coulson knows very little about service dogs for people with autism spectrum disorders, so he reads several articles about autism service dogs in the professional literature. Coulson is best described as engaging in preparatory _____

consultation

A social worker's obligation to inform government authorities of suspected child abuse or neglect falls under the legal ______.

duty to report

In technical terms, _____ is "the study of the relationships among organisms as well as the relationships between them and their physical environment" (Collin, 2004, p. 69)

ecology

In seeking to incorporate inclusive cultural empathy, professional social workers should:

engage others in ways that convey respect for their cultural affiliations.

When one group of people is routinely exposed to toxins in the earth, water, or air whereas another group has ready and plentiful access to fresh water, clean air, and rich soil, questions can be raised about _____.

environmental justice

As a social worker, the purpose of preparatory self-exploration is to:

identify the potential effects of your own personal history.

The first step in active listening is

inviting

In its Code of Ethics, the National Association of Social Workers (2008) holds that social workers should:

not be associated with dishonesty

Which activity occurs when the social worker pays attention to the client's physical characteristics, gestures, and other nonverbal behaviors?

observing

In the preparing phase of social work practice, ensuring that a translator is available for a meeting with clients who do not speak English is likely to be a part of:

preparatory arranging

John is a social worker who counsels students with learning disabilities. Prior to the meeting with a student, he talks with the student's teachers and parents to gather information about the student. In this case, John is involved in _____.

preparatory exploring

Active listening involves all of the following steps EXCEPT:

repeating

For social workers, _____ involves the "confidence in their ability to execute specific skills in a particular set of circumstances and thereby achieve a successful outcome" (Holden, Meenaghan, Anastas, & Metrey,2001, p. 116)

self-efficacy

To communicate effectively in written communication, a professional social worker should:

use relatively short sentences.

In the context of social work, acceptance of others involves processes of self-awareness, cultural understanding, and:

valuing and joining with people regardless of their degree of similarity or difference.

In the context of social work practice, which of the following statements is true of preparatory consultation?

Agency-based colleagues are just as responsible for protecting the privacy and confidentiality rights of the clients as the social workers dealing with clients.

On a busy day, Brenda, a counsellor, has scheduled a meeting with her client who is going through a divorce.She realizes that she cannot completely fulfill her client's needs because of her stress. She engages in a self-relaxation activity prior to the meeting with her client. The self-relaxation activity adopted by Brenda is an example of:

Centering

____ involves "the propensity and skill to use reflective skepticism when engaged in some specific activity" (McPeck, 1990, p. 3)

Critical thinking

T or F: As a professional social worker, you should always lean forward toward clients at points when they share emotionally charged material

False

T or F: In the Ethical Principle Screen proposed by Dolgoff et al., truthfulness and full disclosure is the paramount moral and ethical obligations of social work professionals

False

T or F: It is best to adopt a seating arrangement that forces eye contact between a social worker and his or her client.

False

Which of the following should be considered while exploring the means of social work?

The various "hows" and "ways" you might proceed

In which of the following situations is a social worker subjected to litigation?

When the anticipated outcome of the service provided does not occur