Testout Questions
Which of the following is the root level in www.testout.com.'s fully qualified domain name?
. (period)
You are currently learning about networking devices and have just learned about MAC addresses. You look up your device's MAC address, and it comes back as 00-B0-D0-06-BC-AC. Which portion of this MAC address can tell you who the manufacturer is?
00-B0-D0
How many pins does a line matrix printer use to print a line of text on a page of paper?
132
Internet Message Access Protocol (IMAP)
143
Secure Shell (SSH)
22
Service Location Protocol (SLP)
427
HyperText Transfer Protocol Secure (HTTPS)
443
Server Message Block (SMB/CIFS) directly over TCP
445
You have a CD-RW drive that advertises speeds of 32x/12x/48x. What is the read speed of the drive?
48x
Which of the following BEST describes the theoretical capacity of a DDR4 standard system memory module?
512 GB
You've just installed the DNS service on a Windows server. Which port must be opened on the server's firewall to allow clients to access the service?
53
Apple Filing Protocol (AFP)
548
HyperText Transfer Protocol (HTTP)
80
A customer is experiencing a sporadic interruption of their Wi-Fi network in one area of their building. A technician investigates and discovers signal interference caused by a microwave oven. The customer approves replacing the wireless access point that covers the area, but asks that the wireless speed also be increased. Which of the following Wi-Fi standards should the replacement device support to BEST fulfill the customer's needs?
802.11ac
Which of the following BEST describes the purpose of a CPU socket?
A CPU socket is a single connector between a microprocessor and the motherboard.
Which of the following accurately describes a hypervisor? (Select two.)
A layer of software that resides between the virtual operating system and the hardware. Allows virtual machines to interact directly with the hardware.
Which of the following help to improve the security of sensitive information on your mobile device if it is lost or stolen? (Select three.)
A screen lock;Remote wipe;Locator applications
Joe, a frequent visitor to a branch office, attempts to connect his tablet to the office wireless network, but is unable to connect to the internet, even though he has verified that the SSID and password are correct. Joe attempts to connect to a coworker's hotspot, but is still unable to connect to the internet. Which of the following is the MOST likely cause of this issue?
Airplane Mode has been set on his tablet.
A company executive has just bought a new Android mobile device. She wants you to help her make sure that it is protected from malware threats. Which of the following statements are true in regards to protecting Android devices? (Select two.)
App reviews and ratings help you choose an effective antivirus app. Correct Answer: Antivirus apps are available for purchase from Android app stores.
One of your users suspects that the battery in their laptop computer is failing. You test it by using a known good power adapter long enough to receive a full charge. The battery reads that it is fully charged in Windows. You then disconnect the laptop from its power source and wait to see how long the battery lasts. The battery dies after only about 15 minutes. Which of the following actions will MOST likely fix this problem?
Assume that the battery is failing and replace it.
Which of the following components is an example of firmware?
BIOS/UEFI
Which type of authentication would require a user fingerprint or facial recognition for a user to get past the screen lock on a mobile device and gain access?
Biometric
A user has configured their mobile device to unlock with facial recognition. Which of the following methods for securing the mobile device is being used?
Biometric authentication
A wireless technology standard for exchanging data over short distances.
Bluetooth
Up to 10 meters for Class 2 devices.
Bluetooth
Up to 100 meters for Class 1 devices.
Bluetooth
You need a type of wireless connection that can transfer data between your phone, PDA, and laptop. You are transferring sensitive information. Which of the following is the BEST choice for this wireless connection
Bluetooth
Six months ago, you purchased a new laptop. Since then, you have noticed that the battery life has steadily gone down. When the battery was new, a full charge lasted about 10 hours. Now you are lucky to get two hours of life before the battery charge level drops below 5 percent. Which of the following is the BEST first step when trying to correct this issue?
Calibrate the battery.
Inkjet printers are popular for small businesses because they provide good quality printouts. However, fuzzy lines can appear in artwork, or colored areas in images can sometimes start and stop before they should. Which of the following should you do when this happens?
Calibrate the printer
Which of the following components allows a tablet to provide a screen interface that recognizes multiple finger touches at the same time?
