Training and Development Exam 2
Which of the following statements is true about age & generation in the context of training?
Generation X dislikes close supervision
Effective knowledge sharing is facilitated when employees...
Have easy access to info
According to the ______ theory, transfer will be maximized to the degree that the tasks performance environment match the training
Identical elements
The strategic training and development process begins with..
Identifying the business strategy
Which of the following statements is true of near transfer?
In near transfer, trainees should be encouraged to focus only on important differences
Which of the following statements is true of the ISD model
In practice, the model rarely follows a neat and precise step by step sequence
Which of the following types of learning outcomes is reflected through the ability to design and code a computer that meets consumer requirements?
Intellectual skills
Which one of the following is true of task analysis?
It involves gathering and summarizing data from many different persons in the company
Which of the following statements is true of training?
It is important to realize for training to be effective, both learning and transfer of training are important
Which of the following statements is true of organizing as a learning strategy?
It requires the learner to find similarities and themes in the training material
_______ refers to individual control over ones thinking...
Metacognition
The organizations ______ answers the questions "who are we and what do we do"
Mission
Which of the following is a major cause for loss of explicit and tacit knowledge?
Older employees retiring
Which of the following programs is mandated by law?
Safety training necessary to ensure a safe work environment
_______ refers to the learners involvement with the training material and assessing their progress toward learning
Self regulation
Identical elements theory encourages transfer where the learning environment and the training environment are very similar. a. True b. False
True
In learning, it is best to include a combination of examples and practice, rather than all practice. a. True b. False
True
Instruction refers to the trainer's manipulation of the environment in order to help trainees learn. a. True b. False
True
Learners are notoriously poor judges of when they are learning well
True
Learning is deeper and more durable when it is effortful
True
Retrieval practice (3x5 cards) is MUCH more effective than re-reading and reviewing
True
Spaced out, interleafed practice feels more frustrating and unproductive to learners but is, in fact, MUCH more productive than massed learning
True
The objective of training should not describe performance that cannot be observed, such as "understand" or "know." a. True b. False
True
The popular notion that you learn better when taught using your preferred style (visual auditory, kinetic) is NOT supported by the research
True
Trying to solve a problem before being taught produces better learning, even though learners have no idea what they are doing
True
The A in the ADDIE acronym stands for appropriate training goals
false
Refers to the process of a company using info about other companies training practices
Benchmarking
A SWOT analysis is typically conducted in the _____ step of the training & development process
Business strategy formulation and identification
Explicit knowledge...
Can be managed by a knowledge management system
Which of the following examples best reflects attitudes as a learning outcome?
Choose to respond to all incoming mail within 24 hours
_____ relates to the learners decision regarding what info to attend to, how to remember?
Cognitive strategy
The learning cycle of a trainee begins with a...
Concrete experience
Which of the following steps of the training and design process involves person and task analysis?
Conducting needs assessment
Which of the following is true of tacit knowledge management?
Creating communities of practice
Which of the following is a major aid in communicating tacit knowledge?
Discussion
Which of the following is a disadvantage of communities of practice?
Employees are reluctant to participate
In which of the following instances is training required for employees
Employees lack the knowledge and skill to perform a job
A hook should be used any time within the first 10 minutes to capture the attention of your audience
False
Feedback from trainers and coaches deters training a. True b. False
False
If you don't find something interesting you can't really learn it
False
In error management training, trainees are instructed that errors hamper learning and hence they must be completely avoided. a. True b. False
False
Memorizing is the best way to make cognitive knowledge permanent
False
Open skills refer to training objectives that are linked to learning specific skills that are to be identically produced by the trainee on their job. a. True b. False
False
People of all ages learn the same way because after all, learning is learning
False
People, especially smart college educated people can be assumed to already know how to maximize learning
False
The E in the ADDIE acronym stands for engage
False
The I in the ADDIE acronym stands for integrate the method with the content of training
False
The first D in the ADDIE acronym stands for develop
False
The myths and truths of learning, as presented in class, are conclusions based upon logical but unverified theories
False
The stimulus generalization approach emphasizes near transfer of training. a. True b. False
False
When learning is going well, the indicators will be confidence, a sense of success, and clarity
False
Learner-learned interaction is most appropriate when learners have to...
Acquire personal knowledge based on experience
A(n) _______ is a written document that includes the step that a trainee and manager
Action plan
In training, the greatest level of support that a manager can provide is to
Participate in training as an instructor
Logical verification to increase self-efficacy typically involves....
Perceive a relationship between a new task and a task already mastered
______ review sessions are meeting between a manager and employees
Performance appraisals
Involves whether performance deficiencies result from lack of knowledge or skills?
Person analysis
A request for proposal is a document mainly used to identify...
Potential vendors and consultants
The program design process for training typically begins with...
Preparing a concept map and curriculum road map
Which of the following is true with regard to SWOT analysis?
Provides a company with the info needed to generate alternative business strategies
Which of the following is considered a cognitive ability?
Quantitative
Which of the following of needs assessment is inexpensive and allows the collection of data from a large group of people?
Quesionnaire
Behavior mod is a training method that is primarily based on....
Reinforcement theory
Employees self-efficacy level can be increased by...
Showing them the training success of their peers who are now in similar jobs
According to the ______ theory, Model's behavior or skill that is rewarded is adopted by an observer
Social learning
A lesson plan overview matches major activities of a training program and..
Specific times or time intervals
Which of the following statements is true of lesson plans
They ensure that both the trainee and trainer are aware of the course and program objectives
Which of the following statements is true of closed skills?
They refer to training objectives that are linked to learning specific skills
Which of the following statements is true of traditionalists?
They value direct presentation of info that is organized logically
Low levels of opportunity to perform indicate that..
Training content is not important for the employees job
80% of college students depend on re-reading and underlining the text and mass-practive of skills for learning... the very least productive methods!
True
