Training and Development, chapter 5: Program Design

Which of the following instances call for training with an emphasis on far transfer?

Creating a new product

Which of the following strategies is least appropriate for far transfer?

Using standardized procedures, processes, and checklists

Effective knowledge sharing is most likely when employees _____.

have easy access to information within the context of their jobs

In training, the greatest level of support that a manager can provide is to _____.

participate in training as an instructor

A request for proposal (RFP) is a document mainly used to identify _____.

potential vendors and consultants for training services

Which of the following represents the lowest level of manager support for training?

Encouragement of trainees' participation in training

Kitty has been a trainer for many years, and she has become disillusioned with her trainees. She believes that trainees today lack any motivation to learn. This attitude is apparent to her trainees, and her trainees then fail to exert personal initiative, as expected. What phenomenon is most likely occurring in this instance?

Self-fulling prophecy

Which of the following statements is true of lesson plans?

They ensure that both the trainee and the trainer are aware of the course and program objectives.

A(n) _____ is a written document that includes the steps that a trainee and manager will take to ensure that training transfers to the job.

action plan

If training emphasizes total group discussion with limited presentation and no small-group interaction, a _____ seating arrangement will be most effective.

conference-type