Test 3 Study set

Empowerment can lead to changes in the organizational processes because meaning, competence, impact, and self-determination produce empowered employees who take active rather than passive roles in their work.

True

If managed properly the shift from surface to deep level diversity can result in reduced prejudice and conflict as well as lead to stronger social integration

True

With surface level diversity, differences are immediately observable, easy to measure and _____

Typically unchangeable

_____ do not have the authority to make decisions

employee involvement teams

The three types of task interdependence are

pooled, sequential, reciprocal

A true statement about diversity is

provides high-quality problem solving

Teams should not be used when

there is no clear, engaging purpose

The "two pizza" rule in terms of teams means ideally groups have ______ members

5-8

______ are procedures used to verify the truthfulness and accuracy of information that applicants provide about themselves and to uncover negative, job-related background information not provided by applicants.

Background Checks

Which of the following is an example of a subjective performance measure

Behavioral observation scale

How are organizations using teams to help increase customer satisfaction

By training teams to meet the needs of specific customers

Which of the following is not part of the care characteristics model(JCM)

Client Relationships

Cognitive ability tests are also called aptitude tests

False

Which of the following types of tests accurately predicts job performance in almost all kinds of jobs

Cognitive ability tests

A key difference between affirmative action and diversity is that _____

Diversity requires a wider span of management while affirmative action does not

As discussed in the PP, James Stewart stopped racing motocross due to economy issues, his racing teams had to downsize in order to support the most valuable racers on the team

False

Employee turnover is always bad for an organization

False

In legal terms, intentional discrimination by an employer is identified as adverse impact while unintentional discrimination is called disparate treatment.

False

The three significant disadvantages that teams and teamwork are prone to initially high turnover, social loafing, and legal risk

False

The women suing Monster Energy sited equal pay as the reason for the lawsuit

False

While organizational structure emphasizes the activities through which work is done in an organization, organizational process emphasizes jobs and their authority relationships

False

Which of the following is an example of surface level diversity

Gender

A team finally matures into a fully-functioning team at the ______ stage of development

Performing

____ can be best defined as solving problems by consistently applying the same news, procedures, and processes.

Standardization

Which of the following statements about federal employment laws are true

The intent of these laws is to make factors such as gender, race, or age irrelevant in employment decisions

Senora is the CEO of a new company called BSL Corp. She has instructed the managers to use the traditional approach to create the organization's structure. What should the managers at BSL Corp. do?

Create an organizational structure with vertical and horizontal configurations

In order to cut costs and improve efficiency , old assembly lines of chocolate company is being replaced by a system of employees working in groups. Under the new system, each person does several jobs because each of them is trained to do others task. The chocolate company is using

Cross-Training

____ consists of differences such as personality and attitudes that are learned only through extended interaction with others and are communicated through verbal and nonverbal behaviors

Deep-Level diversity

_____ is a team that describes a situation in organizations when there is a variety of demographic, cultural , and personal differences among the people who work there and the customers.

Diversity

In the context of the Big Five personality dimensions, conscientiousness is the degree to which someone is cooperative, polite, flexible, forgiving, good-natured, tolerant and trusting

False

Job enlargement and job enrichment mean essentially the same thing

False

Two of the most important results of a job analysis are

Job descriptions and job specifications

____ is the number, kind, and variety of tasks an individual worker performs in their jobs

Job design

______ are often used to develop new products, significantly improve existing products, roll out new information systems, or build new factories or offices within a specific time, following which the team members wither move on to the new next product or return to their functional units

Project Teams

The ___ interviews uses only standardized, job-related interview questions that are prepared ahead of time so that all candidates are asked the same questions.

Structured

Autonomy is the degree to which workers have discretion, freedom, and independence to decide how and when to accomplish their jobs

True

Diversity helps companies save money by reducing turnover, decreasing absenteeism, and avoiding expensive lawsuits.

True

Matrix departmentalization is a hybrid structure in which 2 or more departmentalization such as the product and functional forms are used together.

True

Organizational structure is the description of vertical and horizontal configuration of departments, authority, and jobs within a company

True

The fastest growing racial group in the US is Hispanics

True

An ______ is defined as a small number of people with complementary skills who hold themselves mutually accountable for pursuing a common purpose, achieving performance goals, and improving interdependent work processes.

Work Team

Which of the following is an internal recruiting method

Job Posting