Week 1 BOARD REVIEW

The time limit for filing the Social Security Lump Sum Death Benefit payment is:

2 years from the date of death

Who is next in the order of who receives the flag of a deceased veteran if there is no surviving spouse?

Adult Children

An Orthodox Jewish person dies at home. Death occurs at 7:30 a.m. Saturday morning. When is it appropriate for the funeral director to contact the Rabbi regarding the death?

After sundown Saturday

The Hebrew word which translates as "container" is

Aron

The funeral director received a broach from Mrs. Thompson's daughter to place on the body in the casket and to be returned after the services. The funeral director is the:

Bailee

Mrs. Thompson's daughter gave the funeral director a watch and a broach to use for her mother's visitation and funeral. The items will be returned after the funeral. This is an example of:

Bailment

A pricing method that shows separately only the price for the services to be rendered and the price for the casket is

Bi-unit pricing

Rubric of the Episcopal Church

Book of Common Prayer

In the Jewish faith, the prayers said during the Tehillim are found here

Book of Psalms

Which of these religions has a specific service of encasketing as part of the funeral rite?

Buddhist

During a baptism the priest anoints with consecrated oil the forehead, lips, and heart of the individual being baptized. The consecrated oil is known as

Chrism

Thompson Funeral Home sends human remains via common carrier to Fitzgerald Funeral Home. Fitzgerald Funeral Home is the

Consignee

The funeral director sends Mrs. Thompson to Florida via a common carrier. The funeral director is the

Consignor

What can be placed atop a pall in the Roman Catholic faith?

Crucifix, The Gospels, A Bible

In the funeral procession, the family car should be placed

Directly after funeral coach

Who must be notified within 30 days of any disposition at sea

EPA

The term which refers to an Orthodox Jewish Memorial service or closing prayer of a funeral is ___

El Malei Rachamin

Which religion includes the "last kiss" as part of the funeral rite?

Greek Orthodox

The leader of a local Islamic congregation is called

Imam

What do we call business communications that are sent to receivers within a company?

Internal communication

The term for an Islamic funeral is

Janazah

Special words or expressions used by a particular profession or group and are difficult for others to understand

Jargon

The meaning of the symbol INRI is

Jesus of Nazareth, King of the Jews

Jehovah's Witnesses hold religious services at

Kingdom Hall

One person lecturing to a group with limited verbal feedback is called

Public speaking

The document between the seller and the buyer stipulating the items furnished, the price of said items and the terms of payment is the

Sales contract

The Jewish term for a seven day mourning period that begins on the day of burial is

Shivah

The Jewish term for the 30 Day mourning period is

Sholoshim

A person who, according to Orthodox Jewish burial traditions, watches over a deceased body through an all night vigil is called ___.

Shomer

A printed form the funeral home uses to specify the financial agreement is the ___.

Statement of Funeral Goods Selected

The form used by the funeral home which lists the items that are being purchased is

Statement of Funeral Goods and Services Selected

The sales agreement between the funeral home and the family for the purchase of merchandise and services:

Statement of Goods and Services Selected

While meeting with a family to arrange the funeral of a member of the Episcopal Church in your town, the daughter of the deceased tells the funeral director she wants to deliver the eulogy during her mother's funeral service at church. You have a good relationship with both the family, the church, and its current Rector who you know to be a very traditional person. How can you advise the daughter regarding the Episcopal Church's views on family giving eulogies?

Tell her that eulogies are not permitted, but suggest she speak with the Rector while planning the mass about her concern

The receptacle in which incense is burned, in the Roman Catholic faith

Thurible

Mrs. Thompson entrusts her pre-arrangements with Joyovich Funeral Home. Joyovich Funeral Home is the

Trustee

Mrs. Thompson makes and funds prearrangements with Joyovich Funeral Home. Mrs. Thompson is the

Trustor

In order for a cross to be called a crucifix, it must include:

a Corpus Christi

A yarmulke is also known as ___

a kippah

The prie dieu in the Roman Catholic church signifies

a kneeling bench or rail

A man who has lost his spouse by death is known as a:

a widower

An altar attendant

acolyte

The term for the sacred cleansing and preparation of the body for a Muslim is:

al Ghusl

The term mausoleum is derived from

ancient King Mausolus who advocated building burial

External communication is

any communication that goes beyond the doors of your business

Mrs. Thompson's daughter gave the funeral director a broach. Mrs. Thompson's daughter is the

bailor

A pricing method that shows separately the price for the service to be rendered and the price for the casket is:

bi-unit pricing

The portion of a liturgical Christian church where the altar is located is called the

chancel

Another term for a funeral procession is a

cortege

Due diligence is a term used for a number of concepts involving either the performance of an investigation of a business or person, or the performance of an act with a certain standard of care. Although due diligence is always to be practiced in funeral service it is most especially needed in cases involving

cremation

"On behalf of the family, we would like to thank all of you for your love, support and attendance here today. We thank (Reverend, Father, Pastor, Bishop) for conducting the service and for his/her comforting remarks. We thank those of you that sent these beautiful floral arrangements for the family to enjoy. This concludes the funeral service for (Name). May God bless his/her memory. This could be an example of a ____________.

