09 - PMP Lesson 9 Quiz
This process includes having the project manager and the project team perform activities to accomplish project objectives and adapt approved changes into the project's scope, plans, and environment: A. Direct and manage project work B. Perform integrated change control C. Perform project execution D. Manage project team
Workbook, Lesson 9, page 86, #1 Answer: A This is describing the Direct and Manage Project Work process. Notice that it states adapting "approved" changes into the project's scope, plans, and environment. This implies that the change requests were approved through the Perform Integrated Change Control process and are now being implemented.
Which of the following is not an output of the direct and manage project work process: A. Work performance data B. Deliverables C. Project management information system D. Change requests
Workbook, Lesson 9, page 86, #2 Answer: C The project management information system (PMIS) is not an output of the Direct and Manage Project Work process. The PMIS is always a tool/technique, never an input or an output. The Direct and Management Project Work process outputs are deliverables, work performance data, change requests, project management plan updates, and project documents updates.
The buyer structures procurement documents to accomplish all of the following except: A. Facilitate an accurate and complete response from each prospective seller B. Include the relevant contract statement of work and any required contractual provisions C. Include a description of the desired form of the response D. Provide a list of potential bidders to each prospective seller
Workbook, Lesson 9, page 86, #3 Answer: D The procurement documents are not structured to provide a list of potential bidders to each prospective seller.
Which of the following is false about advertising as a tool and technique of the conduct procurements process? A. It is sometimes required on government projects B. it can often be used to expand the existing lists of potential sellers C. It can cause public pressure resulting in bid disputes D. It can be placed in general circulation publications, such as newspapers, or in specialty publications, such as professional journals
Workbook, Lesson 9, page 86, #4 Answer: C Advertising procurement opportunities is sometimes required based on the type of procurement, especially in government projects. Advertising may expand the response pool and the procurement can be advertised in general and/or specialty publications. Advertising the procurement does not cause public pressure resulting in bid disputes.
Evaluation criteria are developed and used to rate or score proposals. These criteria have all of the following characteristics except: A. They generally require specification of the name of transportation organization responsible for delivery of procured items B. They can be limited to purchase price if the procurement item is readily available from a number of acceptable sellers C. They can be subjective, such as, "The proposed project manager needs to have documented previous experience with similar projects" D. They can be objective, such as, "The project manager needs to be a certified Project Management Professional (PMP)"
Workbook, Lesson 9, page 86, #5 Answer: A All statements are true and accurate other than the answer that states they specify the name of the transportation organization responsible for delivery. It is not a given that all procurements will require delivery via a transportation organization.
The primary goal of a bidder's conference is: A. To ensure that all prospective sellers have a clear and common understanding of the procurement B. To allow certain bidders to receive preferential treatment C. To determine if certain information in the procurement request was missing D. To determine which sellers will be responding to the procurement request
Workbook, Lesson 9, page 86, #6 Answer: A The objective of the bidder's conference is to provide open access to information for all prospective bidders. This prevents any preferential treatment. As a benefit of doing a bidder's conference, it may help to alert the buyer to missing information and also provide a preview of what sellers may be bidding on the initiative.
This is the process of communicating and working with stakeholders to meet their needs and address issues as they occur: A. Manage Stakeholder Engagement B. Distribute Information C. Identify Stakeholders D. Conduct Stakeholder Analysis
Workbook, Lesson 9, page 86, #7 Answer: A The Manage Stakeholder Engagement process is the process responsible for communicating and working with stakeholders to meet their needs and address issues. The only other PMBOK Guide process listed in the answers is the Identify Stakeholders process, but this question is not describing that process.
Quality assurance (QA): A. Generally reduces the probability of project completion on schedule B. Is the application of planned, systematic quality activities to ensure that the project will employ all processes needed to meet requirements C. Is primarily concerned with providing the project team and stakeholders with standards, by which the project performance is measured D. Is the application of planned, systematic quality activities to ensure effective policing of the conformance of the project team to approved specifications
Workbook, Lesson 9, page 87, #10 Answer: B Quality Assurance is the application of planned systematic quality activities to ensure the project employs the appropriate processes to meet the requirements. It is not the effective policing of conformance of the team to approved specifications. The quality standard (quality metrics) are provided through the Plan Quality Management process. QA may increase the probability of project completion on schedule, but would not uniformly reduce the probability of timely completion.
Which statement is most accurate regarding project quality management? A. The perform quality assurance process is employed only when the project is producing a product B. Work performance information is sued in the perform quality assurance process to evaluate if the quality standards are being met C. Continuous process improvement should not be confused with quality assurance D. Quality control measurements are used in the perform quality assurance process to evaluate if the results are in alignment with metrics prescribed in the quality management plan
Workbook, Lesson 9, page 87, #11 Answer: D The QC measurements, an output from the Control Quality process, are used in QA to evaluate if the results are in alignment with the QC measurements. This allows the team to look for process improvement opportunities. QA is appropriate on all projects. Work performance information only gives a partial view of the quality data needed for continuous improvement. QA is considered the umbrella over the continuous process improvement.