Capacitive touchscreen
You have purchased a 1600 x 1200 LCD monitor and connected it to the DVI-I port on your computer using a DVI-D cable. You configure the screen resolution at 1280 x 1024 with 24-bit color. The display output seems to be fuzzy and stretched. Which of the following BEST describes the action you should take to correct the problem?
Change the screen resolution to the native resolution of the monitor.
You want to improve the performance of your virtual memory in Windows. Which of the following is a step you can take to do this?
Configure the paging file to be divided between two drives.
What can be done to allow workstations on the same network to send print jobs to a printer that is directly connected to a Windows workstation?
Configure the printer to be a shared printer.
You want to configure a Windows workstation with your network proxy server's IP address from Control Panel using the Internet Properties window. Click on the tab in the Internet Properties window that you would use to do this.
Connections
You want to create a software RAID 1 array on your Windows 11 workstation using Disk 1 and Disk 2. What do you need to do with Disk 1 and Disk 2 before configuring them for a RAID 1 array?
Convert the disks from basic to dynamic.
You are the manager in charge of maintaining desktop computers. A user reports that she can't turn her computer on. After some investigation, you find that the power supply is malfunctioning. Which of the following actions should you perform next?
Create an action plan.
Which of the following memory ratings identifies the fastest memory?
DDR4-1600
Which of the following is a term used to identify memory modules?
DIMM
You are in charge of putting together the display design for a new conference center at your organization. The conference center will be in a large auditorium with 500 or more seats. Which of the following technologies will provide a large display for such a group and also provide very high resolutions?
DLP projector
Which of the following are IoT systems that work together to make communication between two endpoints possible? (Select two
Data storage Gateway system
A technician is configuring the static TCP/IP settings on a client computer. Which of the following configurations are needed for internet communications? (Select three.)
Default gateway address DNS server address IP address with a subnet mask (IPv4) or subnet prefix length (IPv6
Which of the following BEST describes a community cloud implementation?
Designed to be shared by several organizations.
After several new computers are connected to a network device, every computer connected to the device begins to experience slow transfer speeds. Which of the following is the FIRST step to troubleshoot this problem?
Determine whether the network device is a hub or a switch.
You notice that your applications are loading and running slowly when you switch between them. You also notice that your hard disk drive light is constantly lit. Which of the following is MOST likely the cause of these issues?
Disk thrashing
Which of the following BEST describes a key feature of the DisplayPort interface that is used for connecting video monitors to computers?
DisplayPort can send both video and audio signals over the same cable.
You are building one of your customers a home theater PC (HTPC) to connect to an HDTV and high-definition audio system. The customer is going to be playing mostly Blu-ray movies on the system. Which of the following features should the sound card include? (Select two.)
Dolby Digital, DTS support, or SDDS support;S/PDIF output
A technician has configured a client computer's network interface with server addresses to which the client will send requests for translating fully qualified domain names (FQDNs) to IP addresses and IP addresses to FQDNs. Which of the following TCP/IP suite protocols is used by the client to perform the request and also used by a server to respond to those requests?
Domain Name System (DNS)
A technician is tasked with repairing a laptop keyboard with a sticking key. Which of the following actions should the technician perform FIRST to try and fix the issue?
Dramatically improves performance by installing Hyper-V aware drivers. Lets you cut and paste between the virtual machine and host.
What are the benefits of installing integration services (IS) on a Hyper-V Windows virtual machine? (Select two.)
Dramatically improves performance by installing Hyper-V aware drivers.;Lets you cut and paste between the virtual machine and host.
You want to install Windows from optical media on a mirrored RAID disk array. You run the motherboard disk configuration utility and create the RAID 1 array. Then you configure the system to boot from the Windows installation optical media. The Windows installation starts, but does not detect the RAID array. Which of the following will MOST likely allow the RAID array to be detected?
During the installation, browse to and select the appropriate drivers for your RAID controller when prompted.
You have purchased an external speaker to play music from your mobile phone over a wireless connection. Which of the following actions do you MOST likely need to perform to connect the speaker?
