304 Chapter 11/Networks

closure

High when one has many ties to the contacts within a cohesive network. Helps translate ideas into action and facilitates collaboration

social network

The set of relationships critical to your ability to get things done, get ahead and develop professionally

coordinator

brokering connections between people of the same group

liaison

brokers relationship across two different groups

self-similarity principle

inclined to pick ties that have similar intellectual background, training, and experience

idea generation

requires making a new mental connection about the task at hand

social capital

resources available in and through social networks such as information, support, goodwill, influence, etc.

idea evaluation/validation

select the most promising idea from multiple options

brokerage

someone who connects previously unconnected people- bridges a social gap

creativity

the process of producing new and useful ideas concerning products, services, processes, and procedures

proximity principle

inclined to pick ties that are in the same department, unit, and team as ourselves

problem foundation/definition

accurately define the problem

representative

acts as the point person in contact with another group

betweenness centrality

based on being a powerful broker or essential intermediary between others within the network

Eigenvector centrality

based on how connected is to well-connected others

gatekeeper

controls access to group members

preparation/information gathering

develop a base knowledge by intentionally and actively searching for new information related to a problem

situation factors

driver of creativity: high commitment work systems that rely on selective hiring, comprehensive training, comparatively high pay, pay contingent on performance and good benefits

person factors

driver of creativity: include motivation and domain-relevant knowledge, Big Five personality, self-efficacy, national culture, willingness to tolerate ambiguity, proactive personality

creative outcome effectiveness

the joint novelty and usefulness of a product or a service as judged by others

divergent thinking

thinking that moves outwards from the problem in many directions

convergent thinking

thinking that proceeds towards a single answer