dismissal

A crepe badge or floral design placed on the door of a home where a death has occurred is referred to as a

door badge

The grouping of caskets, usually 3, used to educate the selecting clientele family members about the various attributes of the caskets and price points is referred to as the:

educational grouping

This is a very important document, necessary and vital for an embalmer to complete. A family that Embalmer Rachel served last year has filed a complaint against her and the Hansen Mortuaries with the Arizona State Board of Funeral Directors and Embalmers saying their mother looked grossly swollen during her visitation. She had died of a heart attack. In order to answer the complaint, Embalmer Rachel would look up the file and look in the service folder and produce a copy of the ______________________ for the board member to review. Of course she was not at fault and performed her embalming operation in accordance with case analysis and standard embalming practice.

embalming report

A commemorative inscription on a tomb or monument is

epitaph

Pre-need trust accounts made between a purchaser, a funeral home and a bank, create what type of responsibility for the Funeral Home?

fiduciary

A service devoid of religion

humanistic service

A holy picture in the Eastern Orthodox church is called a(n)

icon

The Orthodox Jewish funeral is generally held where?

in the funeral home chapel

The burial garment in which Muslims are enshrouded is called:

kafan

An area set aside in a cemetery for several grave spaces, usually containing two, four, or six grave spaces is a:

lot

A gathering to honor a deceased person when the body is not present, except maybe as cremated remains, with a religious portion in the service is called:

memorial service

The entryway to a liturgical church, it is often the place where a pall may be placed on the casket is

narthex

A force that interferes with the process of communication

noise

Where is the Mogen David placed on an aron?

on the foot panel

The vigil held according to the Eastern Orthodox faith is called ____.

parastas

Of the following, who could not be buried in a national cemetery?

parents of any member of the armed forces

Funeral arrangements made in advance of need that do not include provisions for funding or prepayment are:

preplanned funeral arrangements

Which of the following would be provided for a deceased Catholic's rosary service

prie dieu, candles, crucifix

Clergy of liturgical Christian religions are properly referred to as:

priest

What information should the person who releases a body from an institution request from the person representing the funeral home before allowing the removal to proceed?

proper identification

Who decodes the message

receiver

Transferring a loved one into the care of the funeral home from the place of death describes

removal

Which of these items should be in the hands of a deceased Roman Catholic communicant in the casket?

rosary beads

The portion of the funeral home which contains caskets and other funeral merchandise displayed for sale is most often referred to as the:

selection room

Which of these is a thirty day mourning period ?

sholoshim

The Orthodox Jewish burial shroud is ___.

tachrichim

The ceremonial washing and preparation for burial performed by the Chevra Kadisha is called ___.

taharah

You all have been embalming at various facilities by now and witnessed the varied conditions of the deceased. In addition to the name of the deceased, time of death, the address of the facility, the next of kin name and contact information and the name of the physician to sign the death certificate, in this day and age what is likely the next most important bit of information needed to staff the removal properly?

the weight of the deceased

A complete sentence describing the central idea of a speech, usually found in the first paragraph

thesis

A complete sentence describing the central idea of a speech usually found in the first paragraph (topic sentence):

thesis statement

Mrs. Thompson entrusts her pre-arrangements with Joyovich Funeral Home. Joyovich Funeral Home is the

trustee

Mrs. Thompson makes and funds prearrangements with Joyovich Funeral Home. Mrs. Thompson is the

trustor

The collection, tabulation and interpretation of data concerning, birth, marriage, divorce, sickness and death:

vital statistics

The yearly anniversary of a person's death is observed with prayers in the Orthodox Jewish tradition. This is called ___.

yahrzeit

Right side as the congregation looks at the altar

Epistle side

Incorrect thoughts that lead us to believe that we have heard the message before are

Faulty assumptions

A person makes prearrangements and prefunds the contract by giving the funeral director the total amount. The funeral director deposits the funds in a bank to be withdrawn upon death of the client. The bank is known as the:

Fiduciary

If the family of a military veteran wants to order an upright head stone for his grave at Mountain View Cemetery, what form must the funeral director and family complete.

Form 40-1330