Enable pairing
What is the recommended size of the paging file under normal circumstances on a Windows 11 system with 16 GB of RAM installed?
Equal to the amount of physical RAM.
Based on the back view of the network rack below, match each component on the left to the label displayed on the network rack image.
Ethernet router;Ethernet switch Ethernet patch panel ;correct answer: ;Fiber patch panel ;Server
Which of the following is a valid IPv6 address?
FEC0::AB:9007
You need to replace the video card in a laptop. Which of the following is the first step?
Find a service manual with correct disassembly procedures.
Memory is not properly seated, is missing, or the motherboard is defective.
First boot of a new computer
You are in the process of installing a new motherboard in your workstation. You have already installed the CPU, heat sink, and memory. You have inserted the I/O shield into the case, fastened the standoffs to the case, and attached the motherboard to the standoffs. You are now ready to complete the installation. Drag each remaining step on the left to the right in the appropriate order that you need to complete them.
First; Connect the power and accessory cables. Second; Connect your drives to the SATA connectors. Third; Install additional devices in the expansion slots. Fourth; Connect the wires for the front/top panel ports. Last; Document the settings of the new motherboard.
You are the network administrator for a small consulting firm. The firm has recently rolled out a new intranet site, and you are responsible for configuring the DNS. You are able to connect to the intranet site by using the IP address, but you cannot connect by using the hostname. Which of the following do you need to configure to access the site with the hostname?
Forward lookup zone
One of the employees in your company calls and complains that text printed on the laser printer smudges easily and is staining hands and cloths. Which of the following printer components (if adjusted or replaced) would BEST fix the printer?
Fuser unit
What is a major benefit STP provides that UTP does not?
Greater resistance to interference
Google Cloud, Amazon Web Services, and Microsoft Azure are some of the most widely used cloud storage solutions for enterprises. Which of the following factors prompt companies to take advantage of cloud storage? (Select two.)
Growing demand for storage Need to bring costs down
While you are answering help desk calls, a field customer calls and complains that he cannot print to a workgroup laser printer. Which of the following should be the first question you ask?
Have you ever successfully printed to that printer?
Which of the following components of a IPv4 address will be unique for each network device?
Host ID
Used to obtain wireless internet access using a WLAN.
Hotspot
Which of the following hardware devices regenerates a signal out to all connected ports without examining the frame or packet contents?
Hub
Your company currently has an on-premises cloud solution that provides services to its employees. However, the company would like to begin offering some services to the public from the cloud. Which of the following cloud computing solutions would BEST meet your company's new cloud computing requirements?
Hybrid cloud
Which term describes the layer of software that resides between the virtual operating system and the physical hardware in a virtualization environment?
Hypervisor
Which of the following protocols is used by an email client to retrieve messages from an email server, giving users the option to keep mail messages on the server?
IMAP
A local dentist has contracted with you to implement a network in her new office. Because of security concerns related to patient privacy laws, she has asked that the new network meet the following criteria and be cost effective: No one from the internet should be able to access her internal network. Email messages should be scanned for spam, phishing attacks, and malware before they reach users' workstations. Employees access to non-work-related websites, especially sites that contain inappropriate content, should be blocked. A system should be put in place to detect and prevent external attacks on her network. Which of the following would BEST meet your client's criteria?
Implement an all-in-one UTM security appliance.
Which of the following MOST accurately describes a touch pen?
Includes features such as tilt and pressure sensitivity.
Up to 2 meters with a few obstacles in between.
Infrared
You have a notebook computer with a built-in wireless network card. One day, the network card stops working. Because the network card is integrated onto the motherboard, you do not want to replace the entire motherboard. What can you use to connect to the wireless network? (Select two.)
Insert a wireless USB network card.;Insert an ExpressCard wireless network card.
You have installed a new computer with a quad-core 64-bit processor, 6 GB of memory, and a PCIe video card with 512 MB of memory. After installing the operating system, you see less than 4 GB of memory showing as available in Windows. Which of the following actions would MOST likely correct this issue?
Install a 64-bit version of the operating system.
