TRA Chapter 3 Quiz

Before supplier relationship management (SRM), buyers typically spent 40% of their time on expediting orders. After SRM implementation buyers spent about

10% of their time on expediting orders

SRM software can automate procurement activities that lead to significant cost savings as purchasing professionals move toward

Collaborative Planning

Which of the following is important in developing successful relationships in a partnership?

Commitment by top management Interpersonal Business relationships between employees of the companies Mutual/Compatible needs that result in a win/win situation for the partners

According to the textbook, Supplier Recognition Programs

Encourage suppliers to keep their performance high

Direct benefits of ISO 14000 include:

Reduction of pollution emission

Streamlining the processes and communications between the buyer and supplier using software applications that enable these processes to be managed more efficiently and effectively can be referred to as:

SRM

an organizations process for evaluating the quality systems of key suppliers in an effort to eliminate incoming inspections can be referred to as?

Supplier Certification

According to the text, the goal of a good performance evaluation system is to provide metrics that are:

Understandable, Easy to Measure, and focused on value-added results

In general, European companies prefer suppliers:

Who have ISO 9001 certifications

When using a Weighted Criteria Evaluation System to evaluate suppliers, all of the following are true EXCEPT

select the key dimensions of performance based on what is important to the end consumer