2. Initiate: Identify Scrum Master and Stakeholder(s)

What are the traits that every effective servant-leader (something that a Scrum Master is supposed to be) should posses?

1. Listening—Servant leaders are expected to listen intently and receptively to what is being said, or not said. They are able to get in touch with their inner voice to understand and reflect on their own feelings. 2. Empathy—Good servant leaders accept and recognize individuals for their special and unique skills and abilities. They assume workers have good intentions and accept them as individuals, even when there are behavioral or performance issues. 3. Healing—The motivation and potential to heal oneself and one's relationship with others is a strong trait of servant leaders. Servant leaders recognize and take the opportunity to help their colleagues who are experiencing emotional pain. 4. Awareness—Awareness and particularly self-awareness is a trait of servant leaders. This allows them to better understand and integrate issues such as those related to ethics, power, and values. 5. Persuasion—Servant leaders use persuasion, rather than their positional authority to gain group consensus and make decisions. Rather than forcing compliance and coercion as is typical in some authoritarian management styles, servant leaders practice persuasion. 6. Conceptualization—The ability to view and analyze problems (in an organization) from a broader conceptual and visionary perspective, rather than focusing on merely the immediate short-term goals, is a unique skill of good servant leaders. 7. Foresight—Their intuitive minds allow servant leaders to use and apply past lessons and present realities to foresee the outcome of current situations and decisions. 8. Stewardship—Stewardship demands a commitment to serving others. Servant leaders prefer persuasion over control to ensure that they gain the trust of others in the organization. 9. Commitment to the growth of others—Servant leaders have a deep commitment to the growth of people within their organization. They take on the responsibility of nurturing the personal, professional, and spiritual growth of others (e.g., providing access to resources for personal and professional development, encouraging workers to participate in decision making). 10. Building community—Servant leaders are interested in building communities within a working environment, particularly given the shift in societies away from smaller communities to large institutions shaping and controlling human lives.

Can you determine what would be all the possible inputs, tools and outputs for the Identify Scrum Master and Stakeholder(s) process?

Input: 1. Product Owner* 2. Project Vision Statement* 3. Program Product Owner 4. Program Scrum Master 5. Program Stakeholder(s) 6. People Requirements 7. People Availability and Commitment 8. Organizational Resource Matrix 9. Skills Requirement Matrix 10. Scrum Guidance Body Recommendations Tools: 1. Selection Criteria* 2. Expert Advice from HR 3. Training and Training Costs 4. Resource Costs Outputs: 1. Identified Scrum Master* 2. Identified Stakeholder(s)*

What is the role of Stakeholder(s) in Scrum projects?

Stakeholder(s) frequently interface with the Scrum Core Team, and influence the project throughout the project's development. Most importantly, it is for the stakeholders that the project produces the collaborative benefits.

Identify the Stakeholders for this case study.

Stakeholders are: Customers/users of VMfoods who will buy groceries from online sales channel, Food vendors, Credit card companies, Stakeholders within VMfoods - project sponsor, the IT department, senior management, marketing, customer service, warehouse etc Other stakeholders.

What are the main duties performed by the Scrum Master in a Scrum project?

The Scrum Master is a facilitator who: ensures that the Scrum Team is provided with an environment conducive to complete the project successfully guides, facilitates, and teaches Scrum practices to everyone involved in the project clears impediments for the team ensures that Scrum processes are being followed.

Which is a mandatory tool for the Identify Scrum Master and Stakeholder(s) process?

The mandatory tool for the Identify Scrum Master and Stakeholder(s) process is the Selection Criteria.

What are the two mandatory inputs required for the Identify Scrum Master and Stakeholder(s) process?

The two mandatory inputs required for the Identify Scrum Master and Stakeholder(s) process are: Product Owner; Project Vision Statement

What are the two mandatory outputs of the Identify Scrum Master and Stakeholder(s) process?

The two mandatory outputs of the Identify Scrum Master and Stakeholder(s) process are: Identified Scrum Master; Identified Stakeholder(s)