Week 16
A user reports that his machine will no longer boot properly. After asking several questions to determine the problem, you suspect the user unknowingly downloaded malware from the internet, and that the malware corrupted the boot block. Based on your suspicions, which of the following actions would you MOST likely take to correct the problem? (Select TWO.)
-Boot from the Windows installation DVD and use the Recovery Environment to run a startup repair. -Reimage the machine.
You provide desktop support at the branch office of a bank. One of the Windows workstations you manage is used by a bank employee to set up new customer accounts and fill out customer loan applications. Each user account on the system has been assigned a strong password. A cable lock has been installed to prevent it from being stolen. Which of the following steps could be completed to BEST increase the security of this system? (Select TWO).
1. Remove the optical drive 2. Disable all USB ports in the BIOS/UEFI firmware configuration
A public library has purchased a new laptop computer to replace their older desktop computers and is concerned that they are vulnerable to theft. Which of the following laptop features should be used to physically secure the laptop?
A cable lock
Defines an employee's rights to use company property.
Acceptable Use Policy
Sets expectations for user privacy when using company resources.
Acceptable Use Policy
While browsing the internet, you notice that your browser displays pop-ups containing advertisements that are related to recent keyword searches you have performed. What is this an example of?
Adware
Bob calls and complains that he has suddenly started getting a lot of unwanted email. Which of the following is the BEST type of software to install to help solve Bob's problem?
Anti-spam
Which of the following is an important aspect of evidence gathering?
Backing up all log files and audit trails
Your anti-malware software has detected a virus on your Windows 10 system. However, the anti-malware software is unable to remove it. When you try to delete the files, you can't because they are in use. Which of the following actions would be BEST to try first?
Boot into Safe Mode and try removing the malware.
One day, while trying to start your Windows 10 computer, the system displays the following error: Windows could not start. Could not read from the selected boot disk. Check boot path and disk hardware. Which of the following will most likely fix the problem?
Boot into the recovery environment and run the bootrec /rebuildbcd command.
Rodney, a user in the research department, reports that he is experiencing blue screen errors while using his Windows computer. You ask Rodney if anything has changed on the computer recently. Rodney explains that he recently installed a TV tuner board in an expansion slot. Now he has to reboot the computer every time he loads the TV tuner application to watch TV. You need to fix Rodney's computer and prevent Rodney from using the TV until you can install an updated driver. What should you do?
Boot the system into Safe Mode. Disable the TV tuner driver in Device Manager.
You have a Windows system with two SATA hard drives, one used for the operating system and the other used for storing data. You have traced recent problems to a fault in the system motherboard. You replaced the motherboard and reconnected all the hardware. When you started the computer, the system showed the startup information screen, but then returned an error that an operating system could not be found. What should you do? (Select TWO. Each option is part of the complete solution.)
Change the boot order in the UEFI configuration. Verify the operating system SATA drive is configured as the boot drive in the UEFI configuration.
Which of the following indicates that a system case cover has been removed?
Chassis intrusion detection
Identifies a set of rules or standards that define personal behaviors.
Code of Ethics
You want to configure your computer so that a password is required before the operating system will load. What should you do?
Configure a user password in the BIOS/UEFI.
Jose, a medical doctor, has a mobile device that contains sensitive patient information. He is concerned about unauthorized access to the data if the device is lost or stolen. Which of the following is the BEST option to prevent this from happening?
Configure the device to remote wipe as soon as it reported lost.
Joe, a bookkeeper, works in a cubicle environment and is often called away from his desk. Joe doesn't want to sign out of his computer each time he leaves. Which of the following are the BEST solutions for securing Joe's workstation? (Select TWO).
Configure the screen saver to require a password. Configure the screen lock to be applied after short period of nonuse.
You work for a company that offers their services through the internet. Therefore, it is critical that your website performs well. As a member of the IT technician staff, you receive a call from a fellow employee who informs you that customers are complaining that they can't access your website. After doing a little research, you have determined that you are a victim of a denial of service attack. As a first responder, which of the following is the next BEST step to perform?
Contain the issue.
QUESTION 9 OF 80 Which of the following functions are performed by the TPM?
Create a hash based on installed system components.
You just bought a new notebook. This system uses UEFI firmware and came with Windows 10 preinstalled. However, you want to use Linux on this system. You download your favorite distribution and install it on the system, removing all Windows partitions on the hard disk in the process. When the installation is complete, you find that the operating system won't load when the system is rebooted. Which of the following would allow your computer to boot to Linux?
Disable SecureBoot in the UEFI configuration.
