Week 4 Effective Groups and Teams

Which of the following quotes from the case best summarizes the main problem it describes at Nike?

"The findings illustrated systematic sexual harassment and discrimination."

Employees routinely swap shifts to accommodate their commitments outside of work.

Exchange

Inclusion: Individuals who use consultative strategies are more likely to achieve this outcome.

Accept Change

Which of the following hypothetical scenarios, which could occur as a result of Nike's sexual harassment and discrimination problem, represents an act of organizational politics?

All of these acts represent organizational politics.

Inspiration: Inspirational appeals are one of the several tactics that might result in this outcome.

Building Commitment

After many unsuccessful attempts to convince your boss to change the vacation policy, you gathered the support of all affected employees and the case is now being made by the group.

Coalition tactics

Friendship: Personal appeals are often instrumental in achieving this outcome.

Commitment

Your boss periodically asks you and your colleagues for your input on projects for which your department is responsible. However, he always retains decision-making authority and ultimately decides what he thinks is best.

Consultation

Many business deals are done over dinner, drinks, golf, or other social events.

Ingratiation

Politicians attempts to influence voters in many ways, including trying to appeal to their values.

Inspirational Appeals

Employees with the most seniority get the first choice of which holidays to have off from work. Being new, you have last choice.

Legitimating tactics

Subtlety: Subtle forms of ingratiation may be characterized this way.

Long-Term Impacts

We often ask favors of our friends.

Personal Appeals

Honesty: People who have credibility and are trustworthy are most successful in achieving this outcome.

Persuasion

To influence you to work more weekends, your boss subtly reminded you that those who work weekends get promoted.

Pressure

To influence your prospective client, you created a highly professional PowerPoint presentation including many graphs and figures.

Rational Persuasion

Jennifer's team members are producing poor work, but instead of addressing the poor work, she is just fixing it herself. What team-level process from the organizing framework needs to be taking place but is not?

performance management

Schmoozing: Ingratiation works and may be characterized this way.

Short-Lived Impacts

Which of the following is not a potential negative consequence to Nike that could result from its sexual harassment issues and is explicitly mentioned in the case?

backlash from critics who believe its attempts to fix the problem aren't sincere enough

Jennifer is confronted with low team performance. Which of the following would you recommend to overcome this problem?

implement psychological empowerment

How do the percentages of women in VP positions and management positions at Nike compare to the percentage of women in Nike's workforce?

percentage of VPs and managers are both lower