Your project team has completed the first deliverables for the project. What do you do next? A. Check the deliverables for accuracy through quality assurance B. Provide the deliverables to the customer for review and approval C. Notify the sponsor that the deliverables are complete D. Evaluate the deliverables through quality control
Workbook, Lesson 9, page 87, #12 Answer: D As the deliverables are being completed, they will be evaluated through the Control Quality (QC) process to ensure they are correct and conform to requirements. QA does not evaluate deliverables, but rather QC measurements. The deliverables must be reviewed through QC before given to the customer in the Validate Scope process for review and approval.
Although your project has been progressing very will and has been relatively stable against the project baselines, there have recently been some unexpected costs that are causing the project to trend over-budget. Upon review with your sponsor, she advises you to not send out the monthly performance report or discuss the situation with the other key stakeholders as she fears it will cause unnecessary concern. What is the best thing for you to do? A. Document that the sponsor requested the performance report not to be distributed B. Meet with the key stakeholders off-line to advise them of the situation C. Distribute the performance report per the terms of the communication plan D. Wait to distribute the performance report until the next reporting cycle
Workbook, Lesson 9, page 87, #13 Answer: C As part of your professional responsibility, you are still bound to provide transparent and timely information and follow the approved communication plan. Therefore the performance report should still be distributed based on the communication plan.
The PMO in your organization has implemented a policy that all active projects must undergo quality audits. Which statement is least accurate regarding quality audits? A. Quality audits identify inefficient and ineffective policies, processes, and procedures that are in use B. Quality audits may confirm the implementation of approved change requests and their effectiveness C. Quality audits must be scheduled on a set basis to determine full effectiveness D. Quality audits determine whether project activities comply with organizational policies and procedures
Workbook, Lesson 9, page 87, #14 Answer: C Quality audits (performed within the Perform Quality Assurance process) may be scheduled or random. They do not have to be scheduled to be effective.
Throughout the project, you have consistently provided the stakeholders with an updated status report on the progress of the project in order to manage their expectations. This includes providing updates on any changes that have been approved. As a result of actively managing stakeholders' expectations: A. The project is more likely to come in on time and on budget B. The project is more likely to have increased acceptance C. The project is more likely to have improved communication D. The project is more likely to have lower attrition
Workbook, Lesson 9, page 87, #8 Answer: B By actively managing the stakeholders' expectations, it increases the changes of project acceptance. PMI cites one of the most common reasons for project failure is due to failing to manage expectations. It's not about giving your customer everything they want but you must give them what they expect. It is up to the project manager and the team to manage those expectations.
How is the stakeholder management strategy used in the manage stakeholder engagement process? A. It shows which stakeholders are involved in the project B. It details the product acceptance criteria C. It documents the stakeholders' roles and responsibilities D. It provides the evaluation of the stakeholders' needs based on factors such as power and interest
Workbook, Lesson 9, page 87, #9 Answer: D The stakeholder management strategy considers the stakeholders' power and interest which allows the project team to prioritize their interactions with those stakeholder with the potentially biggest impact.
Used in quality assurance, this chart links a goal to the steps to achieving that goal, aiding the team in anticipating problems: A. PDPC B. PDM C. EVM D. PERT
Workbook, Lesson 9, page 88, #15 Answer: A The process decision program charts (PDPC) would be a tool to aid the team in anticipating problems. PDM is the precedence diagramming method, used to display the relationships between activities. EVM is earned value management, used to determine the status of the schedule and the budget. PERT is program evaluation and review technique, which estimates the optimistic, most likely, and pessimistic estimates.
Vocabulary: Allows proposals to be ranked by the weighted evaluation scores
Workbook, Lesson 9, page 89, #1 Answer: Weighting system
Vocabulary: Structured, independent reviews to determine whether project activities comply with organizational and project policies, processes, and procedures
Workbook, Lesson 9, page 89, #2 Answer: Quality audit
Vocabulary: Provides a pass/fail mechanism on potential sellers
Workbook, Lesson 9, page 89, #3 Answer: Screening system
Vocabulary: Meetings with prospective sellers prior to the preparation of a bid or proposal
Workbook, Lesson 9, page 89, #4 Answer: Bidder conference
Vocabulary: A project document used to document and monitor elements under discussion or in dispute between project stakeholders
Workbook, Lesson 9, page 89, #5 Answer: Issue log
Vocabulary: A listing of sellers who have been pre-screened for their qualifications and past experience, so that procurements are directed to only those sellers who can perform on any resulting contracts
Workbook, Lesson 9, page 89, #6 Answer: Qualified seller list
Vocabulary: Any unique and verifiable product, result, or capability to perform a service that must be produced to complete a process, phase, or project
Workbook, Lesson 9, page 89, #7 Answer: Deliverable
