The Characteristics of Nonverbal Communication (Patrice)

Verbal and nonverbal communication can be integrated in order to do all of the following, except:

"Turn off" nonverbal communication

Which of the following statements is not true?

Nonverbal communication can be turned off.

Based on what you know about nonverbal communication, describe all the different types of nonverbal messages being conveyed in these photographs and how the children and grandparents are integrating nonverbal communication with their verbal communication.

The kids is complementing their verbal communication with their body language. - The nonverbal communication of both the kids and their grandparents is relying on multiple channels. - The grandparents are emphasizing their verbal communication with their body language.

Jane was sent by her Chicago-based company to a business convention in Tokyo, Japan. While at lunch, she and several other Americans in attendance sat together at lunch. As they laughed and enjoyed themselves, Jane noticed that many people glanced at them uncomfortably and whispered to each other. When Jane asked the young waitress what was wrong, the girl avoided eye contact with her, shook her head without saying a word, and quickly walked back to the kitchen. Based on what you know about nonverbal communication, give at least three explanations for the misunderstandings between the people in this scenario.

The rules governing nonverbal communication in Japan are very different than the ones in U.S. - Nonverbal communication is ambiguous, and there are several people in this scenario who are all interpreting messages that seem foreign to them. - The multiple channels involves and the many ways in which verbal and nonverbal communications integrate make this situation complicated.

The informational flyer was provided as a ______________ to the lecture.

complement

The prosecutor repeated herself and spoke very loudly and clearly to the jury to help ____________ her point.

emphasize

Which of the following is an example of using nonverbal communication to substitute for verbal communication?

holding a finger over your mouth to 'shhh' someone, nodding your head to say yes

Verbal and nonverbal communication often work together to convey ______________.

messages

Nonverbal communication relies on _________________

multiple channels

Which of the following is an example of using nonverbal communication to complement verbal communication?

smiling while recounting an experience you found amusing