test 1

psychological contract

Donna works as a project manager for a major consumer products firm. She works with beliefs, perceptions, and informal obligations about what she is entitled to receive in return for what she provides to the organization. Janice's beliefs represent a(n)

group role

A ____ is a set of expected behaviors for members of the group as a whole.

behavior ; intensions

Personal attitudes affect _______ via ______.

high respect, commitment, and acceptance

Roger, a manager, knows that one of his employees values conformity and tradition. Roger should assign the employee to a job that includes

values may conflict with each other

Schwartz's model suggests that

love

The need for belonging is part of the need for

communication

Trust of disclosure is _____ trust.

cwb

When Harry has a perceived conflict with a co-worker, he will send them e-mails that are taunting or insulting. This is an example of

motivation

explains why we do the things we do.

virtual

teams are composed of specialists from different areas.

negative inequity

A person will experience _______ when his or her outcome to input ratio is less than that of a relevant comparison person.

performing

In which stage of the group development process are group members asking, "How can I best perform my role?"

pay

Which of the following contributes least to employee engagement in North America?

autonomy

is the extent to which a job enables an individual to experience freedom, independence, and discretion.

behavioral

You are unlikely to say anything to someone smoking in the nonsmoking section of a restaurant if you have no intention of confronting the smoker. Your intention reflects the __________ component of your attitude toward people smoking in restaurants.

onboarding

______ programs help employees to integrate, assimilate, and transition to new jobs.

persistence

______ refers to how long we focus on an activity.

organizational commitment

________ is the extent to which an individual identifies with an organization and commits to its goals.

intrinsic motivation

___________ occurs when an individual is "turned on to one's work because of the positive internal feelings that are generated by doing well."

experienced meaningfulness of the work.

In the job characteristics model, the presence of skill variety, task identity, and task significance cause an employee to feel

commentator

The _____ is the person who records and talks about group dynamics and processes.

equity

The _____ model suggests that managers should monitor employees' perceptions of fairness.

committed, collaborative, and competent

Which of the following are the three Cs of team players?

implementing complex decisions

Which of the following is an organizational function of a group?

equity theory

Which of the following is not a content theory of motivation?

advancement

Which of the following is not an example of a hygiene factor in Herzberg's motivator-hygiene model?

initiator, orienter, and energizer

Which three roles are especially important to groups?

valence

_ is the positive or negative value people place on outcomes.

distributive

______ justice is the perceived fairness of how resources and rewards are distributed or allocated.

jonathan you have been quiet lately. What do you think

A group member who says _____ is performing a maintenance role.

elaborator

An _______ is the person who promotes greater understanding through examples or exploration of implications for a group.