You would like to control internet access based on user, time of day, and websites visited. Which of the following actions would BEST meet your criteria?
Install a proxy server. Allow internet access only through the proxy server.
A user has created a complex spreadsheet on her workstation containing many graphs and charts. She sent the document to an older network laser printer that is shared by everyone in her department. When she picks up the print job, only the top half of each page is printed, and the bottom half is blank. Which of the following will MOST likely rectify this issue?
Install additional memory in the printer.
Upon reviewing the specifications for a motherboard, you find that the motherboard uses a 1155 CPU socket. Which of the following manufacturers' CPUs can you use for this motherboard?
Intel
Which of the following all-in-one security appliance (UTM) functions detects intrusions and alerts the network but does not block traffic?
Intrusion detection
Which of the following is a benefit of good documentation?
It saves time and money in troubleshooting problems.
Which statements are true of processor caches? (Select two.)
L3 is shared between all cores. L1 is typically unique to a processor core.
You are putting together a gaming system and need to make sure that you find a display that meets your needs. The display needs to have a very good response time, and you would prefer that it be affordable and power-efficient. Which of the following display types will MOST likely meet these needs?
LCD display with TN panel.
Which of the following is true of modern LCD monitors in regards to backlighting?
LEDs are used to backlight the screen.
You are a system administrator for a financial institution. Most of your employees work at home and have various work environments. One of your account managers is complaining that customer data is disappearing from her account management application. She insists that she saves data regularly and has not had a problem until recently. Her workstation has both a solid-state drive (SSD) and a traditional hard drive. She runs the application from the SSD drive, but stores the customer data on the hard drive. She has recently moved her desk to a room in her house that is used for entertainment. The room has a sound system with several installed speakers for surround sound. Which of the following types of interference might be causing the issue with disappearing customer data?
Magnetic fields
After installing two memory modules, you power on the system to check for errors. You find that the BIOS program recognizes only one of the memory modules. Which of the following is BEST to try first when troubleshooting this issue?
Make sure that both modules are seated properly in their slots.
Several of your employees are experiencing limited connectivity issues when trying to access some websites on the internet from their workstations. However, they can access the local company network without any problems. You have already tried using the ip and ipconfig commands to determine that the websites can be reached and that the IP information on the workstations is configured properly. You know that the connection to your internet service provider is working properly as well. What should you do next?
Make sure that the DNS server is functioning properly.
You're trying to connect a new USB device to your computer. You install the driver and then connect the device to an open USB port. The device does not work. Which of the following troubleshooting steps is the BEST to try first?
Make sure the USB device is plugged in properly.
You have just finished upgrading the CPU in your desktop system. After running the system for about 10 minutes, the system locks up and automatically restarts. Which of the following is the BEST first steps in troubleshooting the problem? (Select two.)
Make sure the heat sink is properly mounted and has thermal paste. Check the CPU fan power.
You have just installed an SSD drive in your older Windows workstation. However, after you start Windows, you do not see the SSD drive listed in Windows Explorer. What should you do FIRST?
Make sure the power connectors on the SSD drive are plugged in all the way.
Which printer permission would you assign to a user so that they can pause the printer?
Manage this printer
The memory is incompatible and was not installed and configured properly.
Memory upgrade
Provides mobile devices with access to network resources and software applications on a home network.
Mobile VPN
Which network protocol do controller systems use to communicate with each other?
Modbus
A few centimeters.
Near Field Communcation
Which of the following battery types has the greatest need to be completely drained before being recharged?
Nickel Cadmium (NiCad)
You have configured Disk 3 and Disk 4 on your Windows 11 workstation as a RAID 1 array with the NTFS file system, and you have assigned F as the drive letter for the array. Each disk has an individual storage capacity of 1 TB. However, when you check the available storage size of F, you notice that it only lists 1 TB (instead of 2 TB) of available disk storage space. What should you do to resolve the issue
Nothing. The RAID array is working as designed.
Which of the following are characteristics of the 802.11g wireless standard? (Select three.)
Operates in the 2.4 GHz range. Maximum bandwidth of 54 Mbps. Backwards compatible with 802.11b devices.
