Wk 5 - Practice: Ch. 11, Organizational Design: Structure [due Day 5]

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True or false: Organizational culture should never change.

false

When a company's culture is defined and shaped by the people who start it, it is known as founder ______.

imprinting

A firm's unwillingness to alter how things are currently done is known as ______.

inertia

Which of the following use codified policies and procedures to define and direct employee behavior?

input controls

Which are examples of strategic control-and-reward systems?

input controls. output controls. organizational culture.

Which of the following statements is true regarding the relationship between strategy formulation and strategy implementation?

Strategy implementation is at least as important as strategy formulation for success.

Which type of structure uses domain expertise to separate employees into specific areas based on their purpose, such as sales and human resources?

a functional structure

Which of the following structures is a combination of the multidivisional structure and the functional structure?

a matrix structure

What is important is defined by ____ ; which attitudes and behavior are deemed appropriate are defined by ____.

values, norms.

When firms tie employee compensation and rewards to predetermined goals, such as a specific sales target, but do not specify the means to those results, they are using ______ controls.

output

Ravi works for a small company. The company owner makes all strategic decisions and manages the day-to-day operations. Ravi's company has a _____ structure.

simple

Which of the following are effects that a strong organizational culture can have on employee behavior?

Stronger commitment, engagement, and effort. Behavior aligns more closely with the firm's strategic goals. More effective cooperation.

Which of the following statements about open innovation is true?

The sharing of ideas and inventions from within the firm and from outside sources can go both ways.

Which two of the following accurately describe mechanistic organizations?

They have a tall hierarchy. They are highly specialized.

Mechanistic organizations tend to have ___. flat organizational hierarchy. decentralized decision making. a tall hierarchy that relies on centralized decision making. fluid environments.

a tall hierarchy that relies on centralized decision making.

A firm would use input controls if it wanted to ______.

define and direct employee behavior through a set of explicit, codified rules and standard operating procedures.

Steve Jobs defined and shaped Apple's culture, and his influence continued even after he left the company. This is known as ______.

founder imprinting

Thanh works in the engineering and manufacturing division of his company. Other departments include marketing, accounting, human resources, and research and development. Each department reports to the CEO. Thanh's company is organized according to a(n) ______ structure.

functional

Effective strategy implementation, in general, will help a firm __.

gain and sustain competitive advantage

A firm that is organized according to SBUs but also is decentralized in that different geographic locations are fully functional is likely organized in the ______ structure.

matrix

Samira works for a company with a strict top-down structure. Her daily tasks must conform carefully to written guidelines and rules, and she has very specific job responsibilities. Samira works for a(n) ______.

mechanistic organization

Simple structures tend to be used by which group?

small companies with low organizational complexity.

When "______," managers limit themselves to strategies that maintain the status quo.

strategy follows structure

The portion of the strategic management process that concerns the organization, coordination, and integration of work processes is __.

strategy implementation

Which of the following has been called the "graveyard of strategy" due to managers' high rate of failure when attempting it?

strategy implementation

Which of the following structures is divided into several distinct business units, each of which has its own profit-and-loss center?

the multi-divisional structure

A firm's organizational structure directly determines which of the following aspects of the firm?

the orchestration of individual and team work efforts. the distribution of resources.

What is the goal of organizational design?

to enable managers to translate their chosen strategy into a realized one

A system that allows managers to specify goals, measure progress, and provide performance feedback by ensuring that the incentives of shareholders and employees are aligned is called a ______ system.

strategic control-and-reward

Which of the following is true of an M-form?

Each division operates independently.

How does an organization's culture influence employee behavior?

Employees are motivated by positive culture because it appeals to their higher ideals.

The structure, processes, and procedures of an organization are designed, put into place, reviewed, and reworked through a process known as ______.

organizational design

Hiroshi is considering a job offer from a large pharmaceutical company. At his interview he asks who his boss would be and how jobs and teams are assigned. Hiroshi is asking about the company's ______.

organizational structure

Which of the following types of control defines expected results in order to guide employee behavior?

output controls

If a company fails to change its culture as the firm and environment change, the company's culture can turn into a core ______

rigidity

The framework for R&D that involves permeable firm boundaries and allows for sharing of ideas and inventions is known as ______.

open innovation

Taki works for a start-up company that is highly centralized and its employees are not allowed to wear headphones while working. However, the company offers a flexible work schedule, free childcare, and free yoga classes. These rules and perks describe the company's ______.

organizational culture


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