Therapeutic Communication Quiz

A nurse pays a house visit to a client who is on parenteral nutrition (PN). The client expresses that he misses enjoying food with his family. What is the most appropriate response by the nurse?

"Tell me more about how it feels to eat with your family."

Which of the following are examples of a nurse using nontherapeutic communication techniques? Select all that apply

- Changing the subject - Focusing on the nurse rather than the client - Giving advice - Making value judgments

Which of the following is an example of closed-ended questioning? (Select all that apply)

- Do you want to take your medication? - How long have you been depressed? - Are you going to therapy tomorrow?

Which of the following statements accurately describes the relationship between therapeutic communication and the nursing process? Select all that apply.

- Effective communication techniques, as well as observational skills, are used extensively during the assessment step. - Verbal and nonverbal communication are used to educate, counsel, and support clients and their families during the implementation phase. - The implementing step requires communication among the client, nurse, and other team members to develop interventions and outcomes. - Nurses rely on the verbal and nonverbal cues they receive from their clients to evaluate whether client objectives have been achieved

The nurse has entered a client's room and observes that the client is hunched over and appears to be breathing rapidly. What type of question should the nurse first implement in this interaction?

A yes/no question

During an assessment of a newly admitted client the nurse asks the client many questions. The nurse begins the assessment by asking, "How many times have you been hospitalized this year for your back pain?" This is an example of which type of question?

Closed question

A nurse is caring for a client who states, "I would like to go out on a date with you." Which of the following is an appropriate response by the nurse?

Inform the client that this is an inappropriate statement

A nurse is caring for a client who has depression. The client states, "Things are always going to be bad for me. I wish I could just go to sleep and forget about all my problems." Which of the following is an appropriate response by the nurse?

It seems as though you are expressing feelings of hopelessness

Which guideline should a nurse use when choosing a position (location) in relation to a client during a verbal interaction?

Take note of the client's cues when choosing a position and act on these cues.

Which of the following statements is an example of a therapeutic communication technique?

Tell me about your relationship with your wife

When the nurse communicates with a newly admitted client, the nurse must pay particular attention to nonverbal behaviors. The nurse considers which characteristic as nonverbal communication?

The client's tone of voice

A nurse is caring for an older adult client who recently lost his spouse following lung cancer. The client states, "No one understands. She was my life." Which of the following responses is appropriate?

This must be a difficult time for you

A nurse is implementing therapeutic communication techniques with a client in an outpatient mental health facility. which of the following actions allows the client an opportunity to organize thoughts, consider a topic or thing through a point?

Use of silence

A client presents at a community shelter after surviving the destruction of her home by a fire. Which of the following questions should the nurse ask to determine the client's ability to cope?

who do you talk to when you have the feeling of being overwhelmed?

A client is scheduled for thoracentesis. The nurse assesses that the client appears anxious about the procedure and needs honest support and reassurance. What is the most appropriate response by the nurse to this client?

"The needle causes pain when it goes in, but I will be by your side throughout and will help you hold your position."

A nurse is admitting a client who has schizophrenia. The client states, "The FBI has bugged the phone and is monitoring my calls." Which of the following responses by the nurse is appropriate?

I understand that you believe this is true and it must be very frightening for you

In order to provide effective nursing care, the nurse should engage in what type of communication with the client and significant others?

Therapeutic communication