System Administration and IT Infrastructure Services
A machine is having issues, so the user is responsible for getting the machine serviced. Which stage of the hardware lifecycle does this scenario belong to?
Maintenance
Which of these terms describe a facility that stores hundreds, if not thousands, of servers?
Data centers
Which are examples of IT infrastructure? (Check all that apply)
File Sharing service for project file Computers employees use to access the Internet The organizations website
Which might have an IT infrastructure run by a single person?
Hometown Independent Computer Company, LLC In smaller companies, it's usually a single person who manages an entire company's IT infrastructure.
Which are potential responsibilities of a sysadmin? (Check all that apply)
Network Admin Database Admin Tech Support
Which is not a component of a KVM switch?
Printer
The machine has to be returned to the vendor for proper recycling. Which stage of the hardware lifecycle does this scenario belong to?
Retirement
In addition to setting up services, what other tasks does a sysadmin have to keep in mind? Check all that apply.
Security Patches (A secure network is an important responsibility for SysAdmin) Routine Updates (services need to be updated) Maintain Compatibility (?)
Who works in the background to make sure a company's IT infrastructure is always working, and is constantly fighting to prevent IT disasters from happening?
SysAdmin
A laptop gets replaced if there's a hardware issue. Which stage of the hardware lifecycle does this scenario belong to?
TBA
In smaller IT "shops," whose responsibility is it to form organizational computer and network policies?
The SysAdmin. n a small company, it's usually a sysadmin's responsibility to decide what computer policies to use. This probably means you!
Which is NOT an important troubleshooting step?
Updating services. Troubleshooting is the process of discovering the source of a problem. While updates might fix many problems, it doesn't really help identify the problem
An employee is leaving your company. Which of these steps are appropriate to take during offboarding? Check all that apply.
Wipe the machine for future use Remove user's access to IT resources
What are some disadvantages of cloud computing? Check all that apply.
You become dependent on the cloud service provider for your productivity. This could potentially be a liability. It could potentially cost you more When you manage your own server hardware, you pay the costs up front. But Cloud service costs, while small to start, can add up.
As a sysadmin, you will find yourself doing business with a variety of third-party vendors. Which of these are likely to be rented or bought from a vendor? Check all that apply.
printers video or audio conferencing machines fax machines
What is it called when you set aside a regular time to update your servers at once?
Batch Update. Batch update means that once every month or so, you update all your servers with the latest security patches. You'll have to find a time to take their services offline, perform the update, and verify that the new update works with the service.
Which type of server hardware is the most space-efficient?
Blade servers are like rack servers, but even thinner! Very space-saving.
Which of these are common responsibilities of systems administrators?
Constantly troubleshoot problems such as network issues. Help users with issues, such as lost password or logon problems. Work in the background to make sure the company's IT infrastructure is always working
The IT department sets up a user account and software. Which stage of the hardware lifecycle does this situation belong to?
Deployment. he deployment stage of the hardware lifecycle usually occurs when a machine is first set up, like in this example.
An IT department uses a pre-used laptop out of their hardware inventory for a new user. Which stage of the hardware lifecycle does this scenario belong to?
Deployment
When a machine is having issues, an IT Support Specialist has to file an RMA, or Return Merchandise Authorization form, with the vendor of the machine. Which stage of the hardware lifecycle does this scenario belong to?
Deployment (?)
What device is commonly used to connect to and control multiple computers using a single keyboard, mouse, and monitor?
KVM Switch KVM stands for keyboard, video and mouse. A KVM switch looks like a hub that you can connect multiple computers to and control them using one keyboard, mouse and monitor.
A laptop gets replaced if there's a hardware issue. Which stage of the hardware lifecycle does this scenario belong to?
Maintenance. The maintenance stage of the hardware lifecycle can include situations where machines are replaced because of hardware issues. This isn't the same as full retirement, since the machine is still being used.
A company has a "bring your own device" (BYOD) policy for computers; anyone can just go out and buy whatever computer they want. Which stage of the hardware lifecycle does this scenario belong to?
Procurement. When an employee obtains access to hardware, this falls into the procurement stage of the hardware lifecycle.
An IT department submits a purchase order to buy a new computer from a vendor. "Purchase orders" are documents issued by buyers that indicate a purchase they want to make from a seller. Which stage of the hardware lifecycle does this scenario belong to?
Procurement. When an employee obtains access to hardware, this falls into the procurement stage of the hardware lifecycle.
Broken computers are being eco-recycled by the user. Which stage of the hardware lifecycle does this scenario belong to?
Retirement (?)
What factors are most important when planning for disaster and recovery? Check all that apply.
regular backups physically distant backup location
Which of these are likely considerations for developing a computer policy? Check all that apply.
whether users should be able to view non-related-work website, such as Facebook whether users should be able to install software whether you should set a device password on an employee's company phone
