Working with Messages

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Place the steps for printing an email message in Outlook 2016 in the correct order

Click on the message Go to backstage view and click Print Choose the printer and settings Click the Print button

What are the three primary components of an inbox?

the message header, the Folder Pane, and the Reading Pane

What information is displayed in the message header of a received message? Check all that apply.

the message subject the name of the sender the names of recipients the time and date the message was sent

When a user sends a reply to a message, what is the user sending?

the reply and the message history

In Outlook 2016, the Tell Me function can be accessed by

typing a query in the textbox on the ribbon.

Fatima wants to compose and send an email in Outlook. Order the steps she needs to follow to do this task.

(4)Click the Send button after typing the message. (2)Under the Home tab, click the New Email button. (3)Click the To button to choose a contact. (1)Open the Outlook application.

Use the drop-down menus to complete the sentences about message response options in Outlook.

(reply all) sends your response to everyone who received the initial email. (forward) creates a new message that includes the initial message to a new recipient. (reply) sends your response to only the sender of the initial message.

Complete the procedure for forwarding a message by selecting the correct term from each drop-down menu.

1. (Preview) or open a message. 2. Click the Forward button. 3. In the To field, enter the names of intended recipients. 4. Click the (Send) button.

Complete the procedure for creating and sending an email message by selecting the correct term from each drop-down menu.

1. On the Home tab, click the (New Email) button. 2. In the To field, type the email address of each recipient. 3. In the Subject field, type a relevant subject line for the email. 4. In the message body area, type your message content and click (Send)

How do you access the printing functions and settings in Outlook messages?

Go to the message and access the Backstage view of the message.

What are the characteristics of OneDrive and the browser version of Outlook? Check all that apply.

If you have an Office 365 account, you have cloud storage space on OneDrive. You can access OneDrive by using a browser, an app, or Outlook. OneDrive can be used to save items from the Outlook program. Both the Outlook program and Outlook web clients use the Exchange server.

Use the drop-down menus to complete the sentences about inline replies in Outlook.

Inline reply options are found at the top of the (reading pane) The Reading Pane will display your reply with the original (message) Use the pop-out function to open the reply in a new (window) Highlighting and (right-clicking) on a message will also activate an inline reply.

What happens to a message when it is deleted?

It goes to a deleted items area.

In Outlook 2016, what happens when users begin to type in the To field the name of an email recipient to whom they frequently send messages?

The recipient's full email address appears in the field.

How can a user restore a message that was removed from the Deleted Items folder?

by clicking on "Recover items recently removed from this folder"

Why is it a good idea not to change the subject line when replying to a message?

so that the reply matches with the sender's original message

Why is forwarding messages useful?

to pass along messages and attachments to those who should see them

What is the BCC feature used for?

to send an email to someone without revealing that person's email address to others on the distribution list


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