You need to replace the power supply in your home desktop computer. Which of the following specifications are the MOST likely to affect your power supply choice? (Select three.)
Output wattage;Form factor;Type and number of connectors
Which of the following bus card slot types is PRIMARILY used for dedicated video cards?
PCIe X16
Which of the following protocols do email clients use to download messages from a remote mail server?
POP3
Steve, a computer technician, receives a help desk ticket for a computer that will not start. When Steve powered the computer on, there was one long and two short beeps. Which of the following programs is reporting this error condition?
POST
Which of the following BEST describes the Platform as a Service (PaaS) cloud computing service model?
PaaS delivers everything a developer needs to build an application on the existing cloud infrastructure.
Which of the following are technologies that Bluetooth utilizes? (Select two.)
Personal area network (PAN) 2.4 GHz radio wireless
You are planning on taking your laptop with you on a business trip. You currently have an ExpressCard card installed in the laptop. Which of the following are precautions you should take when transporting your laptop? (Select two.)
Place the laptop in a properly padded case. Remove the ExpressCard from the laptop slot.
Which of the following is a common cause for high latency issues on a network?
Port flapping
While performing data entry on your Windows 11 laptop, your screen suddenly goes black. What can you do immediately to troubleshoot the issue without losing any data that you have entered? Answer Press Ctrl +
Press the Windows key + P four times
Which printer management features would you use to view the port that a printer uses? (Select two.)
Print Server Properties Printer Properties
Which of the following accurately describes case fans? (Select two.)
Pull cool air from the front and blow hot air out the back. Create a pressurized system inside the case.
Which of the following is true about RFI?
RFI is caused by nearby devices, such as cordless phones or microwave ovens.
While using the touchpad on a laptop computer, you notice that the mouse is not responding very well, making it difficult to move the mouse around the screen. Which of the following actions would MOST likely fix this problem?
Recalibrate the touchpad.
Anna has been backing up her data on a hot swappable drive that is mounted on an external hard drive docking station. This docking station holds two drives. Anna would like to exchange one of the drives with a drive of higher storage capacity. Which of the following is the BEST method for replacing the drive?
Remove and replace the drive after using the Safely Remove Hardware feature to shut down the device.
You have an Inkjet printer attached to the laptop computer in your home office. With a document ready to print, you select the Print option from your word processor. Unfortunately, shortly after the job has started, the printer stops printing. You turn the printer off. Which of the following actions should you perform to fix the printer?
Remove the jammed paper following its regular path.
A technician is tasked with repairing a laptop keyboard with a sticking key. Which of the following actions should the technician perform FIRST to try and fix the issue?
Remove the key and clean underneath it.
Your older notebook LCD display often goes dim or sometimes blank. Which of the following would be the BEST first step to resolve this issue?
Replace the CCFL inverter.
Which of the following is the most common disk interface used for optical drives on home and office computers?
SATA
Which generation of SATA storage devices supports up to 6-Gbps data transfer rates and addresses solid-state drives?
SATA3
Which of the following is a specialized controller that you can use to remotely manage all your network devices?
SDN
You've used your Windows workstation to map a drive to a shared folder on a Windows server. Which protocol was used to access the share?
SMB
Which of the following cloud computing solutions delivers software applications to a client either over the internet or on a local area network?
SaaS
You want to create a virtual machine environment in which you can develop and test new software. Which virtualization benefit BEST describes the testing environment that you want to implement?
Sandbox
A healthcare organization provides mobile clinics throughout the world and needs to transfer patients' statistical data to a central database via the internet. Which network technology would be BEST to use to ensure network connectivity for any clinic located anywhere in the world, even remote areas?
Satellite
Jamie has been tasked with designing a solution for the paralegals in his office. They need to review old documents that are on paper files and create word processor documents from them that can be searched and cross-referenced. Which of the following devices should Jamie use to create the solution? (Select two.)
Scanner Digitizer
After restoring the operating system on a mobile device, the touchscreen operates unpredictably. This happens in both the default orientation or when the screen is rotated. Which of the following BEST helps you correct the problem?