Employees in a small business have a habit of transferring files between computers using a USB flash drive and often bring in files from outside the company. Recently, a computer was infected with malware from a USB flash drive even though the employee did not access any files. Which of the following options would prevent this issue in the future?
Disable autorun.
One of the Windows workstations you manage has four user accounts defined on it. Two of the users are limited users while the third (your account) is an administrative user. The fourth account is the Guest user account, which has been enabled to allow management employees convenient workstation access. Each limited and administrative user has been assigned a strong password. File and folder permissions have been assigned to prevent users from accessing each other's files. Autorun has been disabled on the system. Which of the following actions is MOST likely to increase the security of this system?
Disable the Guest account.
QUESTION 8 OF 80 Your client has hired you to evaluate their wired network security posture. As you tour their facility, you note the following: Server systems are kept in a locked server room. User accounts on desktop systems have strong passwords assigned. A locked door is used to control access to the work area. Users must use ID badges to enter the area. Users connect their personal mobile devices to their computers using USB cables. Users work in three 8-hour shifts per day. Each computer is shared by three users. Each user has a limited account on the computer they use. Based on this information, which of the following would you MOST likely recommend your client do to increase security?
Disable the USB ports on user's workstations.
You are a security consultant and have been hired to evaluate an organization's physical security practices. All employees must pass through a locked door to enter the main work area. Access is restricted using a biometric fingerprint lock. A receptionist is located next to the locked door in the reception area. She uses an iPad application to log any security events that may occur. She also uses her iPad to complete work tasks as assigned by the organization's CEO. Network jacks are provided in the reception area such that employees and vendors can access the company network for work-related purposes. Users within the secured work area have been trained to lock their workstations if they will be leaving them for any period of time. Which of the following recommendations are you MOST likely to make to this organization to increase their security? (Select TWO).
Disable the network jacks in the reception area. Train the receptionist to keep her iPad in a locked drawer when not in use.
You are a security consultant and have been hired to evaluate an organization's physical security practices. All employees must pass through a locked door to enter the main work area. Access is restricted using a biometric fingerprint lock. A receptionist is located next to the locked door in the reception area. She uses an iPad application to log any security events that may occur. She also uses her iPad to complete work tasks as assigned by the organization's CEO. Network jacks are provided in the reception area such that employees and vendors can access the company network for work-related purposes. Users within the secured work area have been trained to lock their workstations if they will be leaving them for any period of time. Which of the following recommendations are you MOST likely to make to this organization to increase their security? (Select TWO).
Disable the network jacks in the reception area. Train the receptionist to keep her iPad in a locked drawer when not in use.
A technician was able to stop a security attack on a user's computer. When conducting a forensic investigation, which of the following actions should be performed FIRST?
Document what's on the screen
A technician upgrades the hard drive on a computer in the accounting department and decides to donate the old drive to a local trade school. Which of the following is the BEST method to ensure that the accounting data can't be recovered?
Drive wipe
A technician wants to destroy the data on a hard drive and repurpose it as a spare drive. Which of the following data destruction methods allow the reuse of the hard drive?
Drive wipe
What are the most common means of virus distribution? (Select TWO).
Email Malicious websites
You have a computer that runs Windows 7, and you want to install Windows 10. You are not concerned about keeping any of the existing data currently on the drive, and you want to do a clean install. After placing the Windows 10 installation DVD in the optical drive, you restart the computer, but it does not boot to the DVD, and you are unable to install Windows. Which of the following are the BEST methods for installing Windows from the DVD? (Select TWO. Each choice is a complete solution.)
From the UEFI or BIOS firmware, change the boot order. While the computer is rebooting, press the boot menu function key.
You have implemented a regular backup schedule for a Windows system, backing up data files every night and creating a system image backup once a week. For security reasons, your company has decided to not store a redundant copy of the backup media at an offsite location. Where would be the next best place to keep your backup media?
In a locked fireproof safe.
You have recently had an issue where a user's Windows computer was infected with a virus. After removing the virus from the computer, which of the following is the NEXT step you should take?
Install all OS updates.
You have installed anti-malware software that checks for viruses in e-mail attachments. You configure the software to quarantine any files with problems. You receive an email with an important attachment, but the attachment is not there. Instead, you see a message that the file has been quarantined by the anti-malware software. Which of the following BEST describes what happened to the file?
It has been moved to a folder on your computer.
Which of the following best describes spyware?
It monitors the actions you take on your machine and sends the information back to its originating source.
While reviewing video files from your organization's security cameras, you notice a suspicious person using piggy-backing to gain access to your building. The individual in question did not have a security badge. Which of the following would you MOST likely implement to keep this from happening in the future?
