Training Chapt 6

Measures to determine how much trainees have changed as a result of training is ___________ evaluation. A) summative B) normative C) formative D) transfer

A) Summative

Companies consider the collection of learning, performance, and behavior outcomes in their evaluation of training programs to be burdensome. A) True B) False

A) True

Return on investment (ROI) is not a substitute for other program outcomes that provide data regarding the success of a training program. A) True B) False

A) True

Training evaluation involves scrutinizing a training program both before and after the program is completed. A) True B) False

A) True

Which of the following is not a factor indicating use of an ROI analysis? The training _______ A) will be used for one or two years. B) focuses on an operational issue. C) is linked to a companywide strategy. D) has management interest.

A) Will be used for one or two years.

The believability of study results refer to _____. A) internal validity B) criterion relevance C) external validity D) criterion reliability

A) Internal Validity

_____ outcomes are used to determine the degree to which trainees are familiar with the principles, facts, techniques, procedures, and processes emphasized in the training program. A) Reaction B) Cognitive C) Behavior-based D) Return on investment

B) Cognitive

_____ refers to the extent that training outcomes measure inappropriate capabilities or are affected by extraneous conditions. A) Criterion deficiency B) Criterion contamination C) Criterion irreducibility D) Criterion generalizability

B) Criterion contamination

_____ refers to the failure to measure training outcomes that were emphasized in the training objectives. A) Criterion irreducibility B) Criterion deficiency C) Criterion contamination D) Criterion mortality

B) Criterion deficiency

The best outcomes measure is behavior because it is relevant for both learning and transfer. A) True B) False

B) False

The first step in the evaluation process is to choose an evaluation strategy. A) True B) False

B) False

Training evaluation refers to the collection of information, including what, when, how and from whom, that will be used to determine the effectiveness of training programs. A) True B) False

B) False

Use of a control or comparison group reduces the internal validity of study results. A) True B) False

B) False

Tests, observations or work samples would be used to assess ________ outcomes. A) results B) return on investment C) behaviors and skills D) reactions.

C) Behaviors and skills

All except __________ are examples of indirect costs. A) staff support salaries B) general office supplies C) benefits of employees who design a program D) training department staff salaries

C) Benefits of employees who design a program

This test is primarily an example of a ______________ outcome measure. A) results B) reaction C) affective D) cognitive

D) Cognitive

The extent that training outcomes measure inappropriate capabilities or are affected by extraneous conditions is called: A) criteria relevance. B) criteria validity. C) unreliability. D) criterion contamination.

D) Criterion contamination