Screen calibration
Which of the following is the FIRST thing you should do if your laptop battery appears swollen or feels hot?
Shut off the laptop and unplug it.
This event can require more memory and can cause problems if there is not enough memory when it occurs.
Software installation
Which of the following network types uses special hardware to provide high-speed access to storage across the network?
Storage area network
Which of the following utilities is specifically designed to help you extend your SSD drive's lifespan by wiping clean any blocks of data on the drive that are no longer required?
TRIM
A user reports that her monitor has stopped working. While troubleshooting the issue, you discover a bad video card in the system. You replace the card and connect the monitor cable to the card. Which of the following actions should you perform NEXT in your troubleshooting strategy?
Test the solution.
Which of the following BEST describes the purpose for which loopback plugs are used?
Testing ports by returning output signals as input.
Allows you to share a phone's internet connection with a laptop.
Tethering
When you boot your computer, it hangs after asking you for the current time and date. What is the MOST likely problem?
The CMOS battery has failed.
You work at a computer repair store. You have just upgraded the processor (CPU) in a customer's Windows-based computer. The customer purchased the latest AMD Ryzen processor, and you installed it in the computer. But when you power the computer on, you only see a blank screen. Which of the following is MOST likely causing the computer to display the blank screen? (Select two.)
The CPU is bad. The CPU is not supported by the BIOS.
A laptop has a wired connection to a network and is configured with a static IP address. The link light on the NIC is lit, but the laptop cannot communicate with any hosts on the local network. Which of the following is the MOST likely cause of the issue?
The IP address conflicts with another host on the local network.
You are troubleshooting a malfunctioning laptop computer. Nothing appears on the LCD display when the system is powered on. When you connect an external monitor to the system, the Windows desktop is displayed on the monitor properly. Which of the following is MOST likely causing this problem? (Select two.)
The LCD assembly is malfunctioning;The display output has been redirected to the external monitor port using an fn key.
Your laptop's LCD screen is beginning to flicker and dim. You have checked the brightness setting to make sure that it is configured correctly. Which of the following is the MOST likely cause of your screen issue?
The LCD screen inverter is failing.
Which of the following BEST describes the overall purpose of virtualization?
The ability to install and run multiple operating systems on a single physical machine.
Which of the following BEST describes the purpose of the north bridge chipset?
The chip that controls the PCI bus.
Which of the following factors significantly determine the number of virtual machines that a host can accommodate? (Select two.)
The components installed on host machine.;What has been allocated by the network manager.
Your laser printer prints a vertical black line on every page. You change the toner cartridge, but the problem does not go away. What is the MOST likely problem?
The corona wire is dirty.
Your company has just upgraded your laptop computer. After receiving your new computer, you plug your external USB 2.0 hard disk into your new USB 3.0 port. Which of the following is the MOST accurate statement regarding how this device will function?
The device will work, but will only transfer at USB 2.0 speeds.
An employee is trying to log in to Windows on their notebook computer. The employee enters the correct password for the user account, but the system won't let the employee authenticate, claiming the wrong password has been entered. Which of the following is MOST likely causing this problem?
The employee has turned Num Lock on, causing the keyboard to register numbers instead of letters.
Match each LCD type with the corresponding benefit or characteristic.
The least expensive, thinnest, and most widely used type of LCD.; WLED Able to dim specific regions of the screen.; Full-array WLED Superior accuracy (most expensive type of backlighting technology).; RGB-LED Produces better colors than WLED (consumes more energy).; CCFL
Which of the following BEST describes why the paper that is used in direct thermal printing is special?
The paper is sensitive to heat
Lately, your computer has been spontaneously shutting down after only a few minutes of use. What is the likely cause? (Select two.)
The power connector for the fan was not connected to the motherboard.;The heat sink and fan were not installed correctly.
A laptop has a wired connection to a network and is configured with a static IP address. The link light on the NIC is lit, but the laptop cannot communicate with any hosts on the local network. Which of the following is the MOST likely cause of the issue?
The static IP address and subnet mask are configured with the wrong network address.