Mantraps
A malicious person calls an employee from a cell phone. She tells the employee that she is the vice president over the accounting department in the employee's company. She relates that she has forgotten her password and demands that the employee give her his password so that she can access the reports she needs for an upcoming presentation. She threatens to fire the employee if he does not comply. Which of the following BEST describes the type of attack that just occurred?
Masquerading
You have booted your Windows workstation into Safe Mode and enabled Boot Logging. To which log file is the boot logging information now being written?
Ntbtlog.txt
Match each security policy on the left with the appropriate description on the right. Each security policy may be used once, more than once, or not at all. Provides a high-level overview of the organization's security program.
Organizational Security Policy
Identifies the requirements for credentials used to authenticate to company-owned systems.
Password Policy
Specifies that user accounts should be locked after a certain number of failed login attempts.
Password Policy
A user within your organization received an email relating how an account containing a large sum of money has been frozen by the government of a small African nation. The user was offered a 25 percent share of this account if she would help the sender transfer it to a bank in the United States. The user responded to the sender and was instructed to send her bank account number so that it could be used to facilitate the transfer. She complied, and then the sender used the information to drain her bank account. What type of attack occurred?
Phishing
Joe, a user, receives an email from a popular video streaming website. The email urges him to renew his membership. The message appears official, but Joe has never had a membership before. When Joe looks closer, he discovers that a hyperlink in the email points to a suspicious URL. Which of the following security threats does this describe?
Phishing
Several users have forwarded you an email stating that your company's health insurance provider has just launched a new website for all employees. To access the site, they are told to click a link in the email and provide their personal information. Upon investigation, you discover that your company's health insurance provider did not send this email. Which of the following BEST describes the type of attack that just occurred?
Phishing
Which of the following is a form of attack that tricks victims into providing confidential information, such as identity information or logon credentials, through emails or websites that impersonate an online entity that the victim trusts, such as a financial institution or well-known e-commerce site?
Phishing
During an airline flight, a laptop user makes last-minute changes to a presentation that contains sensitive company information. Which of the following would make it difficult for other passengers to view this information on the laptop display?
Privacy filter
A user reports that his machine will no longer boot properly. After asking several questions to determine the problem, you suspect the user unknowingly downloaded malware from the internet, and that the malware corrupted the boot block. Based on your suspicions, which of the following actions would you MOST likely take to correct the problem? (Select TWO.)
Reimage the machine. Boot from the Windows installation DVD and use the Recovery Environment to run a startup repair.
You have purchased a used computer from a computer liquidator. When you boot the computer, you find that there has been a password set on the BIOS. You need to clear the password so that you can edit the CMOS settings. What should you do?
Remove the motherboard battery for a few seconds.
Anna, a home office user, employs a technician to check the security on a computer that was hacked. The technician discovers that the user's password is the name of Anna's dog and hasn't been changed in over a year. Which of the following security best practices should the technician recommend? (Select TWO).
Require a strong password.,Set a password expiration period.
The chain of custody is used for what purposes?
Retaining evidence integrity by identifying people coming into contact with evidence
You need to boot a Windows 10 system into Safe Mode. Which steps will accomplish this task? (Select TWO. Each choice is a complete solution.)
Run the msconfig.exe utility and specify the boot mode. Select Start > Settings > Update & Security > Recovery > Advanced startup > Restart Now.
You provide desktop support at the branch office of a bank. One of the Windows workstations you manage is used to set up new customer accounts and fill out customer loan applications. Each user account on the system has been assigned a strong password. File and folder permissions have been assigned to prevent users from accessing each other's files. Which of the following would MOST likely increase the security of this system? (Select TWO. Each option is a complete solution.)
Secure the computer system to the desk with a cable lock. Install a privacy filter on the monitor.
Marcus was attempting to tweak the way his Windows 10 workstation boots when he inadvertently corrupted his system boot files. It will now no longer boot to a logon prompt. He boots the system from the Windows installation disc and accesses the Recovery Environment. What should he do next?
Select Troubleshoot > Advanced Options > Startup Repair
Which of the following are common forms of social engineering attacks?
Sending hoax virus information emails.
Which of the following are examples of social engineering? (Select TWO).
Shoulder surfing. Dumpster diving
While organizing a storage cabinet, a technician discovers a box of hard drives that are incompatible with current hardware and may contain sensitive data. Which of the following is the BEST method for disposing of these drives?
Shredding
You have a set of DVD-RW discs that have been used to archive files for your latest development project. You need to dispose of the discs. Which of the following methods should you use to BEST prevent extracting data from the discs?
