Week 3

A _______ is a collection of autonomous units or firms that act as a single larger entity, using social mechanisms for coordination and control.

network organization

All of the following statements are true about innovation EXCEPT

only small organizations can truly be innovative.

A structural change affects all of the following EXCEPT

performance appraisals. rewards. communication. decision-making. All of these are affected by structural changes.

_______ is the process of creating and doing new things that are introduced into the marketplace as products, processes, or services.

Innovation

_______ conflict management norms resolve conflict in a cooperative manner.

Agreeable

A major problem of training programs is

transferring employee training to the workplace.

A mechanistic structure can be characterized by all of the following EXCEPT

a high focus on adaptability.

A(n) _______ is a physical manifestation of an organization's culture.

artifact

A company that wants to promote a culture of openness and teamwork should ensure that its intranet has a

broad scope.

A(n) _______ innovation creates a new functionality by assembling existing parts in new ways.

systems

A(n) _______ contracts out almost all of its functions except for the company name and managing the coordination among the contractors.

​virtual organization

Baby Boomers were born between the years

1945-1960

______ conflict management norms resolve conflict openly.

Active

_______ are those organizational values that have become so taken for granted over time that they become the core of the company's culture.

Assumptions

A(n) _______ conflict culture strives to preserve order and control and/or to maintain harmony and interpersonal relationships.

Avoidant

_______ conflict management norms resolve conflict in a competitive manner.

Disagreeable

A ______ is a collection of functions organized around a particular geographic area, product or service, or market.

Division

__ is the extent to which workers in an organization specialize as opposed to performing a variety of tasks as generalists.

Division of labor

_____ values and norms are the values and norms that employees exhibit based on their observations of what actually goes on in the organization.

Enacted

______ values and norms are the preferred values and norms explicitly stated by the organization.

Espoused

_______ is an organizational structure that groups people with the same skills, or who use similar tools or work processes, together into departments.

Functional structure

_______ organizations are flexible and decentralized, have open communication channels, and focus on adaptability in helping employees accomplish their goals.

Organic

_______ is a system of shared norms and assumptions that guides organization members' attitudes and behaviors.

Organizational culture

_______ is the process through which employees learn about their organization's culture.

Organizational socialization

_______ conflict management norms tend to avoid addressing conflict.

Passive

All of the following statements about change are true EXCEPT

Resistance to change should be eliminated.

_____ is the process through which children learn to become adults in a society.

Socialization

__ is the number of people reporting to a manager.

Span of control

A group of civil engineers who share their knowledge and insights with other civil engineers is an example of a(n)

community of practice.

As organization size increases, each of the following increases as well EXCEPT

flexibility

A large organization's legal department is staffed solely with lawyers. This illustrates

functional structure.

A __________ has a balanced, matrixed relationship between local managers and headquarters with a two-way flow of ideas, resources, and employees between the two locations.

global transnational division structure

flatter, team-based structure is appropriate for firms that rely on

highly skilled workers.

An organization's assumptions are _______ and _______ resistant to change.

implicit, highly

An organization's culture of _______ reflects the extent to which majority members value efforts to increase minority representation, and whether the qualifications and abilities of minority members are questioned.

inclusion

Athena's company specializes in the design of tennis ball canisters, making them sturdier, cheaper, and easier to open. This is an example of which type of innovation?

incremental

A(n) _______ innovation continues the technical improvement and extends the applications of other innovations.

incrimental

According to Fortune magazine, the most admired organizations are those that are the most __.

innovative

All of the following statements are true about socialization EXCEPT

it is usually something that can be accomplished in a day-long new employee orientation program.

A centralized, heavily edited and filtered intranet reflects a culture in which information flows ____ freely and employee contributions are _____ valued.

less, less

An organization's culture takes a _______ time to evolve, and it takes a _______ time to change it.

long, long

Avoidant conflict cultures have which of the following conflict management norms? Select ALL that apply.

passive, aggressive

A(n) _______ innovation is a major breakthrough that changes or creates whole industries.

radical

All of the following are mechanisms that can affect the socialization of workers EXCEPT

reading corporate statements about organization culture. observing experienced employees. reading corporate pamphlets. attending formal training. All of these are mechanisms.

A conflict culture is a

set of shared norms for managing conflict.