When a presenter at a conference connects a laptop to a projector, the projector mirrors the laptop's display. The presenter wants to extend the laptop's desktop instead. Which of the following options is the QUICKEST way to make the change?
Toggle the dual display function key on the laptop.
An employee calls the help desk, stating that the touchpad on their laptop does not work. Which of the following actions would BEST help you diagnose the problem?
Toggle the touchpad function key.
Which of the following types of Blue-ray Discs can hold up to 100 GB of data?
Triple-layer
You are an IT technician for your company. As part of your job, you must manage and support a wide variety of devices. Which of the following is the MOST common interface for peripheral devices?
USB
A user wants to use a laptop to display a presentation on a large TV monitor that has an HDMI connection. Which of the following laptop ports or connections can they use to add this display device? (Select two.)
USB port using a USB-to-HDMI adapter.;DisplayPort using a DisplayPort-to-HDMI cable.
You are working as a junior security technician for a consulting firm. One of your clients is upgrading their network infrastructure. The client needs a new firewall and intrusion prevention system installed. They also want to be able to block employees from visiting certain types of websites. The client also needs a VPN. Which of the following internet appliances should you install?
Unified Threat Management
You are walking through a shopping mall. Your smartphone frequently displays a message that additional information is needed to log in. Which of the following is the MOST likely cause of this message?
Unintended Wi-Fi connections
Which of the following is an inherent vulnerability of embedded devices?
Unknown environments
You have just installed a new CPU in your workstation along with a CPU heat sink and fan. Which of the following should you do next as a best practice?
Update the BIOS after installing the processor.
Jeremy has just purchased an entry-level filament 3D printer to create three-dimensional game accessories. He has just printed his first game piece, but there are problems with adhesion between the filament layers, and the final piece is slightly warped. Which of the following BEST provides the solution to Jeremy's issues?
Use a heated bed
You work for a small company as the human resources specialist. Since the company is fairly small, you are maintaining all of the employee information on your desktop computer, which is running Windows 11. This computer has two high-capacity hard disks. You want to ensure that this information is protected from a hard disk failure, so you want to set up a Windows software RAID system. Which of the following would be your BEST solution?
Use mirrored volumes.
A user opens a help desk ticket to replace a laptop keyboard. The user reports that the cursor randomly moves when typing, causing them to make frequent typing corrections. The problem does not occur when the laptop is attached to a docking station and an external keyboard is used. You want to find a more affordable solution than replacing the keyboard. Which of the following actions BEST mitigates this problem?
Use the special function key to disable the touchpad when the laptop keyboard is used.
As the network engineer for a large financial institution, you have been given the responsibility to provide a new financial desktop to the financial advisors in all company branch offices. The requirements for the software desktop include: It must be a virtualization solution. It must be hosted in the cloud by a third party. It must run on a tablet. Which of the following virtualization types BEST meets your desktop software requirements?
VDI
Your Windows 11 system powers on, but there is no image on your display. You have already checked to make sure that the monitor is connected properly to the computer, is plugged in, and is turned on. Which of the following is the BEST next step you should take to try to resolve the issue?
Verify that the BIOS/UEFI is configured to use the correct video adapter.
Which of the following paper types should you not use in Inkjet printers?
Very glossy paper not specifically marked "For inkjet printers."
Which term refers to a software implementation of a computer system that executes programs like a physical machine?
Virtual machine
Which of the following is another name for the paging file?
Virtual memory
Which of the following is simulated memory that is created through a paging file on the hard drive?
Virtual memory
You are using a patch panel to connect the computers in your building to the appropriate switches, and you need to connect the Ethernet wires from the building network port cables to the patch panel. Where do you connect the wires on a patch panel?
Yon connect the wires to the backside of the panel.
You are removing the bezel from a laptop's LCD display screen. After several attempts to pry up the bezel and remove it, you have not separated the bezel from the case. Which of the following is the MOST likely reason for your inability to remove the bezel?
You missed a screw.
Incompletely or improperly doing this can cause errors that appear to be memory-related.
correct answer: Hardware installation or removal
Which of the following actions would allow you to access the internet on your laptop via a cellular network?
install a cellular USB adapter in a open port on your laptop.