Shredding
A security technician is conducting a forensic analysis. Which of the following actions is MOST likely to destroy critical evidence?
Shutting down the system
Joe, an executive, receives an email that appears to be from the financial institution that provides his company credit card. The text of the email includes Joe's name and the company name and states that there is a problem with Joe's credit card. The email provides a link to verify the credit card, but when Joe hovers over the link, he thinks the web address seems strange. Which of the following BEST describes this type of attack?
Social engineering
Which type of malicious activity can be described as numerous unwanted and unsolicited email messages sent to a wide range of victims?
Spamming
A security incident is currently occurring on the company network. You discover that the attack involves a computer system that is attached to the network. You're unsure what kind of damage is being done to the network systems or data. Which of the following actions should you take FIRST?
Stop the attack and contain the damage by disconnecting the system from the network.
An intruder waits near an organization's secured entrance until an employee approaches the entrance and unlocks it with a security badge. The intruder falls in line behind the employee, who assumes the intruder is another employee and holds the door open for her. Which of the following BEST describes the type of attack that just occurred?
Tailgating
An unauthorized person gains access to a secured area by following an authorized person through a door controlled by a badge reader. Which of the following security threats does this sentence describe?
Tailgating or pig back
You are a security consultant. An organization has hired you to review their security measures. The organization is chiefly concerned that it could become the victim of a social engineering attack. Which of the following actions would you MOST likely recommend to mitigate the risk?
Teach users how to recognize and respond to social engineering attacks.
You just bought a new computer. This system uses UEFI firmware and comes with Windows 10 preinstalled. You recently accessed the manufacturer's support website and saw that a UEFI firmware update has been released. You download the update. However, when you try to install the update, an error message is displayed that indicates the digital signature on the update file is invalid. Which of the following is MOST likely caused this to happen?
The update file has been tampered with.
What is a program that appears to be a legitimate application, utility, game, or screensaver, but performs malicious activities surreptitiously?
Trojan
Which security measure can be used to generate and store cryptographic keys?
Trusted Platform Module (TPM)
You have 5 salespersons who work out of your office and who frequently leave their laptops laying on their desk in their cubicles. You are concerned that someone might walk by and take one of these laptops. Which of the following is the BEST protection to implement to address your concerns?
Use cable locks to chain the laptops to the desks.
You have purchased new computers and will be disposing of your old computers. Instead of recycling the computers, you decide to resell them by placing an ad on the Internet. These computers were previously used for storing sensitive information. To properly protect the accidental discovery of the company's sensitive information, which of the following steps MUST be completed prior to getting rid of the computers?
Use data wiping software to clear the hard drives
How can you keep a Windows 10 system from automatically restarting after a critical system error occurs?
Use the Disable automatic restart after failure option on the Advanced Startup Options menu.
What is the best countermeasure against social engineering?
User awareness training
What is the common name for a program that has no useful purpose, but attempts to spread itself to other systems and often damages resources on the systems where it is found?
Virus
A large number of compromised computers are infected with malware that allows an attacker (herder) to control them to spread email spam and launch denial-of-service attacks.
Zombie/botnet
What is a cookie?
a very tasty treat most commonly having chocolate chips in it it is also A file saved on your hard drive that tracks website preferences and use.
You have just received a call from one of your customers. He informs you that after turning his computer on, he received the following error: Error loading operating system BOOTMGR is missing Press Ctrl+Alt+Del to restart Every time he restarts his computer, the same error is shown. Which of the following tools is BEST for fixing this issue?
bootrec
You are troubleshooting a Windows 10 system that won't boot. The system appears to initialize just fine and post completes correctly. However, Windows doesn't load, and an error message is displayed on the screen, indicating the operating system couldn't be found. You determine that the Master Boot Record (MBR) is corrupt. To fix the issue, you do the following: 1. Boot the system from the Windows 10 installation DVD. 2. Access the Recovery Environment. 3. Open a Command window. Enter the command you can run at the command prompt to address this issue.
bootrec /fixmbr
Which are examples of a strong password? (Select TWO).
il0ve2EatIceCr3am TuxP3nguinsRn0v3l
You turn on your desktop computer. You can hear the fans start up, but the monitor remains blank. You wait a while, but it doesn't appear that anything else is happening. The hard drive activity light doesn't show activity, and you never hear the sound that plays when Windows loads. Which of the following are the most likely cause of the problem? (Select THREE).
processer hard drive memorey
You want to scan the integrity of all protected system files on your Windows 10 system, but not repair them. Which command should you use?
sfc /verifyonly