You have just finished upgrading your desktop system's CPU. After running for about 15 minutes, the system spontaneously shuts down. Which steps should you take FIRST to begin troubleshooting the issue? (Select two.)
Make sure that you used thermal paste for the CPU. Check the CPU fan power.
Lately, your laptop shuts down before it reaches the 5% set in your Windows Power Scheme. You suspect that the power meter is incorrectly reporting the battery power level. You want to calibrate the battery to synchronize the power meter to the actual battery charge capacity. However, the laptop system does not include a calibration tool. You decide to perform a manual calibration. Which of the following is the first step you need to take when manually calibrating the battery?
Charge the battery to 100%.
You work as the IT administrator for a small news station. Jill, an employee in Building 2, works in the audio-video editing department and would like to increase her productivity. For example, she would like to be able to run multiple programs simultaneously and be able to compare video clips side by side. Which of the following configuration changes would provide the BEST solution for Jill?
Configure Jill's computer with dual monitors.
You've just purchased 10 new notebook computers for your users. You are concerned that users will leave the notebooks on for long periods of time, which could result in display burn-in. What should you do to prevent this from happening?
Configure a screen saver on each computer.
You are currently running a video editing application on your Windows 11 laptop. The laptop includes both an SSD drive and a traditional hard drive. You run the video application on the hard drive, but you would like to install and run the app from the SSD drive to enhance performance speed. Which of the following should you do to protect the video application and associated data files from drive failure when you move them to the SSD drive?
Configure an automatic backup to the hard disk drive.
A user sends a print job to a network printer, and it prints page after page of random characters. He calls the help desk, and a technician discovers that the wrong printer driver had been loaded on the user's workstation. The technician loads the correct driver, verifies that the system works correctly, and documents the resolution. Which of the following actions should the technician perform next?
Educate the user as to how the problem was resolved and verify that they are satisfied with the results
You have subscribed to a satellite radio service that you use in your car to access music and news on long trips through areas where cellular service is not available. However, when going through long tunnels and heavily forested canyons, you sometimes lose your signal for a short period of time. Which of the following satellite technologies is your service provider using?
GEO
Used to emulate cryptographic smart card functionalities.
NFC
Lloyd works for a graphic design company. His monitor recently failed, and you have been asked to purchase a new one for him. Lloyd would like a monitor with a fast pixel refresh rate, low energy consumption, and accurate color representation. Which of the following types of display devices will BEST meet the requested requirements?
OLED
A company has subscribed to a cloud service that offers cloud applications and storage space. Through acquisition, the number of company employees quickly doubled. The cloud service vendor was able to add cloud services for these additional employees without requiring hardware changes. Which of the following cloud concepts does this represent?
Rapid elasticity
Your system crashes at various times. It happens sometimes on startup, sometimes when running a software application, and sometimes when a certain group of applications is running. You suspect a malfunctioning CPU, but none of the common issues seem to be present. You have not configured overclocking. There is no overheating. The CPU is seated correctly and locked into its socket. What is the BEST step you can take to determine if the CPU is causing the system crashes?
Replace the suspect CPU with a known good CPU of the same make and model.
You are an IT technician for your company. One of your employees calls and tells you that every time they turn their computer on, they hear three beeps. Which of the following BEST describes the information you should relay to this employee about the beeping?
Three repeated beeps may mean different things. They need to reference the motherboard documentation.
Your computer currently uses a 5,400 RPM hard disk. You want to improve your computer's overall performance by optimizing your hard disk performance. Which of the following would be the MOST effective means to optimize your hard disk performance? (Select two.)
Upgrade your hard disk interface to SATA 3. Upgrade to a 10,000 RPM hard disk.
You work in the computer repair department of a large retail outlet. A customer comes in with a workstation that randomly shuts down. You suspect that the power supply is failing. What should you do first to troubleshoot the issue?
Use a known good spare to swap with the existing power supply.
While changing the toner cartridge in your laser printer, you accidently spill toner in and around the printer. Which of the following is the BEST method for cleaning up the spilled toner?
Use an anti-static micro-filtering vacuum.
